Affected Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Date Published
MAY 20, 2016
NHTSA TSB #
10139513
TSB Document
Summary
This is to clarify the recent message announcing an increase specific to the labor time and rental amounts for the WTD65 recall. While this increase is retroactive to the beginning of this recall, the low volume of claims that were entered prior to the change in rates will need to be reentered by the retailer as an appended claim to receive the new calculation. Also, we are experiencing a reimbursement issue for the 3.6L vehicles. We are working to correct the system and will advise when the correction is completed.