Affected Component: VISIBILITY:WINDSHIELD

Date Published
OCT 26, 2015
NHTSA TSB #
10093650
TSB Document
Summary
SUBARU OF AMERICA, INC. WILL BE ISSUING A WARRANTY EXTENSION TO ADDRESS CRACKS OR BREAKAGE IN THE DEICER AREA OF THE WINDSHIELD ON 2015 AND EARLY PRODUCTION 2016 LEGACY AND OUTBACK MODELS EQUIPPED WITH THE ALL WEATHER PACKAGE THAT INCLUDED A WINDSHIELD WIPER DEICER. THIS EXTENSION ALSO COVERS CERTAIN EARLY REPLACEMENT WINDSHIELDS WHICH WERE SIMILARLY AFFECTED. DURING THE WINDSHIELD GLASS MANUFACTURING PROCESS, CERTAIN COMPOUNDS USED TO ADHERE THE DEICER TO THE LOWER PORTION OF THE WINDSHIELD POTENTIALLY CREATED A CONDITION WHERE THE GLASS COULD BECOME MORE SUSCEPTIBLE TO CRACKING FOLLOWING A MINOR WOUND TO THE GLASS DUE TO SOME OUTSIDE FORCE SUCH AS A STONE IMPACT. WHEN THIS OCCURS, THE DAMAGE TO THE GLASS GENERALLY APPEARS VERY MINOR OR MAY EVEN BE INVISIBLE BUT THE GLASS MAY CRACK AS A RESULT. IF THE CRACK ORIGINATES OR PASSES THROUGH THE DEICER (LOWER) AREA OF THE WINDSHIELD THEN THIS CONDITION MAY BE THE CAUSE.