Windshield spontaneously cracked while stationary in a driveway

- Bar Harbor, ME, USA

I got in my car in the morning and first noticed a small crack in my windshield. Nothing had hit the windshield when I was driving the day before to cause the crack. Since then it continues to spider web and impair my visibility while driving.

- Cleveland, OH, USA

I turned on my windshield wipers with fluid and my windshield cracked within 5 seconds. I had just pulled out of my driveway, speeds where at 0-5 mph on residential street, no trees overhead, clear skies, temperature at 95 degrees, the vehicle was parked outside under no trees or branches at all times. There is no other damage to that area, or any other area, of my windshield that would have cause this. The crack started from the top middle, came down past the rear view mirror and split off into multiple other cracks. At no point in the past couple of months did I ever getting hit on the windshield that would have caused unseen damage or weakened the windshield.

- Tijeras, NM, USA

With the call being less than 2-months old and under 2K mi. The windscreen was struck with a small rock just below the drivers wiper blade. I was proceeding from a full stop and the opposing car was stopping at an intersection, speed was under 25-mph. The windscreen cracked over 12-in. From a very low velocity impact. I now have to pay $500 out of pocket to replace the glass (aftermarket, oem is over $800) to pass state inspection. This is the same problem as with other Subaru with inferior windscreens cracking.

- Southlake, TX, USA

I entered my car in my driveway at a rural home to see that my windshield had a hairline crack starting at the top by the rearview mirror and curving to the left (looking at the car). The car had not been driven in the past two days. The last time the car was driven, there was no crack in the windshield. The crack is not from a vehicle accident. It is possible it is from environmental issues, but there is no entry point of a foreign object.

- Medina, OH, USA

Front windshield is cracked for no reason. Insurance company wont cover

- Gig Harbor, WA, USA

2 months after purchasing brand new vehicle, the windshield cracked after a small pebble hit the windshield while driving.

- Bellevue, WA, USA

The windshield of my brand-new Subaru Impreza *spontaneously* developed a crack. Implicitly acknowledging that the problem was caused by a factory defect, the dealer installed a new windshield. Unfortunately, the replacement developed a crack, too. The dealer argued that it was probably hit by some object when, in fact, it was not.

- Fresno, CA, USA

Oem windshield chips with no cause. At 10,000 miles window is covered in chips everywhere. Dealer admitted chips/cracks are a known issue with all new models but not a warranty or recall claim.

- Deerfield, IL, USA

My windshield cracked for no apparent reason.

- North Hollywood, CA, USA

3 months after purchasing a new 2018 Subaru Impreza, the windshield spontaneously cracked on the evening between 11/8/18 and 11/9/18. The wind shield had not sustained any impacts during the 3 months of use and was always parked so that nothing could fall on it from trees etc. The crack had no chips on the morning of 11/9/18, when it had spontaneously appeared and was a clean glass fracture. I took it to the dealer the following day on 11/10/18 for replacement under warranty as there are many online complaints as well as a class action law suit against Subaru for this exact defect in many of their vehicles dating back to 2015. The crack is clearly caused through a manufacturer defect; however, the Subaru dealership took a pen and placed it in the crack causing a small dent to occur in the glass fragments. They then said the crack was caused by a stone impact and would not be covered under warranty. The crack was clearly not caused from a stone and the vehicle had not been hit by any stones. The crack occurred when the vehicle was stationary away from anything that could fall on it or impact the windshield in any way.

- Collingswood, NJ, USA

2 months after purchasing the car new, while driving on a highway about 65 mph, something small (a rock likely, but it was imperceptible; only heard the sound) hit the windshield, causing a small chip, approximately 1 mm in length. After parking my vehicle and returning to it the next day, I found a crack through 75% of my windshield (outer passenger seat edge to inside edge of driver's seat) starting from the chip. I had the windshield replaced with an oem glass and re-calibrated the eyesight per the instructions. A week later, while driving on a 40 mph road, a rock clearly hit the windshield and scratched the new windshield. The scuff leftover is maybe 2 mm. The car is 3 months old and it already has one new windshield and one scuffed windshield.

- Columbia, MD, USA

Purchased this car brand new about a month ago. A large fracture crack appeared in the middle my windshield, originating from the base underneath the plastic stripping, extending upward in an inverted L shape. Happened for no apparent reason; the car was stationary, parked inside my closed garage, so there was no reason or cause for a crack to occur. Apparently Subaru is aware of their windshield defects as they recently lost a lawsuit case over this issue for their outback models.

- Mesa, AZ, USA