Sunroof drainage blocked causing water to enter dashboard and fuse box area causing electrical damage. Unable To drive vehicle.

- Columbia, SC, USA

The STARLINK multimedia touchscreen system screen started delaminating July-2022; April-2023 it developed a ghost glitch & changes all settings/info on its own - it doesn-??t recognize any true touch on the screen & after multiple hard resets (holding down sound/tuner/cd buttons all at once), it rarely ever actually resets the touchscreen; however, it may pause the glitching for 5-10mins.

- Richmond, VA, USA

My vehicle just dies and leaves me stranded after turning off the car and leaving it overnight. This has happened many times, and I worry everytime I go camping or to some remote place where I may not have cell signal to get a tow truck to jump me. If I don't carry water and food, medicine, at all times, I fear what will happen to me if I am stranded and cannot get help on time. My car is 5 years old, I am on my 3rd battery. In every case, the battery should have been very well charged because it happens after highway driving for several hours. Suburu and the dealers try to deny that anything is wrong; but one of the rescue mechanics told me that the alternator seems to overcharge. Yes, I took the vehicle in for all inspection while it was under warranty. I reported these events to no avail. NO WARNING LIGHTS COME ON. I need to be able to get this fixed. How do I do that?

- Laredo, TX, USA

Vehical infotainment system constantly beeps and changes formats, including randomly dialing phone numbers while driving. turning volume down does not control the distraction and system cannot be turned off. beeping is so load, it can be heard from 20 feet away from the car (outside of vehicle). the distraction is a safety problem for the driver. problem is in effect over 6 monthes and unit cannot be replaced due to product unavailability.

- Glen Cove, NY, USA

The touchscreen on the Starlink head unit is delaminated and there is a -??ghost touch-?? whenever the screen is on. You can visibly see bubbles under the screen. While I was driving my kids to daycare the other day, the navigation system activated and said that -??you cannot change the volume at this time-?? repeatedly for no reason. It also changes driving directions mid-trip. It-??s very distracting while driving and makes the car information system and radio unusable. My dealer said that this is a known problem and that they would fix it; however, the part is back for months. They said they could not turn the screen off without disabling other safety features such as the back-up camera.

- San Jose, CA, USA

In the past 6 months, the electrical system of my 2018 Outback has completely shut down on at least 4 occasions. I required several jump starts with the car parked in the garage, no doors left open, and no lights left on. I took it to the dealership where I was basically accused of lying because I -??must have left something on-??. I tried to assure the staff that I did not. They gave me a new battery and 4 weeks later I walked out to a dead car again today. I started searching online and found that Subaru is well aware that this problem has been a frequent occurrence with Outbacks dated 2016-2020, and there is a class action lawsuit against the company because they have failed to issue a recall. After my husband figured out that something must be pulling on the battery, we turned off all the safety features of the car. Within 7 days of turning them back on, the battery was dead. I specifically bought this car for safety reasons. What good is it if I can-??t use the safety features?

- Lakeland, FL, USA

Battery died prematurely and failed to hold a charge had to be replaced 4 DEC 22, for $194.63 from Advance Auto parts, Battery had failed to hold a charge in the past and Subaru roadside assistance had to be called on a previous occasion to issue a jump start.

- Charlotte, NC, USA

My 2018 Subaru Outback battery is draining practically every day now. There must be something in the car that drains the battery constantly so in the morning I am unable to start. I needed to jump start the battery on multiple occasions now.

- Ringwood , NJ, USA

Battery drainage Have had to have vehicle jumped twice now. Battery totally dead when I tried to start car and return home after appointments. Afraid this may happen while driving which happened to a friend of mine! Very dangerous situation!!

- North Port , FL, USA

There is a known issue with certain Subarus where it is phantom draining the battery. I replaced battery in 2021 with AutoZone after being stranded. It too doed in June of 2022. I replaced it again. In Dec 2022 it started to die and found out about the class action lawsuit. I went to Subaru and they said since I already replaced the OEM battery, they couldnt help me. This should be a recall. I called Subaru of America who told me they couldnt help me and there is no fix as of today for the draining of the battery. They know about the issue. Why isnt there a recall?

- Apex, NC, USA

In early September 2022, my friend, who owned a 2019 Subaru Outback, needed a AAA tow because the battery died. He told me that battery failure is a common problem with Subaru 2016 - 2020 Outbacks. I researched that assertion and found it well documented. Because my Outback was 4 years old and my family was planning a trip, I decided to replace the battery at my mechanic's shop (Sept. 14, 2022). On the night of December 29, 2022, upon exiting a restaurant with my wife, my car would not start. A patron of the restaurant came to my aid, and we jump started my car. My car ran for 30 minutes but would not start the next morning (December 30, 2022). I then jump started my car using my wife's car battery, and let the car run for an hour. It would not start immediately after shutting it off. My wife called Subaru, and the representative she spoke with gave her a case number to use at the Subaru dealership. The dealership gave me a January 2, 2023 appointment, and after jumping my car again, I brought it to the dealer. Later that day, by telephone, I was informed: 1- there is no fix for the problem in the 2018 Outback; 2- I was not due any compensation for the 3 month old dead battery because I did not purchase it at Subaru, and 3- that battery was barely holding a charge after a few hours on Subaru's charger. I was advised to go back to my mechanic to see if the battery is under warranty. It is, but that is not the issue. Whatever is causing the battery drain in the Outback will drain the next battery. I was lucky this time-- I was not stranded. But who knows the next time" Who knows how many people are paying for new batteries only to have them ruined by the Subaru electric system malfunction? Who knows what kind of dangerous predicaments this malfunction might cause" Subaru is aware of this widespread problem, yet they are unwilling to publicly recognize it and issue a recall. There is something unscrupulous about this situation.

- Saint James, NY, USA

The infotainment system freezes randomly causing screen to freeze including while backing up. This causes it to appear as though the back up camera is working when in reality it is not. Serious safety concern if cross traffic or children are not seen.

- Thornton, CO, USA

Battery keeps draining. I replaced the original battery 6 months ago and it just drained again

- Columbus, OH, USA

Premature battery drainage. This problem is well documented in existing class action lawsuits. My original battery was replaced under warranty on 9/10/19, Invoice #19682 from Van Bortel Subaru of Rochester NY. 17264 miles on odometer. MY wife and I were recently stranded with this replacement battery failing with less than 10k miles on it. There was no pre-warning of the problem. According to the internet, battery drainage is a problem with 2017-2019 Outbacks and Ascents.

- Rochester, NY, USA

After purchasing my 2018 Subaru Outback, I experienced 2 instances where my battery died in the first 2 yrs of ownership. After the second instance, where it had died while I was eating at a restaurant, I contacted the dealership right away. They replaced the battery with a new manufacturer battery saying the previous battery failed the testing. I paid $176 for a new one. This was in March 2021. While preparing to return from my summer home in the mtns to my permanent home on the coast, I spent at least an hour packing my car and trying to keep the door and hatch openings at a minimum. Well, my car battery was dead while trying to start my car for my trip home. I had previously purchased a portable battery pack at the cost of $100 with me, and was able to get it started. One should not have to go such lengths when traveling as doors and the hatch are almost always being used. My car is going in for service at the dealership for this particular issue, but they are only going to replace the battery of which I have been informed. My car has 35,000+ miles and is only 4 yrs old. I traded in my previous car because it had over 100,000 miles on it. But I never had these kinds of issues with it. Now I am hesitant to travel anywhere unless I have that battery pack as it is deemed not reliable! This is ridiculous!!

- Southport, NC, USA

Battery draining issue. Jump starts required

- Louisville , KY, USA

I bought a 2018 Subaru outback in January of 2022 from a Subaru dealership. Approximately 3 months after purchase the car battery died suddenly with no prior warning, so I jumped it, it started fine and I drove it to work. When I took my lunch break 3 hours later, my car was dead again. I jumped it, it stated fine and I drove home. same thing happened when I tried to go back into work, and when I tried to leave work for the day. During my lunch break on the way into work the dash light and display screen shut off completely while I was driving this happened a second time when i left work on the way to an auto shop. At the auto shop they ran diagnostic on the battery and declared it dead, unable to hold a charge any longer. I then payed 250$ bought a brand new battery and got that installed. Here I am 6 months later and I am having the same issues with the battery. This is a safety issue what am I to do if the battery dies while I'm driving and leaves me stranded in the winter.

- Omaha, NE, USA

Entertainment Unit Defects Car Battery Fast Drainage

- Garnet Valley, PA, USA

The battery has drained twice in the time that I have owned this vehicle. Once I was able to recharge the battery by jumpstarting and letting it run. The second time it required a battery replacement. This was approximately 12 months after the first incident. The electrical system also has unpredictable quirks related to the window functions and lighting. I am uncertain to other resulting irregularities that may be occurring under the hood. Currently, my car is being serviced for a radiator fan and motor replacement for the cooling system. The estimate for repair is $1747 + tax. This is potentially related to the electrical quirks related to the battery irregularities.

- Fair Oaks Ranch, TX, USA

Battery failed and had to be replaced Wheel Bearing replacement

- Myrtle Beach, SC, USA