10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
10,781 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Subaru Outback:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #3

Nov 052017

Outback

  • 1,200 miles
On occasion, and while in motion, the head unit (navigation display, radio, etc), in our 2018 Outback limited w/ eyesight, will freeze up and no hard or soft buttons will reactivate the system. I must shut car down for a few minutes before a "reboot" takes place. I have seen numerous other complaints on subaruoutback.com.

- Fredericksburg, VA, USA

Add Complaint
problem #2

Nov 012017

Outback

  • 300 miles
After putting on hazard switch and leaving vehicle, I came back to vehicle and the keyless entry would not function. System did not seem to recognize my smartkey as the door handle sensor did not operate. I tried the buttons on the smartly fob and they too did not function. Also tried the mobile remote app and that too failed. I had to use the mechanical key to enter vehicle. Of course the security horn goes off, but strangely I was able to start vehicle so system was able to recognize my smartkey after entry. Problem seems to only occur after a specific time period. If I put on the hazards and come back in a couple minutes, system works normally. It seems to occur around the five to 10 minute time frame.

- Norwood, MA, USA

Add Complaint
problem #1

Oct 202017

Outback

  • 950 miles
The car is parked. The flashers are activated. The car is then locked from the outside with the key fob. After returning to the car a short time later (maybe 5 minutes or so) the key fob is totally unusable. Lock, unlock, rear hatch or panic do not work. Must then use the key in the door lock, to unlock the door. Then, of course, the alarm sounds until you can put the key into the ignition to silence the alarm. There appears to be a time out problem because the key fob can unlock the car with the hazard flashers on, right after locking the car but this problem only happens after the car has been left for a short time. I have given this problem to Subaru headquarters and they gave me a case number of 1-27586772057. In an emergency when the flashers are activated, if the car is locked and upon returning a short time later and the key fob won't unlock the car, there could be a dangerous situation, especially in a dangerous location or someone (especially an older person) might panic and not think clearly what to do next. I am able to repeat this problem at any time since it happened. I tried both key fobs with the same result.

- Ossining, NY, USA

Add Complaint