10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 40,478 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Subaru Outback. While driving 60 mph, the oil change indicator illuminated. The contact adhered to the oil change schedule, but the failure occurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 3,000.
- Grangeville, ID, USA
After stopping at a stop sign, I attempted to drive off, but the car did not accelerate on application of the throttle pedal. The engine remained at idle, and the car rolled slowly into the intersection. Nothing I did corrected the problem until I placed the transmission in park, turned off the engine, then re-started the car. The car then performed normally until I reached the next stop sign, where the problem repeated. In all, the problem occurred seven (7) times on this day, apparently at random. That is, at some stops the car performed normally, and at other stops, the car failed to accelerate when the throttle pedal was depressed. The service department at my Subaru dealer was unable to replicate the problem and therefore performed no repairs. Two weeks later, the problem occurred again, three (3) times in two days. This is an extremely dangerous problem, because it can leave the car in a busy intersection without the ability to move until the driver turns off the car and then re-starts it. This problem has been noted by other Subaru Outback owners in online forums, and at least one other vehicle safety complaint has been filed regarding this problem.
- Napoleon, OH, USA
I brought the car in for a routine repair. When I got it back it began to malfunction. It would not shift correctly. The automatic transmission was slipping. The car did not accelerate correctly and chugged. The acceleration abruptly stopped at a high speed on the freeway nearly causing a severe accident and replicated this at a low speed, and from a stop. I returned the car 3 times and the issues remain consistent. To date Subaru of America has not addressed my concerns. The car is unsafe for me and my family. Downtown oakland Subaru has yet to identify what is the cause of the malfunction. Each service department person has test driven the car and experienced the same issues.
- Oakland, CA, USA
2013 Subaru Outback. Consumer writes in regards to vehicle transmissions problems. The consumer stated under certain conditions, there was a considerable delay in engine response when the accelerator was pressed. When driving normal speeds there was no problem. However, after letting the accelerator up and slowing down to idle speed, the pedal was then depressed and the vehicle would often stall. It was an intermittent problem, but gradually getting worse. The dealer tried to explain the problem away, by saying the electronic accelerator pedal and new transmission had to work together in tandem and that some delay was normal. Updated 10/17/13 updated 10/30/13 the consumer stated the stalling occurred when the accelerator was applied while coasting at idle. It happened for one to two seconds almost every time he drove the vehicle. Updated 09/25/14
- Knightstown, IN, USA
- Fayetteville, NY, USA