10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
16,596 miles

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« Read the previous 20 complaints

problem #65

Aug 252017

Outback

  • 6,000 miles
Windshields, particularly the eyesight equipped models, are extremely prone to cracking, arguably defective. 5 months after purchasing new, I got a rock chip while driving. When getting it repaired it spiderwebbed, requiring total replacement of the windshield. 2 weeks after replacement(at the price of $900), it got another rock chip while driving on the highway. A year later it got another rock chip while highway driving, and a crack has started to spread despite being repaired. Depending on how far it spreads, I'll be on the third windshield in less than 50K miles/3 years of ownership. My other high mileage cars(130K and 225K) are both still on original factory glass.

- Waterloo, IA, USA

problem #64

Mar 212020

Outback

  • 51,000 miles
My 2017 Subaru Outback has parasitic battery drain that kills the battery. The car won't start making the vehicle unreliable. This is a routine issue with Subaru and needs to be addressed.

- Denver, CO, USA

problem #63

Feb 082020

Outback

  • 9,700 miles
I purchased a brand new 2017 Subaru Outback, in Nov 2019, windshield crack by itself without any external influence during normal driving @ 9200 miles, got new one replaced on 12/5/19, then after 3 months driving less 500 miles, it cracked again. Made report to Subaru of America, they deny the defective of their windshield and refuse to be responsible for the replacement cost..

- Danville, CA, USA

problem #62

Mar 102020

Outback

  • 41,000 miles
Windshield large crack developed unexpectedly from very small chip while driving on highway. Windshield had been replaced when purchasing the car 4 months earlier.

- Columbia, MO, USA

problem #61

Mar 012020

Outback

  • 60,000 miles
Windshield cracked and spread at multiple points during moderate temperature fluctuation. Cracked continued to spread over the course of a week. The vehicle was parked at the time the cracks formed and was parked when they speak. Ambient temperature inside the vehicle was 75 degrees F while driving and approx 40-55 F outside.

- Everett, WA, USA

problem #60

Jan 272020

Outback

  • 30,000 miles
My "eyesight" does not function appropiately since my windshield cracked. Turns off and on randomly, crack does not go through the sensor.

- Loveland, CO, USA

problem #59

Dec 212019

Outback

  • 4,100 miles
Windshield cracked, over foot long

- Santa Ana, CA, USA

problem #58

Mar 112017

Outback

  • 44,900 miles
The front windshield cracked a few inches above the dash board, it was about 6" long, the next day it grew to 24". in motion on hiway 50 South lake Tahoe in a 40 mph zone

- South Lake Tahoe, CA, USA

problem #57

Jan 052020

Outback

  • 27,000 miles
While I was in my parked car I turned on my windshield defroster and my windshield wipers. When I did this - the windshield spontaneously cracked.I watched the crack spread across the windshield. The car was stationary at the time of the crack. This is a known issue with 2017 - 2019 Subaru Outback, forester and crosstrek models. Both the dealership (flow Subaru of winston-salem)and Subaru of America refuse to fix this known issue.

- Clemmons, NC, USA

problem #56

Feb 202020

Outback

  • 40,000 miles
Two episodes of spontaneous chipping/cracking. First chip happened in the lower right corner when parked in parking lot. This happened before the first 3 month check-up. We choose not to replace it as there was no evidence of spidering and it did not affect driver vision. Second crack happened today, while parked in a garage, at around 40K miles. This is a large crack that is arising from the medial bottom aspect of the windshield.

- Redwood City, CA, USA

problem #55

Feb 132020

Outback

  • 7 miles
Sunroof exploded while driving on freeway

- San Diego, CA, USA

problem #54

Feb 082020

Outback

  • 13,800 miles
I was waiting on my wife at the grocery store and the windshield started to crack a little at a time. First it was about 1/2 crack and not its about 10-11" crack right in front of the drivers seat

- Knoxville, TN, USA

problem #53

Feb 072020

Outback

  • 67,500 miles
Unable to get key out of ignition when vehicle is in park (in garage or anywhere else). Found issue on forums many times. Seems to be related to gear assembly. Messing with shifting, back into park, wiggling key eventually get it out. Sometimes it takes 5 minutes. Happens at least 40% of time.

- Greenwood, IN, USA

problem #52

Feb 012020

Outback

  • 0 miles
When going to park, I shift the car into park and turn off the engine but the key is stuck in the ignition. This has happened every time I've driven for the last three days. The only way to get it to come out is to turn it back on and trying shifting into park again, occasionally several times before it recognizes that it's in park and will release the key.

- Omaha, NE, USA

problem #51

Jan 022020

Outback

  • 34,000 miles
Cannot remove ignition key when done driving. Not always, but randomly.

- Apple Valley, MN, USA

problem #50

Apr 102019

Outback

  • 35,000 miles
The windshield on the car cracked. I don't think it was hit by anything. If it was, it must've been a very small object. I noticed it when I went out to the car one morning on my way to work. I had someone come out and repair it as best they could, so there is a mark at the bottom of the crack where they drilled to stop it from getting worse.

- Capistrano Beach, CA, USA

problem #49

Dec 142019

Outback

  • 54,000 miles
In February 2019, a crack appeared starting at the base of the windshield. Throughout the day it grew to go across the windshield. Subaru said I had to fix it there due to eyesight. In December 2018, the same thing happened. I noticed a small crack when I got into my car. Nothing hit it. Throughout the day the crack spread about two feet. This all happened in less than a year. I do not think a crack occurred from being hit by anything. I think it's a defective windshield. The vehicle was stationary both times that I saw the initial crack.

- Davis, CA, USA

problem #48

Oct 082019

Outback

  • 35,000 miles
Key gets stuck in the ignition. The car drives, turns off, and turns on like normal however, when the car is put into park, turned off, and the the key is attempted to be removed the key does not come out. It only comes out after sometimes an hour or more of putting the car into drive and then into park again. This happens every time I attempt to remove the key.

- Anchorage, AK, USA

problem #47

Nov 052019

Outback

  • 38,000 miles
Keys get locked into ignition when in park and ready to leave car and are impossible to remove.

- Dillon, CO, USA

problem #46

Feb 092019

Outback

  • 20,000 miles
Windshield cracked while car was parked inside garage. Crack was significant and appeared for no reason. Windshield was replaced on 2/13/19 and eyesight had to be recalibrated. It is our belief that this is consistent with the lawsuit re: 2017-19 Outback windshield cracks.

- Olympia, WA, USA

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