10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,511 miles

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« Read the previous 20 complaints

problem #211

Mar 132022

Outback

  • miles
Windshield cracked for no good reason!

- San Jose, CA, USA

problem #210

Feb 272022

Outback

  • miles
My windshield has cracked twice already. Both times a fine line started at the bottom of the windshield during the cold weather in March 2020 and March 2022. The incident was dismissed by the local Subaru dealer in 2020 claiming the cracked was caused due to something hitting it. I took it to my insurance for repair. I hae not replaced the windshield foe the 2022 incident. I strongly believe that both incident have been caused due to manufacturing defect.

- Sterling , VA, USA

problem #209

Jan 082022

Outback

  • miles
Windshield has a long crack in it that begins under the passenger side windshield wiper. There are no signs of impact whatsoever. First noticed the crack in early January of 2022. Initially, it was a small crack, however, within hours it grew to the driver side. I noticed the initial crack when I was parking and the crack grew without me moving my vehicle or driving it.

- Denver, CO, USA

problem #208

Feb 192022

Outback

  • miles
This is the second windshield on my 2018 Subaru Outback that has cracked near the A-pillar without any evidence of being caused by an impact.

- Toms River, NJ, USA

problem #207

Dec 162021

Outback

  • miles
Windshield washer barely works, only one of the three nozzles will spray fluid. Pump sounds like it's working and fluid is full. For sure a safety issue in winter months.

- Zanesviile, OH, USA

problem #206

Feb 182021

Outback

  • miles
Windshield has cracked twice with no dings. The crack starts at the top and goes down and then horizontal. The car only has 18,500 miles on it. There is currently a class action law suit against Subaru on this subject. Subaru requires a special type of glass because of the cameras that look thru the windshield. It is very expensive to replace.

- Pasadena, TX, USA

problem #205

Jan 042022

Outback

  • miles
We have had 4 windshields on this vehicle and now the current one that was just replaced last October ( 3 months ago) just broke too. If we have this replaced it will be the 5th windshield in 4 years. It is unsafe because visibility is reduced. This is a common problem with Subarus, as evidenced by the many online discussions regarding the faulty windshields. Subaru did lose a lawsuit for 2015-2016 windshields but the newer models have not been included as yet.

- Canton, GA, USA

problem #204

Dec 302021

Outback

  • miles
The windshield has had 3 different pressure cracks (there's never been any evidence of a chip or impact) and the cracks have all appeared spontaneously. The cracks spread quickly and end up having to be replaced. The first crack was in May 2018, the second was in March 2020, and the 3rd (most recent) happened December 30, 2021.

- Starkville, MS, USA

problem #203

Dec 232021

Outback

  • miles
My husband and I were driving on the freeway at 10:05 am on 12/23/21. Suddenly we heard a slight noise that emanated from the windshield. I 13 1/2 inch crack appeared on the passenger side windshield. Upon closer inspection there is a minute ding mark near the bottom of the windshield that may have been caused by a very small pebble, causing the windshiedl to crack upon impact. The vehicle is available for inspection. Safety concerns are visibility of the road, other vehicles, and possible Eyesight system failure that is embedded in the windshield. I am reporting this prior to any inspection. I will now call the insurance and the manufacturer for repair. There was no warning system of any kind.

- Stockton , CA, USA

problem #202

May 132021

Outback

  • miles
Windshields crack for no reason. We are on the fourth windshield. One was a stone hit. So while weak, that is not the main issue. But we then had the windshield suddenly crack from no contact driving slowly through a cemetery. We replaced that windshield at Subaru then again the next day it cracked. Again, nothing hit it and the speed was slow. Not cemetery slow. But about 40 miles an hour. This is a real problem!

- Bozeman, MT, USA

problem #201

Sep 062021

Outback

  • miles
The windshield on my Subaru developed a crack across the length of windshield after a minor rock impact. A few weeks later a second crack developed randomly. The new crack crosses infront of the eyesight system. I am concerned the cracks interfere with the vehicles eye sight system. I believe the windshield is defective and creates safety hazard as the cracks blocks visibility and also affect the eyesight system. I contacted Subaru and the dealer advised the defect was not covered under my warranty and would cost more than $1000 to repair.

- Houston, TX, USA

problem #200

Sep 052021

Outback

  • miles
Windshield cracked when flicking my finger to kill a mosquito that for in the car. This was the replacement windshield which was installed only 6 months ago!

- Houston, TX, USA

problem #199

Aug 272021

Outback

  • miles
Our 2018 Subaru Outback windshield has now cracked for the third time in the exact same spot - the bottom left hand corner of the windshield: October 8, 2019, August 11, 2020 and again August 27, 2021. The first two times, a loud pop was heard and then the crack appeared on the bottom left side of the windshield. The third time, I didn't even know it cracked until I got home. No pop or any other noise was heard. The second time in 2020, I contacted Subaru Customer Service to report this issue, and I was told the cracked window was not a matter of warranty and I would need to have someone at a Subaru Dealership inspect the windshield before having it repaired. I am attaching pictures of the cracked windshields from each time the windshield has cracked (3 separate times).

- White Stone, VA, USA

problem #198

Aug 222021

Outback

  • miles
I was driving when suddenly the windshield cracked. It cracked in a Y shape. I took it to the Subaru dealer and was told that was due to a stone chip. When he is saying is a stone chip is where the the glass split into the y shape. They said that they will not cover under warranty.

- Millersburg, PA, USA

problem #197

Aug 052021

Outback

  • miles
Cracked windshield due to no impact. This is third windshield in 3 years. Known problem. Distracted visibility. Will take to dealer for repair.

- El Dorado Hills, CA, USA

problem #196

Jul 162019

Outback

  • miles
The vehicle was parked with no one driving at the time and the windshield developed a crack in the glass for no apparent reason "while parked". There was no road hazard or reason for the crack to occur and the vehicle was not even in motion, and I could not understand why it happened, until I began reading the incidents online about multiple other owners experiencing the same issue. I replaced the windshield almost immediately to avoid further cracking and issues with visibility and having to look past the crack. Cost $333.40 to replace.

- Bristow, VA, USA

problem #195

Jul 072021

Outback

  • miles
Stopped at a stoplight when a crack started in the bottom corner of the windshield and by the afternoon it had gone almost completely across the windshield.

- Ramona , CA, USA

problem #194

Jul 032021

Outback

  • miles
I was driving straight on a divided highway and heard a loud pop. I didn't see anything at first, but as I continued to drive, a crack appeared at the bottom, driver-side of the windshield. The crack continued to grow and has now extended more than halfway across the windshield, obstructing my vision while driving. I have not taken the vehicle to be inspected by a dealer or insurance agent yet since it was a holiday weekend.

- Kennewick, WA, USA

problem #193

Jul 042021

Outback

  • miles
On July 4, 2021, about 9:45am, near Greeley, CO, our windshield cracked for no apparent reason. The temperature was about 80 degrees on a clear day. The crack on the passenger side is about 18 inches long and goes the the edge of the windshield.

- Greeley, CO, USA

problem #192

Jun 152021

Outback

  • miles
2018 Subaru Outback parked in driveway. I went to get in car and windshield was cracked starting at the top of the driver's side for 10 inches. I could not continue to drive the car safely for fear that the integrity of the windshield was compromised. I called the insurance company and was told to take it to Safelite to replace the windshield and have the eyesight warning system recalibrated. This is the third time a windshield has been replaced on this car due to a crack. There were no warning lamps, messages or other symptoms prior to the windshield cracking!

- Chester, VA, USA

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