10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,070 miles

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« Read the previous 20 complaints

problem #33

Aug 012019

Outback

  • 104,740 miles
Intermittent problem where the key could not be removed from the ignition making it unsafe to leave the car in a public area. (the door cannot be locked with the key in the ignition). Required replacement of the shifter assembly. The repair notes indicated there is a related tsb, so the defect is known, but no recalls have been issued.

- Green Bay, WI, USA

problem #32

Aug 052019

Outback

  • 38,000 miles
Dead battery at 38,000 miles. No indicator lights of any existing problem. Left stranded and out $150 for new battery. Saw many forums related to this same problem. Subaru owes it to the car owners to admit and fix and no charge this problem. Drove at lunch time and when I was returning back to work it would not start. Car was parked in parking lot. Nothing left on. When turning ignition on the dashboard lights all came on as well as radio and windows worked up and down but no start. Had co-worker come and jump start and it started right away.

- Pittsburg, CA, USA

problem #31

Aug 022019

Outback

  • 17,000 miles
Sometimes the key will not come out of ignition when put in park. Freezes up. Won't allow power lift gate to open either. Seems to be related to tsb 16 112 18R, which in practice seems dangerous, as having to leave the key in the ignition even for a short amount of time with kids is risky. This needs to be a safety recall.

- Nashville, TN, USA

problem #30

Jul 272019

Outback

  • 60,000 miles
When I stop my 2016 Outback after driving it my key will not come out of the ignition. It does this intermittently and is acting like I am not putting the car all the way in park. I am forced to leave my key in the ignition at times and the car will be very easy to steal. After reading the Subaru forums it appears to be the shifter linkage failing and not going into park all the way. Some dealers started to replace the key switch at first then they realized it was the shifter linkage assembly itself. It seems to need replacing and can't be adjusted. Subaru knows about this issue as I just talked to Subaru of America to see if they have recalled it yet.

- Madison, WI, USA

problem #29

Jul 152019

Outback

  • 10 miles
On multiple occasions while parked for only a few hours. The battery voltage has dropped to a level that required the vehicle to be jump started. The vehicle has no aftermarket devices.

- Jacksonville, AR, USA

problem #28

Jun 202016

Outback

  • 0 miles
The original equipment battery for the vehicle has been insufficient to meet the demands that the "bells and whistles" put on the reserve power in the battery. As such, this puts the driver at risk that the vehicle will not start the vehicle. Either standards should be established for reserve battery capacity, based on electrical demand, or better indication provided on available charge. I.e., much like that provided by other devices that have an indication of remaining battery charge. This vulnerability was shared with Subaru soon after I purchased the car, new, and has been reported to both Subaru and their dealership on multiple occasions. I should have upgraded the original battery on my own from the start, but only became aware of the deficiency of the original equipment until recently. The fact that Subaru would allow any operator to drive one of their cars under these circumstances is reprehensible, let alone someone that they say is a "valued and appreciated customer."

- Levittown, PA, USA

problem #27

May 012019

Outback

  • 40,000 miles
I cannot remove my key from the ignition or open the rear hatch when in park. The neutral safety interlock system does not recognize that the transmission is in park. The front console shows the car in park and the transmission is in park. However the key is stuck. I have to move the selector in and out of park using random patterns before the sensor/switch recognizes that the car is in park. Started at 40K miles. My son felt that he had to restart the car to clear the issue and drained the battery, leaving him stranded.

- Camas, WA, USA

problem #26

Jun 052019

Outback

  • 33,444 miles
I having problem getting my key out of the ignition from my suburu Outback 2016, almost everytime I stopped an engine this problem occur.

- Park Ridge, IL, USA

problem #25

Jun 182019

Outback

  • 42,000 miles
Problem in shifter gate so that key will not release from ignition after placing in park and turning off the engine.

- Hurley, NY, USA

problem #24

Jun 132019

Outback

  • 65,000 miles
Parasitic battery drain. Battery drains and does not allow proper functioning of rear hatch. Replaced battery after 2 years. Having problem with new batter after only 2 months. Vehicle has parasitic drain that reduces the battery charge over time.

- Woodsboro, MD, USA

problem #23

Jun 022019

Outback

  • 48,000 miles
Ignition key gets stuck in the ignition and won't come out. Even after trying to turn the steering wheel which isn't locked. This happens when turning the car off.

- Ocean Isle Beach, NC, USA

problem #22

May 012019

Outback

  • miles
Car won't start the next morning even after charging for 30 min via continuous driving/parasitic drain on battery

- Evanston, IL, USA

problem #21

Oct 182018

Outback

  • miles
Repeated parasitic battery drain. Battery tests fine by autozone and dealer, but car will die over a few hours or a few days. Sometimes even 10 minutes. Apparently issue with make/model as many complaints.

- Wentzville, MO, USA

problem #20

Mar 182019

Outback

  • 29,000 miles
With car stationary, engine off and car in park, keyed ignition will not turn to lock position or release key. This has happened repeatedly for two weeks, often more than once a day, from 3/10/2019 and continuing through yesterday, the last time the car was driven.

- Maplewood, NJ, USA

problem #19

Nov 152018

Outback

  • 20,000 miles
Problem: 360 cca batteries installed in new cars are not enough and they cause problems. My first indication was a year ago when I went to the store, was in there 10-15 minutes, and when I came out the car did not start. A friend came 2 hours later to jump it but tried it first and it started right up. Second problem was on a trip to DC in November '18. Nor'easter came through and we got stuck on the interstate in the mountains for a few hours. Car was stopped, not running. Went to get dinner then to car to go on again. Would not start. Were stranded for 3 more hours, as the weather and mountain drive made it impossible to get help. We were eventually able to find someone to jump it. Over next few months, odd things happened like the radio not working sporatically, slow starts, and the key not coming out of ignition occasionally. Took it to the dealer, they recommend a $853 new shift mechanism, but in the discussion he happened to mention the 360cca battery not being enough for the car. My suspicions tell me to get a new battery and see how things go. Got battery- 640cca, a week ago and no problems at all now. It's not right that the dealers know about the battery not being enough, and when you bring the car in they try to get you to pay for large dollar fix-it's and avoid talking about the battery issue. I don't know how many years and makes of Subaru have these, but prob at least a few years. They need to recall and put in better battery, at least a $500cca. I have read car guru blog that makes it obvious that at least hundreds of people have stories of being stranded. For a long time or in a bad place. My battery cost me $173 and they should refund that to me.

- Dixon, IL, USA

problem #18

Dec 102018

Outback

  • 40,000 miles
Electronic parking brake engaged automatically due to switch assembly module failure while car was in motion at between 25-30mph. Car stopped instantly, passengers thrown forward, all-power died. Cars in rear stopped short. Failed to restart after initial attempts (10 min). Weather clear, about 45 degrees F. 2.5 year old car, ~40,000 miles.

- Canadensis, PA, USA

problem #17

Dec 072018

Outback

  • 55,300 miles
I was driving in the city and it just turned off on me. Very quickly too. No time to pull over. Just died in middle of the road. I was not using the eye sight and it was a clear day. But the dash said eye sight off. I tried to turn the car back on but it said I have to put in park first. So I put in park and it started back up no problem and worked all the way home. This is dangerous. I could of been rear ended.

- East Liverpool, OH, USA

problem #16

Nov 212018

Outback

  • 24,500 miles
Driving 75 mph on freeway with a little over quarter tank of gas on gas gauge and system info on car said 110 miles left till empty tank. Car slowed very quickly and engine died. Pulled over on freeway in the middle of desert. Tow truck service took 3 1/2 hours to arrive. Tow truck driver said car ran out of gas and put 5 gallons and then car started.

- South Pasadena, CA, USA

problem #15

Sep 252018

Outback 4-cyl

  • Automatic transmission
  • 54,000 miles
The contact owns a 2016 Subaru Outback. While driving approximately 45 mph on a local roadway, the eyesight pre-collision brake assist suddenly activated and caused the vehicle to completely stop. The brakes released shortly after the failure. The dealer (Subaru of dayton, 995 miamisburg centerville rd, Washington township, oh 45459, 1-(888) 431-9557) was notified of the failure. The service center manager indicated that the failure was escalated to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was waiting for a follow-up response. The VIN was not available. The approximate failure mileage was 54,000. Consumer stated car was taken into the dealer and so incident since. Updated 12/20/18

- Tipp City, OH, USA

problem #14

Jul 032018

Outback

  • 55,000 miles
The keys become stuck in the ignition when attempting to park the car. Unable to remove. Also unable to turn off the car fully. Sometimes reparking multiple times helps.

- Roseville, CA, USA

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