7.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,678 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #14

Dec 202019

Impreza

  • 8,000 miles
8000 miles on the car. Large crack formed in windshield on passenger side after going over a typical bump in the road. Crack has propagated across the windshield quickly. Subaru declined a warranty claim. This is my 4th Subaru, and nothing like this has ever happened before.

- Baltimore, MD, USA

problem #13

Apr 012020

Impreza

  • 4,500 miles
My car is only three months old with virtually no high speed highway driving. I came out to my car one morning to see a foot long crack on my windshield, coming from the bottom corner near where the wipers rest. Being that I deliberately drive really far from the cars in front of me, I have a hard time believing this could have resulted from a rock. I feel this ties in with the ongoing class action lawsuit concerning defective windshield.

- East Greenville, PA, USA

problem #12

Feb 112020

Impreza

  • 21,000 miles
I was driving down white rock rd, el dorado hills, ca. A tiny piece of metal must have fell but it hit the bottom middle of the windshield. It barely even left a mark, I continued to drive to make it to work. By the time I had made it home it had turned into a full blown vision problem. As I was driving it would make audible cracking noises and I fixed it immediately. Never have I seen a cars windshield so vulnerable before. White rock rd is a back road and I was in motion.

- Rancho Cordova, CA, USA

problem #11

Jan 192020

Impreza

  • miles
A crack, longer than a dollar bill, randomly appeared on my windshield one day when there was none the previous day. My car was parked in my driveway during this time. The crack was very clean and very sudden. No rocks or debris hit my windshield. I just woke up one day to find this very large crack. I went through my geico insurance to fix my glass thinking it was a crack that was caused by cold temperatures. The month of January is the middle of winter. But a crack that large was very suspicious regardless and found out two months later that it is highly possible that my windshield was defective. I bought my car not too long ago in June of 2019 and the crack appeared just about 6 months later.

- Philadelphia, PA, USA

problem #10

Mar 012019

Impreza

  • 15,000 miles
The car sensor does not effectively recognize cars in front of me now that I have new windshield

- Chicago, IL, USA

problem #9

Mar 212019

Impreza

  • 6,000 miles
Windshield cracked twice in a month period small pebbles that I've hit before have never done this much damage it caused three un repairable cracks

- Tyler, TX, USA

problem #8

Feb 162020

Impreza

  • 13,000 miles
On 2/16/2020, while driving at a normal speed (~20mph) in clear conditions in downtown philadelphia, pa, a small object (potentially a rock) fell off an overpass I was driving under, hit the passenger side of the windshield of my car, and caused an approximately 10-inch crack. The object that caused the crack was not large enough for my passenger to even notice when it hit. The crack it caused in the windshield was unreasonably large, when other, larger objects (like rocks) have hit the windshield in the course of normal highway driving without causing damage. The repair cost a total of ~$1,000, of which I was responsible for $500. I have attached an image of the crack and a copy of the invoice from the windshield replacement.

- Bethesda, MD, USA

problem #7

Jan 202020

Impreza

  • 8,000 miles
My firat experience was, I parked my car and been to grocery store when I came back and driving then I found a crack with out a chip crack sound and the second experience almost similar before parking I found no crack and when my car was stationary which there was no motion surprisingly I found another crack which is above 10 inches. And after my 1st windshield replacement I found eye sight is not working as well as before. There is no proper response after my second windshield complaint and still waiting for replacement and I am driving with crack windshield which I have no other choice.

- Scottsdale, AZ, USA

problem #6

Jan 252020

Impreza

  • 2,000 miles
My car's windshield cracked overnight while sitting in a garage, with no impact to it. It is 2 months old.

- Oakland, CA, USA

problem #5

Aug 102019

Impreza

  • 525 miles
Windshield cracked spontaneously. Was driving down a smooth open road at 40mph and heard the sound of a crack. I look to my passenger side and a long crack was there. The crack itself starts from the bottom of the glass and makes its way up and across. Again, driving down an open road so there was no other vehicle in front of me to kick up debris.

- Lancaster, PA, USA

problem #4

Jul 282019

Impreza

  • 2,500 miles
In less than 3,000 miles of ownership the windshield started making creaking noises and within two weeks it suddenly gave way to a stress crack about 14 inches long about two-thirds of the way up the windshield on the passenger side starting at the edge of the windshield.

- Boulder, CO, USA

problem #3

Jun 232019

Impreza

  • 3,000 miles
The windshield spontaneously cracked while the car was sitting in the driveway. The car has 3,000 miles and the was no previous rock or stone impact or chip.

- Canfield, OH, USA

problem #2

Jun 192019

Impreza

  • 6,100 miles
Windshield spontaneously cracked. I was pulling out of driveway and stopped to plug in my phone when the windshield popped and cracked. There was no flying debris that hit the windshield then or previously. We took to dealership for assessment because we felt it was a stress crack, but they said it wasn't and they wouldn't replace it.

- N Richland Hills, TX, USA

problem #1

Mar 092019

Impreza

  • 9,000 miles
After owning my car for five months the windshield is cracked again I have had it replaced twice already. There is a serious defect in the windshield that Subaru is using on the Impreza vehicle

- Los Fresnos, TX, USA