10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,070 miles

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« Read the previous 20 complaints

problem #173

Jul 012019

Outback

  • 33,876 miles
Frequent and unexplained battery drain. The car has 47,520 miles and we had to replace the battery and have had 2 incidents where the battery has completely died leaving us stranded on the highway.

- Leavenworth, WA, USA

problem #172

Jun 252020

Outback

  • 36,781 miles
In June 2020 I complained that my battery drained to the point where car would not start a few times causing me to charge the battery. I took car to my Subaru dealer and they told me the battery was ok and alternator was charging. I insisted the battery be replaced and it was. Throughout the rest of 2020 and into 2021 I still experience battery draining. I try to drive the car every week so the battery will not go dead. The battery does seem low as the starter motor sounds like it turns slower than usual. Due to covid-19, I have not brought the car back to Subaru yet to have the car evaluated. I am raising the complaint here because I am seeing online that others are having the same issue.

- New Fairfield, CT, USA

problem #171

May 132021

Outback

  • 31,000 miles
I left my home to go get gas a few minutes away. After I filled up at the pump, my car would not start. I tried several times, and asked a gas station attendant for help. He said it sounded like the battery or alternator. I was able to get the car into neutral, and he pushed my car back into a parking spot so I could call someone for a jump. However, within the few minutes of trying to start my car and being pushed, the battery drained so quickly that the car was completely dead and inoperable. I could not get the car back into park, and the electronic parking brake didn't work either because there was absolutely no electricity left in the car. This could not have been have been any longer than a 5 minute timespan. The parking spot I was in had a slight slope to it, so since I couldn't put the car in park or use the emergency brake, I had to keep my foot pressed on the brake pedal until someone arrived to help me. I could not get out of the car to even check under the hood. Luckily I had a passenger that could get out and assist, especially since I couldn't open any windows either. When help arrived, they were able to jump the car so I could drive back home. Had I been alone though, I would have been completely out of luck - I would have been stuck in the car pressing the brake, or risk getting out and having the car roll away. It was an incredibly dangerous situation - I cannot believe the power could drain so quickly to the point that I couldn't even park the car. I purchased a new battery afterwards, but I'm not even sure that was the problem. I've never seen a battery drain so quickly - it almost seems like more of an electrical issue with the car.

- Voorhees, NJ, USA

problem #170

May 112021

Outback

  • 78,000 miles
Repeated failure to start stemming from a dead battery, despite daily or more often trips. When parked temporarily to pick up my children from school, the car failed to start. Received a 'jump' to restart. Will make an appointment with the dealer to replace the battery (or whatever service they offer) for the third battery in less than 3 years. Battery is discharging before my eyes; volt meter on the battery shows a decrease of 0.01volts/per 10 seconds.

- Cornwall On Hudson, NY, USA

problem #169

Feb 142021

Outback

  • 110,000 miles
Key stuck in ignition when pull out the key after park the car.

- Union City, CA, USA

problem #168

May 012019

Outback

  • 14,000 miles
For the past 2 years, I have had to replace the battery 4 times because it kept dying on me. I always thought I had faulty batteries until I read an article on the problem with the Outback.

- Park City, UT, USA

problem #167

May 012016

Outback

  • 1,200 miles
Frequent battery draining and sometimes not recharging when driving. While turned off in the garage battery will drain in as little as 9 days. Have to keep it on a trickle charge when not in use in order to be able to start it. No modern car should leave you stranded. This has been ongoing since the purchase in 2016.

- Snohomish, WA, USA

problem #166

Dec 182020

Outback

  • 72,000 miles
Moonroof will not close once opened. Dealer quoted $1400 repair cost. Dealer suggested disabling the moon roof as an alternative to repair. Was told this happens to moonroofs over time. I have owned cars with moon roofs for over 40 years and this is the first time experiencing this problem with any car. Is this a Subaru defect?

- Chapel Hill, NC, USA

problem #165

Jan 222021

Outback

  • miles
Filed a formal complaint with Subaru America after my automobile's battery died for the 4th time.I have approx. 21,000 on the car which was bought new in 2016. The battery dies when the car sits overnight (it is garaged every night). I know there are class action lawsuits claiming that the electrical system overwhelms the battery thus causing it to go dead. I bought the car knowing that my previous Subaru's have been very reliable. This is not the case with the 2016 Subaru Outback.

- Powell, OH, USA

problem #164

Apr 082017

Outback

  • 45,000 miles
My battery drains quickly when I have the car off and the hatch open for an extended period of time. This has been an ongoing issue since I purchased the car in 2016.

- Louisville, CO, USA

problem #163

Apr 192021

Outback 4-cyl

  • 70,238 miles
The contact owns a 2016 Subaru Outback. The contact stated that battery was replaced three times in the vehicle however, the battery failure persisted. The contact stated that a battery charger was carried in the vehicle because of the recurring failure. Colonial Subaru (89 newtown rd, danbury, ct 06810) was made aware of the failure and diagnosed the vehicle with an electrical short. The contact stated that she was made aware that there were two class action lawsuits for the battery failure from a news article. The manufacturer was not made aware of the failure. The failure mileage was 70,238. The consumer stated the vehicle stated the battery has been replaced 4 times.

- Willow Street, PA, USA

problem #162

Apr 242021

Outback

  • 35,000 miles
Battery will not keep charge while parked. Fully depletes without warning. Will not start. Will not unlock with fob. Dealer replaced battery, but problem came back several months later. Multiple chargings were temporary only

- Winston Salem, NC, USA

problem #161

Jan 022021

Outback

  • 71,000 miles
Battery drains excessively fast. If not driven frequently for longer distances battery dies.

- Folsom, CA, USA

problem #160

Apr 242021

Outback

  • 98,000 miles
Battery needed charge repeatedly then died about year 3. we replaced with larger800 amp battery. But at 2 year it starts failing the same. Battery tests ok and alternator tests ok and no lights or doors left open. But whenever car is not driven at least an hour without stopping it loses about.1 volt per day -when driven just shorter distances. Testing daily with multimeter eter confirms this rate. Car requires constant battery minder attached at night. Took it to advance auto today and they confirm with test no battery or alternator problem exists!

- Ypsilanti, MI, USA

problem #159

Apr 162016

Outback

  • 300 miles
Within one week of purchase the battery was drained by the simple act of loading the car for a trip over the course of one day. Twice during the first year we found the battery inexplicably dead. We replaced the oem with a new battery 13 months after purchase. This new, more powerful battery also is also found inexplicably drained on multiple occasions after routine short trips. For four years we've been forced to monitor and trickle charge the battery to keep the car usable. This is completely unreasonable for a new car.

- Titusville, NJ, USA

problem #158

May 012019

Outback

  • 50,000 miles
The battery drained after a short drive when only 2 years old. The same thing happened to the next battery after only 1 year. Each time the car had to be jumped and the battery tested bad. It has now happened a 2rd time with a battery kess than 1 year old.

- Peoria, AZ, USA

problem #157

Sep 122020

Outback

  • 43,000 miles
Vehicle was stationary. Car will not start unless charged. Bought new battery in February 2020. Worked for a time, but car will not start again. Keep getting battery charged to run. Have had battery checked. It is good as is alternator. Must charge battery each time I want to drive car. The problem started in September 2020.

- Omaha, NE, USA

problem #156

Apr 102021

Outback

  • 58,200 miles
I purchased my 2016 Outback Sept 2019 from a dealership with 38,000 miles. They had replaced my battery about 4 months before I got it. It has a 30 month full warranty. The battery went completely dead about 10 days ago.. I called a tow truck to jump me. The driver informed that they get plenty of calls for the newer Subaru. I took it to the dealership who charged me for the battery and said they don't honor the warranty on a car that was sold after the battery was installed. They also didn't mention that Subaru were having electric issues. My son looked it up and informed me that Subaru that were driven short distances, which mine is, tend to have this problem

- Allentown, PA, USA

problem #155

Mar 262021

Outback

  • 28,000 miles
The car battery has died multiple times in the past three years. The battery was factory replaced in 2019 because of this issue and has since needed to be jumped at least 3 times. There is also corrosion on the new battery already. When the battery has died it's either been parked in our driveway or has left me stranded somewhere needing a jump when it wouldn't start.

- Arlington, VA, USA

problem #154

Apr 152021

Outback

  • 50,000 miles
With approximately 50,000 miles on the vehicle, I have had to replace the battery two times. This vehicle has a problem with its design that allows the battery to drain to a completely dead and irreversible state even when the vehicle is driven at highway speeds for a meaningful period of time each day. The first occurrence was in may, 2018 and the second occurrence was April, 2021.

- Oakdale, NY, USA

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