9.5
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,041 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The built in display/infotainment by default will display weather warnings for an area around the current location of the vehicle. When these are displayed, the rest of the display is not usable until an "ok" button is touched on the display. When this first happened on our vehicle, multiple tropical storm warnings were active around the area, and each time "ok" was touched, a new message popped up - a total of at least 10 messages popped up. The need to interact with the screen to dismiss the message creates a significant distraction when driving, and may need to be done to be able to access some of the controls which are only available on the touch screen, or when the navigation system is being used. While this warning function can be turned off, it is on by default and not clearly described in the manuals.
- Pottstown, PA, USA
2020 Subaru Legacy xt windshield cracking on it own went to dealership and they refused to warranty the defective windshield I heard a pop one evening and could not not find the reason why while returning home I woke up the following morning to find a huge crack below my eyesight technology! severe safety hazard to the eyesight technology
- Narrowsburg, NY, USA
I was driving home from the dealership. After paying to have the side windows tinted (the windshield was not altered) there was a loud pop. The windshield spontaneously split in two while I was on the highway. There were less than 300 miles on my car and when I returned to the dealership they told me it would not be covered because it didn't fit a business card completely through it. Also, this windshield is over 1000 dollars to replace and "calibrate" because the drive Focus feature only works with the Subaru windshield, so I must return to the dealership to keep my warranty intact.
- Wright City, MO, USA
My Legacy was 4 months old, when a spontaneous crack appeared in the windshield. The crack is thinner than a human hair. It's not round like, the common rock chip. Just a very, very fine crack. Consumer stated crack on the windshield is 8 inches longer now.
- Ruther Glen, VA, USA
- Larkspur, CA, USA