10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
91,092 miles

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« Read the previous 20 complaints

problem #86

Aug 282018

Outback

  • 114,000 miles
My husband and I were driving from Maryland to New York city late at night. All of a sudden, we heard a grinding noise and within 30 minutes our car completely broke down. No warning lights ever came on in the car indicating there was a serious issue. We had just gotten off the verrazano bridge. Had the car stopped on the bridge, we could have been seriously injured, if not killed. We came to find out that it was a full transmission failure. The Subaru dealer in New York indicated that there was no transmission fluid left in the front differential, but they could not find any signs of a leak. The valve body was repaired in September 2017 and at that time it was covered under Subaru's extended cvt warranty. At the time of that repair work, the Subaru service center who did the work confirmed that they had added some transmission fluid to the car. We contacted Subaru of America to see if they would help us with the cost of a new transmission, since the extended warranty had only just expired on July 31, 2018 (our car broke down on August 28) and because we had already had transmission work done less than a year ago. Subaru of american very rudely informed us that they have "zero financial obligation to us" and would not be helping us with the cost of repairs ($7000 to repair). We are beside ourselves with how this happened to our car. How can we have a full transmission failure less than a year after transmission work was done on the car and have no warning lights come on in the car indicating there was an issue" how did all of the transmission fluid leak out of our car without us knowing, and how is it that Subaru is unable to find the cause of the leak" and what kind of company does not stand by and help a customer with an issue that they clearly knew was occurring (hence extended the cvt warranty to begin with)? Subaru should have issued a recall on this vehicle.

- Catonsville, MD, USA

problem #85

Aug 212018

Outback

  • 118,036 miles
Car recently began to almost stall while driving after coming to a stop or while traveling at low speeds. Check engine light then came on and the error code indicates a problem with the transmission. Took the car to dealership for repairs and they said that the car needs a new transmission. Car was dealer serviced for the recommended 100,000 mile service in August '17; no mention of the known transmission issues was made. Now 3 weeks after the "extended warranty" period has expired the transmission appears to have failed. Was charged over $200 for the dealer service department to reset the check engine light and the light came back on on the way home from the dealer service department. Currently waiting to see if Subaru corporate will stand behind their product; in any event the problem appears to be widespread and posses a hazard to motorists since the affected vehicles can stop, stall, or loose power while on the road with little to no warning.

- Bayside, NY, USA

problem #84

Jul 132018

Outback

  • 135,000 miles
Transmission failure after 135000 M replace with use one for $3800 new one is $8000 + labor = $10000 is to expensive

- Staten Island, NY, USA

problem #83

Aug 112018

Outback

  • 100,000 miles
Vehicle shudders and stalls out while decelerating on approach to intersection or to stop creating a potentially dangerous situation while in traffic. This has happened mostly on city streets but in busy urban traffic it is particularly problematic.

- Ravenna, OH, USA

problem #82

Jul 312018

Outback

  • 115,036 miles
My wife and children were driving down the highway when the car began to shift hard, as my wife slowed down the vehicle stalled out stranding them on a busy highway. They were stuck on the highway in 100 degree temperatures until a tow truck arived. We had this towed to a Subaru dealer and we were told it was a transmission error that was a known issue by Subaru. Subaru issued an extended warrenty to correct the issue however we were 3 days to late to take advantage of this offer. I contacted Subaru to request that they cover the cost of the repair since it was a known fault in the transmission parts used in the vehicle. They refused to help with any of the repairs.

- Touchet, WA, USA

problem #81

Jul 032018

Outback

  • 130,000 miles
While braking at intersections, engine stalls causing dangerous situations for my wife and self. We are beginning to fear driving our Subaru.

- Laporte, IN, USA

problem #80

Mar 012011

Outback

  • miles
It seems to me that this is a faulty torque converter. My car when making an abrupt stops seems to stall out and die

- Barre, MA, USA

problem #79

Dec 212017

Outback

  • 125,000 miles
When having to come to a hard stop the engine will die. It has happened 3 times now. Our shop ran a diagnostic and it showed a problem with the torque converter.

- Goodlettsville, TN, USA

problem #78

Dec 042017

Outback

  • 93,000 miles
2011 Subaru Outback only driven by myself, 93000 miles mostly highway. Stalling regularly when coming to a sudden or fast stop. Slow stopping and pumping brakes would avoid the stall. Rpms would suddenly drop after going below 1200. Out of warranty. Valve body and torque converter replaced. This issue has been noted for many Subaru cvt between 2010 and 2012 and should have extended warranty to cover and repairs should be made at no cost to owner due to obvious fault in design.

- Lindenhurst, NY, USA

problem #77

Dec 122017

Outback

  • 93,900 miles
Over the past year my mechanic has put in two new batteries in my car. My 2011 Outback has a problem with starting, this was back when I had 80,000 miles on it. The connectors where fine and he cleaned them. The issue still has not been resolved, he can't seem to figure out what is causing it. There is no problem with the alternator. The passenger rear brake light has been replaced three times in four years of ownership, again no cause for the problem. I've taken it to authorized Subaru dealerships and the original one I purchased from to no prevail. Today I write with the issue of my cvt. The fact that I received a one year or 100,000 miles from date of year made is or which ever comes first is complete crap. Today I started experiencing issues with the car wanting to what I describe as stalling out. I was going down my road which was slushy from snow/rain but mainly wet from the rain that came. Subaru told me there is nothing wrong, and won't do anything till something brakes. So if the problem which has plagued almost fifty thousand Outbacks causing 'stalling" like manuals when the clutch isn't engaged and being told it needs to brake"? this is not safe to owners. This is not safe to other motorists.this is deaths waiting to happen, this needs to be addressed and made a recall. Only in the United States can a manufacturer get away with such things as this. I'm heading into winter in new england, last thing I need is for my car to fail in a storm, medical situation etc.. and be stranded because the automaker isn't taken full responsibility. Snow blows don't stop on a time, is it really necessary to continue to neglect the problem ?" which should be a recall which is failure on the government for not forcing the issue.

- Sheffield, MA, USA

problem #76

Dec 072017

Outback

  • 130,000 miles
The car is having issues at idling and shuts off / stalls while at the traffic light or stop signals. Dealer replaced the torque converter but the issue still persists.

- Houston, TX, USA

problem #75

Oct 252017

Outback

  • 95,000 miles
Car is starting to stall when stopping from a higher speed 45-50mph at traffic lights on highways.

- Bridgewater, NJ, USA

problem #74

Dec 022017

Outback

  • 115,000 miles
Car stalls when coming to a stop. This stalling is getting more frequent at both intersections and at traffic lights(both city streets and driving on highways with traffic lights) and is more pronounced when coming to a hard stop. This is becoming a dangerous safety hazard and should be recalled for correction. This started occurring in my are in Sept 2017 and has now to the point I can not drive the car safely. I have brought the Subaru Outback to the dealer for a repair under the Subaru tsb 06-107-17 and they are telling me it is not eligible under the extended warranty and the repair in approx $2000

- Bridgewater, NJ, USA

problem #73

Oct 262017

Outback

  • miles
My vehicle shutters and dies when stopping at intersections. Took to local dealership for diagnostic service. Told me they could not duplicate issue. Said they could not fix unless they could keep my vehicle and recreate the issue. I work full time and cannot leave my vehicle with them. I was not offered a loaner vehicle while they tried to troubleshoot my vehicle issue. My car is coming up on 100,000 miles. This is a known issue that Subaru does not seem to want to fix. This is a safety issue. Please issue a recall before someone gets hurt.

- Central Point, OR, USA

problem #72

Aug 302017

Outback

  • 143,000 miles
I have been complaining about my car's symptoms to dealers and service mechanics since August 2014 (90,000+miles) with no diagnosis or repair. Symptoms could not be replicated or when low rpms were noted, it was just that - noted. My vehicle shudders, headlights dim, and dips to low rpms when approaching a stop or when in reverse at low speeds. It has stalled 4 times since I have brought it up. The first few were in a parking lot and at traffic lights. This morning was scary (143,000miles)- I was in heavy traffic and could not place the vehicle in park, remove my key or restart my car. I had to run out of my car and leave it there momentarily to get help. From what I understand, Subaru has an extended cvt warranty tsb 16-107-17. In it, tsb 16-90-13R - design change to lock-up type torque converter is referred to. I believe this is my problem. But I'm getting the runaround from different Subaru dealers and Subaru of americas hotline on how this is addressed since I have over 100K miles and whether or not the torque converter is covered in this warranty. Since it is "not a recall, as it does not impact the safety of your vehicle", I cannot get it looked at right away nor am I offered a rental while waiting to do so. Please - stalling in traffic randomly is a safety hazard! I have to wait a week before I can get an appointment to just check this and hope this time they discover the same things I have - meanwhile I'm not offered a rental and have to drive this one that may stall at any time. Please consider having the faulty torque converter assembly recalled. Those who have symptoms of randomly stalling in traffic - our lives are in danger and it's only a matter of time before tragedy occurs.perhaps unrelated - my vehicle has also stalled on the freeway going 65mph... lost acceleration and I had enough momentum to pull to the shoulder.

- Sacramento, CA, USA

problem #71

Aug 282017

Outback

  • 114,000 miles
Car abruptly shifts, loses power, and intermittently stalls in lower gears during operation. This may occur during braking, idling, or acceleration. Three times the engine shut off completely while driving at lower speeds. All check engine dash lights would illuminate and the car would have to be placed back into park and the ignition turned off and back on to restart. It sometimes took several tries. This creates a significant hazard for being struck in intersections, or from behind in moving traffic. Car was in the shop for 2 weeks. Subaru mechanics confirmed a defective torque converter and recommended replacement. My mileage was 114K at onset. Car is automatic transmission 2011 Subaru Outback 2.5 I. I had car maintained properly at all recommended service intervals. These problems started after 100K and occurred without prior warning. Essentially, the automobile went from fully functional to this situation (sudden stalling during operation) within a week. This situation is a safety hazard and the transmissions should be recalled and replaced immediately. There is a safety bulletin related to this issue (tsb no. 16-101-16) and a warranty extension is not enough. Cars beyond 100K miles may not be eligible for coverage of the repairs, which may incur costs of several thousand dollars. Manufacturers must be held accountable for defective product.

- Hailey, ID, USA

problem #70

Jul 142015

Outback

  • 68,000 miles
Very low engine RPM when coming to a stop.it, once in a while with A/C running, killed the engine while at traffic light. It certainly is scary to almost having an accident because of it. Performed recommended maintenance by the dealership (trans fluid replacement, new spark plugs, new air filter), however, it didn't fix this very low idle issue.

- Dealray Beach, FL, USA

problem #69

Jun 252017

Outback

  • 140,000 miles
2011 Subaru Outback 2.51 premium engine stutters and quits upon hard/quick braking. Hard/quick braking followed by vehicle engine quitting typically occurs in heavy traffic, resulting in near accidents. After research: Cleaned the mass air intake sensor and throttle sensor. No improvement. Upon further research, appears to be a faulty torque converter.

- Green Bay, WI, USA

problem #68

May 112017

Outback

  • 91,500 miles
Transmission shudders intensely when coming to a stop around 5 mph. Also shudders when stopped, rpms dip to about 500. Car stalled twice in the last few days.

- Waltham, MA, USA

problem #67

Apr 202017

Outback

  • 102,000 miles
The torque converter on the 2011 Subaru Outback is defective when it reaches higher mileage and causes the vehicle to stall out when stopping abruptly (hard braking). I was driving approximately 30-40mph in Suburban traffic when I needed to abruptly brake. My vehicle stalled out twice in traffic after hard braking, both times while driving straight. This is dangerous in traffic as you must restart the vehicle from the stall out and could be hit by other vehicles while doing so. For safety, it is necessary to replace this defective part, which is ridiculously expensive for the owner. Owners are loosing out; Subaru should recall this part and replace free of charge.

- Wildwood, MO, USA

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