10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
16,903 miles

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« Read the previous 20 complaints

problem #2

Dec 052016

Outback

  • miles
Front driver and front passenger doors do not lock automatically and remain unlock when shift in drive when car is stationary and also when care in motion. No voice, light or any alerts that alert the driver to lock the doors manually every time you drive the car. This a safety issue as if you forget to lock the doors manually and by any chance snaps on the door handle, car door will open and fatalities can occur. Spoke with service advisor at my Subaru dealer and he stated that this issue is real and there is no way to program the vehicle to lock the front doors automatically when it is in drive or at certain speed. I am not aware of any other cars that have same issue, even older cars 10 plus years old cars has this safety feature as standard. This issue is not mentioned anywhere in the vehicle manual and sales persons do not talk about. In my opinion this is a safety issue and a key factor when choosing to buy Subaru Outback.

- Irvington, NY, USA

problem #1

Mar 092017

Outback

  • miles
I would really like to purchase a new Subaru Outback, but the forward jutting headrests ("head-restraining system") is way too uncomfortable. We are learning all newer vehicles seem to have these remarkably uncomfortable and posture damaging forward tilts due to your recommendations/requirements. Please re-think your current recommendations and design recommended headrests which are safe and do not sacrifice posture and comfort. Your current recommendations are certainly leading to worsening arthitic symptoms and pain for people such as me and may be contributing to the opioid epidemic.

- San Diego, CA, USA