10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
14,597 miles

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« Read the previous 20 complaints

problem #214

Jun 112021

Outback

  • miles
The battery seems to die frequently. I am on the second battery after having purchased this car. I now carry a portable charger in the car just incase the car dies in transit. Just today, I ran a quick errand, got to my destination. Decided to repark my car and it would not start.

- Alameda, CA, USA

problem #213

May 292021

Outback

  • miles
Battery drains all the time when car is off OR in accessory mode: This vehicle was purchased new. The battery has died quickly multiple times throughout the life of the vehicle. My husband and I realize that we have had the car jumped many, many times for things that should have not caused the battery to drain. We also looked on this nhtsa site, realized this is a problem with other similar vehicles and a class action suit is pending. For the past year we have learned to not keep any electrical on when the car is not running. The last two times: within the last month. I was waiting to pick up my child from an event, I turned the car totally off but left the key in the ignition. This, I found out later, caused the battery to drain in 10 minutes and I was stuck. Two weeks ago, I went to the drive in. When pulling in, I remembered that the car battery dies but I needed the radio to hear the movie - thankfully the movie theater had a jumper as my battery died in less than 30 minutes. No one else at the movie had this problem. I had three kids with me and that is the point, the car was specifically purchased because Subaru advertises that they make reliable vehicles, but this car is not as does not hold a charge. There is no warning that the battery will die. My liftgate also once stopped working. We googled it and had to jump the car to reset the computer to make the liftgate work again. I went to the dealership on 6/9/21, and asked them to do a diagnostic on the battery and alternator during the annual inspection. They said everything is fine and that they researched the problem. They explained that this a known fault and there is nothing that can be done and Subaru has no current plans to fix. They also said cars with FOBs drain too with just the FOB being nearby (I have a normal key). So I called Subrau national customer service and they told me there is nothing they can do and that I need to go through the dealership.

- Orchard Park, NY, USA

problem #212

May 192019

Outback

  • miles
I am the original owner of a 2017 Subaru Outback Limited. There is an undiagnosed drain on the electrical system that causes the car not to start. The first time I replaced the battery, but two months later the car wouldn't start after being left in the garage over the weekend. I had to call AAA to jump the car. The Subaru dealership couldn't find any issues with the electrical system or the battery. A month later, I drove it to work and the car wouldn't start when I got in it to go home and had to be jumped to start. About three weeks later we made a six-hour road trip, parked the car at the hotel and not only would it not start in the morning, it was so dead that the back hatch wouldn't open so I could get the jumper cables out of the spare tire compartment. Fortunately a good samaritan in the parking lot had cables and jump started the car. If I park the car Friday night and don't drive it Saturday it won't start Sunday. I had to buy a battery charger for the garage so that I can jump it if it won't start. When I know I am not going to drive for more than a day, I now disconnect the battery cables so it will start when I drive it next. Ridiculous for a four year-old car with 63,000 miles.

- Warrenton, OR, USA

problem #211

Jun 012021

Outback

  • miles
I have had multiple issues over the years with the battery 2017 Subaru Outback keeping a charge and I have required a jump multiple times. My latest issue is over the last 3-4 months I have required a jump and while researching the issue, I came across Chimicles action lawsuit for the same problem I've been having. Please include my information in any database where information is being collected. Feel free to reach out to me if more information is needed.

- Phoenix, AZ, USA

problem #210

May 282021

Outback

  • miles
Vehicle-??s battery keeps draining unexpectedly. Vehicle takes multiple attempts to start in heat, battery has been replaced by Subaru certified dealer after inspection and is still occurring. Vehicle has only been in my possession for a month and a half. No warning lamps. There are MULTIPLE dates for this occurrence.

- Grovetown, GA, USA

problem #209

May 242021

Outback

  • miles
After the transmission is in park and the key is turned to turn-off the engine, the key will not advance to the "LOCKED" position and cannot be removed. Also, the steering wheel does not lock. This apparently can be remedied by repeatedly shifting from drive to park forcefully. Also, disconnecting the car battery seems to allow turning the key to "LOCKED."

- Cincinnati, OH, USA

problem #208

May 232021

Outback

  • miles
Battery losing power. Bought new battery in 5/2020, recharged in 1/2021 and again in 5/2021. AutoZone has stated it's a good battery, but is being drained by something. No lights have been or other known things left on after turned off car. The lights do not dim when driving either. I have read a lawsuit has been filed regarding it could be an electrical problem with the Subaru. I have been stranded 3 times with this problem.

- Zanesville, OH, USA

problem #207

Apr 052021

Outback

  • miles
Ignition key fails to be removed after placing car in park. Key is locked in the ignition column. Steering wheel lock is not the culprit. User must turn key to accessories and continually shift car from drive to park in order for computer to recognize the car is in park to release key.

- Waukesha , WI, USA

problem #206

Dec 092019

Outback

  • miles
- I have been stranded multiple times waiting on a jump because the battery has drained and died for no apparent reason. - OEM Battery on my 2017 vehicle was replaced under warranty at the end of 2019. At the end of 2020 (one year, and less than 10,000 miles later) I was stranded in a parking lot waiting on a jump after sitting in the car with the radio on for 45 minutes. I took the car to an auto parts store for testing and it "failed." - In May of 2021 I went to get in the car after 3 days of not driving it and the replacement OEM battery was completely dead. To the point that it wouldn't even unlock the car doors using the key fob.

- Nashville, TN, USA

problem #205

May 152021

Outback

  • miles
Battery completely drained. Replaced with new compatible battery that drained completely again in two days. Can jump start but otherwise no power to anything (locks, dash, etc). Nothing left on in car to drain battery.

- Portland, OR, USA

problem #204

May 192021

Outback

  • miles
subaru battery drain problem for my 2017 outback

- Saratoga Springs , NY, USA

problem #203

May 132021

Outback

  • miles
The battery keeps needing to be replaced. The battery dies in 1.5 years or less. This is not good. The dealer says they gave me a bad battery and the system looks fine, but this has happened twice now, Something is wrong with the system.

- Haddon Heights, NJ, USA

problem #202

May 152021

Outback

  • miles
Car on battery 3... Should not be Problem somewhere

- Stockton, CA, USA

problem #201

May 022021

Outback

  • miles
Car on battery number 3...should not be. Something wrong.

- Stockton, CA, USA

problem #200

May 172021

Outback

  • miles
The electrical system regularly drains the battery. I have replacement the factory battery TWICE with an aftermarket high end battery and the issue still occurs. Car will be completely dead.

- Santa Cruz , CA, USA

problem #199

Nov 102020

Outback

  • miles
Car will not hold a charge. Have seen dealer and called Subaru of America. Problem remains unresolved.

- Bettendorf, IA, USA

problem #198

Oct 222018

Outback

  • 34,378 miles
I have had to replace battery twice. Battery from factory had a bad cell and it wasn't quite 2 years old. Dealership replaced it in macon, ga. Less than a year I was at a service place for oil change. Car wouldn't start and had to replace battery. Dates: 10/22/18, 7/15/2019

- Mcdonough, GA, USA

problem #197

Mar 022021

Outback

  • 55,023 miles
Premature battery failure. Fourth battery replaced by dealership 3/21/21 since purchased new 9/15/2016

- Lexington, SC, USA

problem #196

Jul 042020

Outback

  • 35,000 miles
Vehicle suffers from unknown electrical problems that cause frequent battery drain, without something obvious like a dome light being left on. Despite battery replacement, dead batteries are a common problem leading to not being able to start the car in potentially unsafe areas (off hours, far away from assistance, etc). Seems like a new car shouldn't have to replace its battery this frequently.

- Redwood City, CA, USA

problem #195

May 102018

Outback

  • 3,000 miles
Battery has fully drained at least five times. Took it to dealer and they "found nothing". I have purchased a mobi power cell for jumping this Outback.

- Saint Paul, MN, USA

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