10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 51,531 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was driving at 65 mph with the cruise control on and all of sudden the cruise disengaged, check engine light, brake, and traction control lights lit up on the instrument panel. The car's loss of speed could have caused an accident as the loss of speed was fairly dramatic. Disconnected the battery to see if that would help, it did, but only for a day. It happened again today 12/17/2012.
- Frazee, MN, USA
2011 Subaru Outback. Consumer states unintended acceleration the consumer stated the sudden acceleration problems started shortly after he purchased the vehicle. On two occasions, he came close to having an accident. The consumer believed there was an issue with the pedal arrangement. He stated he realized he was crossing his right leg over his left leg to apply pressure to the brake pedal. The brake power assist amplified the applied force very well, but at times the brake pedal seemed to get too close to the floor board. He found the brake pedal was high when the engine was off and sank to a lower level when the engine was started. The level could get close to the operating plane of the accelerator pedal. On one occasion, he flipped off the cover on the brake pedal and was braking on a bare steel plate. He discovered he was using more natural ergonomic motion and got too close to the right edge of the brake pedal. The distance between the edges of the brake pedal and the accelerator pedal was about three inches. The width of the sol of his size 12 shoe was about 4 1/2 inches. The consumer believed the problem was an engineering design problem that involved the vacuum braking system, the accelerator linkage design and ergonomic.
- Prospect Heights, IL, USA
The contact owns a 2011 Subaru Outback. While the contact was driving approximately 5 mph in a parking lot, the brake pedal was engaged and the vehicle continued to accelerate over a parking barrier. The vehicle then crashed into a fence and traveled into several bushes coming to a complete stop. There was no personal injury. The vehicle was towed to a collision center for repairs. The vehicle sustained moderate damages. The manufacturer was notified of the problem. The approximate failure mileage was 7,000.
- Chicago, IL, USA
The contact owns a 2011 Subaru Outback. The contact noticed that with the cruise control and the paddle shifters for the steering wheel malfunctioned and the vehicle would not decelerate. The dealer advised the contact not to use the paddle shifters while using the cruise control. The manufacturer was not notified nor was the vehicle inspected or repaired. The current mileage was 30,000. The approximate failure mileage was 27,000.
- Shelburne Falls, MA, USA
- Albuquerque, NM, USA