10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,012 miles

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« Read the previous 20 complaints

problem #4

Nov 192017

Outback 4-cyl

  • 12,200 miles
Hello, see attached pics of our Outback sunroof that exploded while traveling southbound on I-95 in ga crossing South newport river in townsend, ga 31331 around 10:55 a.M on 11/19/17. All occupants heard a loud pop and sound of glassing exiting the rear of the vehicle prior to pulling over. I cleared to the side of the interstate, documented the sunroof damage and then drove 40 mph to next exit where I located a vacuum to clean up the mess so that we could drive 35 miles back home. There was a cold front passing through the area, so there were some gusty winds, but temps were only around 60 degrees. We had just refueled and were accelerating to 60 mph to merge with traffic. We were using a sear's X-cargo carrier on top for personnel storage. I have an appt with the dealer tomorrow to assess warranty, etc. The vehicle is six months old.

- Richmond, GA, USA

problem #3

Sep 222016

Outback

  • 250 miles
NHTSA id number: 11003485 I agree with this complaint as was completely surprised when I returned to the dealer to have the doors re-programed to "auto-lock" after accepting this automobile front driver and front passenger doors do not lock automatically and remain unlock when shift in drive when car is stationary and also when care in motion. No voice, light or any alerts that alert the driver to lock the doors manually every time you drive the car. This a safety issue as if you forget to lock the doors manually and by any chance snaps on the door handle, car door will open and fatalities can occur. Spoke with service advisor at my Subaru dealer and he stated that this issue is real and there is no way to program the vehicle to lock the front doors automatically when it is in drive or at certain speed. I am not aware of any other cars that have same issue, even older cars 10 plus years old cars has this safety feature as standard. This issue is not mentioned anywhere in the vehicle manual and sales persons do not talk about. In my opinion this is a safety issue and a key factor when choosing to buy Subaru Outback.

- Mount Sinai, NY, USA

problem #2

Feb 172017

Outback

  • 900 miles
I was driving 75 miles per hour on a busy highway in holiday ski traffic and the panel just above the brake and gas petal fell down and blocked my access to the break petal and limited my ability to move my foot off the gas petal. I was able to gain control of the car, while driving at a high speed in the left lane by yanking the panel off my feet and slowing down to exit the highway. I stopped the car, put the panel back in it's place and secured it with duck tape. I purchased this band new car on 12/30/16 and this happened on 2/17/17.

- Boulder, CO, USA

problem #1

Sep 162016

Outback 4-cyl

  • Automatic transmission
  • 2,000 miles
The contact owns a 2017 Subaru Outback. The contact stated that when the vehicle was started, there was an loud abnormal sound. The vehicle was taken to a dealer where the failure was undetermined. The contact also mentioned the all the windows failed to function except for the driver side window. The manufacturer was not made aware of the failure. The failure mileage was 2,000. Updated 01/11/2017 updated 06/07/17 consumer dealer was made aware of window failure and it was fixed. (still making same loud noise (12-3-16). Updated 7/9/18

- Lakewood, NJ, USA