10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
90,652 miles

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« Read the previous 20 complaints

problem #7

Aug 062011

Outback

  • miles
2011 Subaru Outback. Consumer states vehicle rolled down the street without the key in ignition and engine off the consumer stated the vehicle finally came to rest in his neighbor's yard. The consumer then noticed the gear shift was in drive. The consumer stated according to the manual, the key was not supposed to come out of the ignition, unless the gear shift was in park and the engine was off. The consumer stated on August 6, 2011, when he returned to his vehicle, he attempted to start the vehicle, but the engine would not turn over. The consumer contacted Subaru. The Subaru employee stated there may have been a problem the key or the security system. The vehicle was towed and a couple of days later, the consumer was informed the battery had been replaced and the vehicle was ready to be picked up. About two months later, the consumer experienced a similar problem, but after three attempts, the vehicle started. The consumer also stated the headlights would not go out, unless the key was removed from the ignition.

- Greenville, ME, USA

problem #6

Aug 012011

Outback 4-cyl

  • 10,500 miles
Even after all the soa (Subaru of America) "fixes" / service bulletins I still have a vibration issues at highway speeds, feel it in the seat and in steering wheel. It gets worse at highway speeds if your going around a curve on it tends to get worse. Even after through the curve.. also noted it doesn't matter weather conditions hot, cold raining or dry.

- Randolph, NJ, USA

problem #5

Apr 232012

Outback 4-cyl

  • miles
I pulled into my driveway (relatively level) and parked my car. As I exited the vehicle I notice that my car was rolling forward (I have a manual transmission) and attempted to set the electric parking brake by pushing repeatedly on the button to the left of the steering wheel. The parking brake did not set and my car gained speed and continued downhill into the woods behind my home. I am not sure if I was dragged or partially in the car, but was able to clear the vehicle before it hit a fence, a tree and eventually come to a stop. This has happened in my garage once and at a gas station, but I was able to gain control of the vehicle by hitting the parking brake button. I do not know if I am not setting the brake before exiting or am not depressing it fully before exiting or why it did not stop when I hit it repeatedly. I typically set the car in gear, but obviously did not do this on these occasions.

- Pittsburgh, PA, USA

problem #4

Jul 212011

Outback 6-cyl

  • 3,750 miles
Car was brand new and the transmission was jerking when I slowed down for a red light and then had to start again before the car came to a full stop. This was a constant issue and also did the same thing when car was downshifting during traffic.

- Willow Spring, NC, USA

problem #3

Jan 182012

Outback

  • 21,000 miles
I have a Subaru because I live off the paved road and it is an off-road car. Two problems: 1) if driving in snow, snow packs into the wheel well and prevents front wheels turning properly. I carry a weedout, other people I have talked to carry ice picks and trowels for getting the snow out. This has happened to me since Dec 2010, whenever driving in wet snow. I heard it discussed on car talk, so I know it is a common complaint. 2) manual transmission linkage is now exposed on the underside of the 2011. The car gets stuck in one gear and will not shift. Happened in 2nd and 4th. I got it to the dealer and they removed sticks and gravel from the linkage. They said they had many 2011 manual transmission subies in that week with sticks and gravel in the linkage due to the bad weather. I could not go up hills or start from a stop when it was stuck in 4th. I could not drive over 20mph when stuck in 2nd. I could not reverse either way. This is not safe, especially when driving in snow and traffic in the mountains. I asked the dealer if they could put on something to cover and protect the linkage and they said no, ever since Subaru went to 6 forward gears the linkage is exposed and they cannot add anything to cover it. I think the 6 forward gear manual transmission Outbacks should be recalled, and they should go back to 5 gears forward and properly cover up the linkage.

- Corbett, OR, USA

problem #2

Jul 032011

Outback 4-cyl

  • 2,000 miles
I turned right into a driveway with a steep upward incline and had to stop my car briefly to speak to a person helping with parking for an event. My car has a manual transmission, so I engaged the electronic parking brake to hold the car so I could get moving again without rolling backwards. However, the parking brake on my car automatically disengages as soon as the gas pedal is depressed (or even, actually, touched at all). Because of the very steep incline, by the time I had enough revs to engage the clutch, my car had rolled back into the street behind me. Fortunately no vehicle was passing at the time, though a serious accident could have occurred. I have noticed that the electronic parking brake needs to be manually disengaged if the driver seatbelt is unfastened, presumably as a reminder to fasten the seatbelt. In the future in a similar driving situation I would be tempted to unfasten my seatbelt before attempting the steep hill start, which would be the less dangerous of two dangerous options. I emailed Subaru to point out the problem and ask whether it would be possible to modify these vehicles such that the parking brake is always controllable by the driver. My concern was dismissed, seemingly without much consideration. I live in an area where steep hills are the norm, and have always driven a manual transmission car without incident, but the electronic parking brake on my new car presents a serious hazard. I would like to have this addressed before someone is injured or killed.

- Canby, OR, USA

problem #1

Aug 122010

Outback

  • 9 miles
When coming to a rolling stop and then stepping on the accelerator as our 2011 Outback was turning, the new vehicle, with 9 miles on the odometer, experienced a brief hesitation followed by a hard transmission clunk and the vehicle lurched forward a few feet before driving normally. This occurred several times during rolling stops both when going forward and when turning a corner. We feel this is extremely unsafe and could lead to loss of control of the vehicle. We returned the vehicle to the dealership's service department within 17 hours of purchase and, after they had the car for 10 days, we were informed that, while they acknowledge the problem, there is no current fix for the issue and have no estimate as to when there might be one. In researching online, we discovered that a very similar, if not identical, problem was reported by owners of the 2010 Outback model and a Subaru service bulletin (11-94-09R) dated 01/05/10 was issued announcing that 'ECM' reprogramming files' were available to rectify the problem.

- Granada Hills, CA, USA