10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,389 miles

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« Read the previous 20 complaints

problem #249

Apr 182022

Outback

  • miles
Complete electrical failure after battery completely drained during normal driving conditions. Car has required 4 battery replacements since ownership when car was brand new. Subaru has denied warranty claims for this. Battery continues to drain causing car to become inoperable until battery is replaced.

- Spring Lake , MI, USA

problem #248

Mar 022022

Outback

  • miles
Car will repeatedly will not start. This has happened many times. New battery and with in weeks would not start again. Had battery checked and alternator both work fine. This is a safety issue if you need your vehicle for and emergency and it will not start.

- The Villages, FL, USA

problem #247

Apr 042022

Outback

  • miles
When trying to put the vehicle in park, the key will not release from the engine. After 10-15 minutes of trying, finally it will release, but in reading forums, thousands of customers have had similar issues. It seems to be a very known problem.

- Robinson, TX, USA

problem #246

Apr 042022

Outback

  • miles
This is the 4th battery in my 2016 Outback limited. Three battery replacements in 6 years. See mechanic's report that the charging system tested good but the battery was bad. He found that there is a constant draw on the battery of.726 amps after 20-30 minutes after shut down of the car. There should not be more than.05 amp draw. He said he'd have to test every line of electrical draw on the battery in order to see what is drawing power and not shutting off. That would cost 2 hours of additional labor. I did not want to spend $250 in labor to find out why Subaru malfunctions. I bought a subaru for safety and reliability, not to be isolated with a dead battery. I have needed to jump the dead batteries many times when the car would not start.

- Ithaca, NY, USA

problem #245

Apr 022022

Outback

  • miles
My vehicle battery died and I replaced it. The next day the new battery was found to be dead. I check the car battery terminals and found a parasitic drain of the battery. I have tried charging the battery several times and within 30 minutes the battery is dead. This issue can cause the driver of the vehicle to be stranded and put them in a dangerous situation.

- Nokomis, FL, USA

problem #244

Feb 012022

Outback

  • miles
We are original owners. Starting a month ago, after car sat for a couple of days, battery was 100% discharged. Jump started and drove for 30 minutes, then parked. Two days later, battery 100% discharged. Since original battery, had tested and shown to be weak. Bought and installed new battery. Three days of not being driven later, new battery 100% discharged. Unsafe in that, we could be left stranded if were to occur if car left at airport while on short trip, when camping, etc. This is a widely reported problem that Subaru is being sued for. There appears to be an unknown parasitic charge.

- Lovettsville, VA, USA

problem #243

Feb 252022

Outback

  • miles
2016 Subaru Outback (purchased new) with severe electrical problems in the form of (frequent) battery discharge/non-start. This has been a reoccurring issue since early 2017 and is still a problem, even after replacement of the previous battery. I've had the replacement battery tested on several occasions after recharging and the result has always been that the battery is in good operating order. Subsequent alternator tests show the alternator is charging within manufacturer specifications. I've performed multiple tests after fully recharging the batter on several occasions, making sure all electrical accessories have remained (off) for extended periods of time, and the battery continues to discharge. The electrical system has been tested with a professional scan tool, on multiple occasions, and has yielded no adverse results. There has never been any vehicle warning indicators activate to indicate a problem. Today (2/25/2022) I had to have my Outback jump started 3 times in route to my home 65 miles away. The car died on the road shortly after the first jump, and again after turning the car off to refuel. I looked online to see if anyone else has had similar issues and found the battery discharge/non-start issue to be widespread....and Subaru seems to have been aware of the issue as early as 2017 according to a TSB Subaru sent to all dealers alerting of a potential electrical problem, but providing no solution. This is a SAFETY ISSUE. If access to an operable car were ever needed in an emergency situation (or) a vehicle lost power while in operation causing an accident resulting in injury or death due to a documented issue Subaru was aware of, but neglected to address, would be tragic. Not only for owners of the affected automobiles, but also any other parties involved. This issue should be immediately investigated & addressed by the NHTSA. thank you.

- Bourbon, MO, USA

problem #242

Jan 162022

Outback

  • miles
The battery dies and needs a jump start very often. Got the battery tested and there is no issue with the battery. My observation is when the vehicle is parked and the parking brake is ON then the battery discharges.

- Canton, MI, USA

problem #241

Dec 032018

Outback

  • miles
I Had to jump start battery on several occasions, leaving myself and my family stranded. I took the car to my dealer on 12/3/2018. Dealer (Glanzmann Subaru) could not identify problem, performed two software updates. I received no information or explanation of the nature of the problem. A month later the problem repeated. I took the car to dealer on 1/16/2019 (mileage 25,941).They tried to tell me that the battery was leaking, but it was not. They replaced the battery and I had to pay the cost for a new battery, $123.97. On 1/27/2021 (mileage 39,172) the new battery failed in a similar manner. The dealership insisted that there were no problems with the charging system. They replaced the battery ( no cost) and performed an ECM update. They were insistent that there were no systemic issues with the electrical system. After the fact, I discovered that this is a universal problem with a number of Subaru vehicles. During a recent visit to my Subaru dealership I inquired as to whether a solution has been determined and will my car be fixed before the new battery also fails. They were very vague and non-informing. I am hesitant to venture far from home with this vehicle since I cannot trust the car or Subaru's support. I can provide dealer service records in support of this issue.

- Hatboro, PA, USA

problem #240

Jan 172022

Outback

  • miles
In January 2020 my Outback failed to start. Battery was totally discharged and had to be jumpstarted. Took the car to dealer where technician tested battery and said it was good.I had him recharge the battery and test it again. It failed and they installed a new exact same battery under warranty. I was very pleased. However, the battery failed several more times over the year and had to be jumpstarted every time.I am returning to the service dept on 01/18/22, when I am demanding a new stronger battery or fix the parasitic draw which I discovered is causing the problem. I will return here later to inform you of outcome. Thank you for providing a place to report this.

- Farmington, CT, USA

problem #239

Jan 012020

Outback

  • 12,000 miles
The contact owns a 2016 Subaru Outback. The contact stated that on multiple occasions, her vehicle would fail to start up without warning. The contact had taken her vehicle to the dealer numerous times and had several battery replacements performed; despite each replacement, the failure persisted. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 12,000.

- Anchorage, AK, USA

problem #238

Jan 092021

Outback

  • miles
I'm having continuing issues with premature discharging of the battery even though I now have a heavy duty battery and also carry an emergency jump start battery in case. My Outback is equipped with Onstar so it does draw power at all times, my relatively new Optima battery has shown being drawn down to 25% charge on the Optima battery charger after only 24 hours. Of non use.

- Port Orchard , WA, USA

problem #237

Dec 272021

Outback

  • miles
Replacement battery in under 35,000 mile Subaru discharged while sitting in garage for several weeks. There have been zero earlier problems with electrical system other than the original battery dying after about three years. When jump started the charging system seemed to work and the car started after sitting overnight. We are in a very cold northern environment and if the vehicle will not start it could strand us in an unsafe setting. Coming back to a parked car that may have been left at an airport parking lot to find it would not start would be very inconvenient and expensive to remedy.

- Hailey, ID, USA

problem #236

Dec 272021

Outback

  • miles
Battery dies when parked for a few days or not driven enough. Needs to be jumped several times per week.

- Tonawanda, NY, USA

problem #235

Oct 302021

Outback

  • miles
In my 2016 Outback, the OEM battery died after 3 years. AAA put in a replacement and gave me a 3 year full replacement warranty. That battery died after 2 years while in a gas station -€" had to get pushed away from the pump and luckily the guy behind me had jumper cables. That go me home and I got a brand spanking new AAA battery free of charge. One incident -€" stuff happens. Two" No way. I was at Subaru this morning for an unrelated item and the service guy said that everything electrically was okay. The problem is that if the car sits idle for more than 3 days the computer starts draining the battery and that can cause irreparable harm which can eventually lead to premature failure. SOLUTION: Make sure to run the car at least every three days. REALLY???"

- West Deptford, NJ, USA

problem #234

Dec 122021

Outback

  • miles
This is the 6th time this week the car starts fine in the morning, I stop at a gas station or store come out and its dead! Concerning safety this is a major deal for me as I take care of my mother whom is on oxygen at 2L if this happens with her in the car or by herself, , it could very easily turn into a life or death situation! This issue seems to be a recurring issue as I have replaced the battery already and used AAA more than a few times in the past year. Car was purchased new off the lot in 2016. There is currently less than 35000 miles on the odometer. This is beyond upsetting and a very dangerous situation living in Colorado. Hypothetically if it was below zero peoples lives are 100% at risk due to a issue that I feel is being covered up by subaru. What options do I have" Is this a potentially very serious issue that I should start thinking about getting lawyers involved"

- Greeley, CO, USA

problem #233

Nov 162021

Outback

  • miles
Battery is dead every morning

- North Fort Myers, FL, USA

problem #232

Nov 202021

Outback

  • miles
New battery, less than 10K miles completely drained when vehicle was not used for 3 days. Similar problem with previous battery, died with 10minutes or radio use.

- Seattle, WA, USA

problem #231

Nov 012021

Outback

  • miles
Battery corrosion on terminal post and drained for no reason, failed battery test and had to be replaced. Windshield has imperfections throughout and cracks easily. Shift mechanism will not release the vehicle key while in park. Squeaking sound emanating from passenger seat belt buckle. Excessive exhaust noise and odor from exhaust pipe. Rear hatch will not close completely unless slammed very forcefully. Belts under the hood squeak very loudly when started and subside when warmed up.

- Clark Fork, ID, USA

problem #230

Oct 152021

Outback

  • miles
The battery in my car has been replaced 3 times (twice by the dealer and once by me) and the alternator once due to deep discharge, in addition I have had to "jump" the car one or more times. Subaru has paid the cost of all repairs for this issue despite the fact they don't admit there is an issue. In addition to the battery replacement there was an ECM update done this last time to reduce battery drain. There is no warning or indication that a failure is about to occur. This last time I moved the car from my garage to my driveway and 4 hours later, the car would not start and the battery measured 4.25 volts--no lights were left on, doors open, seat heaters on etc. The concern is that it is impossible to tell if the car has drained the battery and it can leave us stranded anywhere we have turned it off. I contacted Subaru of America this last time and they said not even to "jump" it as it would possible loose valuable error codes. I have their roadside assistance and even though I received a call confirming that a flatbed would arrive within 60 mins. it never showed. This car has the potential to leave us stranded anywhere at any time and if locked the key fob does not work and even if I can get in, the car can't be moved due to no power to release the parking break.

- Kennett Square, PA, USA

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