My 2017 outback having problem removing the key from the ignition when turned off and in PARK. They changed the key cylinder and this didn't resolve the issue. When I went to pick up the car after the cylinder change the technician tried to show me that the problem was resolved and the KEY WAS STUCK. $648 spent with no resolution. There is a known warranty problem with the park switch BUT they cannot replace the switch unless the technician is able to have the diagnostics connected to the car while the problem occurs. With an intermittent problem, this is very unlikely. Dealer wants me to take car home but I want the problem resolved, cannot just leave the car in ACC when unable to remove key. They will periodically check the car with car jockeys and let me know when they find problem. I have their loaner vehicle.

- Belmont, MI, USA

Vehicle battery needed to be charged over 27 times because it is stone dead. Was told over a year ago vehicle needed a DCM module but there were non a viable..As of 9/5/2023 this module is still unavailable vehicle has only 8,800 miles. Cannot drive vehicle anywhere and be assured it will start and get you back home.Dealership have replaced battery 3 times. This vehicle needs to be recalled.

- E. Northport, NY, USA

The automatic back hatch came down with out pushing button or key fob. The fob was in the ignition and nobody was around to push the button to make it go down. It caused damage to my spine and gave me a concussion. Capitol Subaru of Salem Oregon said it was a Glitch that happens sometimes when wires get crossed. After they inspected. Plus changed information on our documents without our knowledge. It did go to Subaru for almost a month the said they found nothing in the EDR report. So they feel I do not need to see it.

- Albany, OR, USA

Vehicle has a chronic battery drain issue. I have replaced batteries repeatedly. If the vehicle sits undriven for a few days the vehicle will not start due to dead battery. It is unsafe to have a vehicle you cannot rely on to start. There is no warning when this occurs. This is happening every where for the 5th generation Subaru Outbacks, Foresters and was subject to a class action lawsuit. Subaru's response is to install a new battery, charging the customer a 'discounted' price without fixing the cause of the battery drain.

- Southern Shores, NC, USA

After I turn off the car the key will not come out of the ignition. Usually after I put the car in gear a few times it comes out. This seems like a common issue that gets worse over time based on my internet searches. This is a safety issue because I am stuck staying with my car in unsafe areas late at night. I think Subaru should recall the cars and repair the issue. I have not taken it to a shop yet but there seem to be many people that have and have had to replace the gear shift mechanism.

- Hood River, OR, USA

Battery - Subaru battery failed. Purchased a new aftermarket battery that failed after 5 months. No warning. Completely dead. Taking to dealership for "diagnostic" test on March 20, 2022. This is a known issue with a class action settlement. I was told I did not qualify for reimbursement of any kind. Subaru does not have any "fix" for this problem and numerous owners of these vehicles are having battery drain problems throughout the US and Canada.

- Midlothian, VA, USA

Batteries have very short lives. 3 batteries in 18 months years. They drain while vehicle is parked and not being driven for a week.

- Lexington , KY, USA

I purchased my 2017 outback in 2018. Since owning the vehicle I have had to replace the battery 5 times in 5 years. It is about to be the 6th time as my battery is giving me problems already. I have been stranded twice because of the battery and both time were when I lived in a rural part of NV. I have brought this to the attention of Subaru in Henderson, NV and they said everything is fine. However, online there are a number of blogs and sites all with the same complaint and all say the same thing. Subaru does nothing.

- North Las Vegas, NV, USA

We have owned our previously owned Subaru Outback 2017 for 18 months and have replaced the battery 3 times. We are now on our 4th battery. That battery turnover seems rather excessive, doesn't it? My thoughts: 1. Phantom drain 2. Short (harness or wires cut by abrasion) 3. Programming (shut alternator off to increase mpg) 4. Faulty programming - see 3.

- Fairfax, VA, USA

My 2017 Subaru Outback has a parasitic battery drain. The battery dies after one day of non-use. It has to be jump started. The battery is less than two years old and is the second battery since we purchased this car in 2019. Took it to a auto repair service to be checked and the technician found a parasitic draw that continually cycles between.05 mil amps to.14 mil amps. This may be the CAN system not going into sleep mode and draining the battery. This is a potentially hazardous situation and can leave me stranded in remote or dangerous locations. Subaru is well aware of this problem and yet has not addressed this problem.

- Battle Ground, WA, USA

I experienced 2 incidences of sudden unexpected acceleration (SUA), the second one led to an explosive collision. Subaru asked that I sign the EDR release but refused to give me (rightful owner) a copy. With significant effort I obtained a copy of the EDR for myself. It is near impossible for the consumer to obtain their rightful copy, significant because it stinks of poor transparency for Subaru to investigate Subaru (see below). Once I obtained my copy, I released the EDR to Subaru and my vehicle was inspected by SOA at our local dealership. For some untold reason, the vehicle would "not to be released to me" at the end of the day but was held for additional time at the dealership. Later Customer "Advocacy" informed me that the results of the investigation was that the throttle was active 1.5 seconds prior to impact and that it was a case of "pedal misapplication". Because I also had the data I was acutely aware of how SOA cherry picked data to match their own narrative. I know for a fact what happened considering all the data, together with the actual facts of this potentially fatal accident. I was pulling straight into the parking spot, yet the EDR MISTAKENLY "thinks" that the car is turning sharply to the right the entire time (EDR shows this and why PBS not active). The electronic sensors are being fed ERRONEOUS information. With the steering wheel 'supposedly' at full lock, the power steering pump is told to spin faster to maintain pressure. The computer tries to pick up speed for this and sends an electronic message to open the throttle. The rpms suddenly surge and the vehicle explodes forward leaving only a fraction of a second to react before impact (at which point EDR confirms brake was on). Intermittent failures in electronic sensors do in fact happen as experts know. Incredibly, SOA refused to hear me. I am concerned for the safety of other Subaru drivers as well as those in the path of a Subaru SUA incidence. Ignoring this can have fatal consequences.

- Alameda, CA, USA

ISSUE: Battery dies rather expectantly. Recently died in subzero temps here in Denver CO, on 1/30/2023. AAA was called, no issue with battery, rather there is a parasitic drain (0.46amps) occuring without any lights or visible signs of electrical on when the car is turned off. All signs lead to this being an issue with cars CPU draining the battery in a matter days. Becomes a major safey issue if you are stranded in cold weather as it sometimes the case here in the mountains of colorado after a day of skiing, for instance.

- Denver, CO, USA

The battery on numerous occasions goes dead. Some thing causes the charge to drain. This has occurred while the car is parked overnight as well as when the car is on a long drive and stops at a rest stop.

- Potsdam, NY, USA

Upon turning off my 2017 Subaru Outback Touring, the engine turned off via the push start/stop button. However, when I went to use the vehicle later the same day, the car would not start (starter would not engage). I determined that the steering wheel was NOT locked. The transmission was in Park, and I could not move the shift lever out of Park. I attempted engage the steering wheel lock by moving the steering wheel back and forth, but without success. Vehicle now totally inoperative. Vehicle is available for inspection at my residence upon request. The safety of owner and others is compromised as follows: Because of living in a semi-rural area, I rely on this vehicle to safely transport me and my family members everywhere (grocery store, doctor appointments, emergency room visits, etc.); Failure of the vehicle to operate property could expose operator and/or passengers to extremely cold weather, such as that recently experienced in December 2022. This is the second occurrence of the same malfunction. First was in July 2022. Vehicle was serviced by Subaru of Georgetown who informed me that the problem (car would not start because steering wheel lock was not engaged) was "fixed", but that they could not duplicate. No other entity, other than the dealer, has examined the vehicle. No warning lights, messages or symptoms prior to either occurrence. Driving was normal, engine shutdown appeared normal, but subsequent restarts were not possible due to the steering wheel lock not engaging (which is what the dealer informed me was the problem at the first occurrence).

- Kingsland, TX, USA

My 2017 Subaru Outback will not start after sitting all night I-??ve had diagnostics ran on the battery and it shows 100% charge. After charging the battery it held until the next day it was drained again. It was snowing with winds 50 mph, and I had to jump my car to start it. The faun doesn-??t work when the battery is dead and that causes the theft alarm to go off once the battery is charged. Now my check surroundings before backing up sensor stays on well after shifting into Drive and beeps incessantly while driving, the back up camera also stays on while in drive. Now I have to drive 2 hours to a dealer and pay $130 in diagnostics. I feel this is the same situation thousands of Subaru owners are experiencing and why they have filed a class action law suit. Subaru should be liable for my expenses to repair this known systemic issue in a product they manufacture that is not safe, it it leaves you stranded on the side of the road in the cold. Thank you

- Hannibal, MO, USA

2 yo 2017 Subaru Outback was left untouched for 2 weeks. When trying to start, it had a dead battery. 2 years later, 2017 Subaru Outback was left untouched for 1 week. When trying to start, it had a dead battery. 2017 Subaru Outback was left untouched for 2 days. When trying to start, it had a dead battery with a 1 - and 8 month old battery. Basically, when this 2017 Subaru Outback hasn't been started every day, it will have a dead battery.

- Henderson , NV, USA

Despite a replacement and multiple visits from AAA, the battery in our 2017 Subaru Outback dies constantly and leaves us stranded. Mechanics insist the batteries (both the original and the replacement) are fine and there must be a greater issue with the car itself. We drive regularly, run the engine in the driveway otherwise, and still continue to wake up and find the car dead.

- Portland, OR, USA

Battery goes dead, known problem with unusual drain on battery due to electrical issue. If car sits unused for a few days, battery dies.

- Cornish, NH, USA

I have had the battery replaced 4 times in less than 6 years. There seems to be something wrong with the electrical systems ability to keep a battery charged, or something draining the battery constantly.

- Wesley Chapel, FL, USA

Battery dead and needing replaced within 2 months

- Mesa, AZ, USA