10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
11,229 miles

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« Read the previous 20 complaints

problem #171

Nov 142021

Outback

  • miles
I experienced premature draining of my car battery. I purchased the car in March 2021. It had approximately 19K miles and was in excellent/showroom condition. This is my first car with GPS and other advanced driving assistance safety features and collision avoidance systems. I'm still trying to understand all of these but some seem to have a mind of their own. I discovered the car's battery dead on the morning of 11/14/21. There was no warning that there might be a low battery problem and the car worked fine the previous day. I researched on-line about why this would suddenly happen and came across the Class-Action Lawsuit filed in April 2020 regarding these problems with Subaru Outback and Ascend models. I will also be contacting the legal team involved with the lawsuit, McKenzie Lake Lawyers, to verify if I need to take any steps prior to having my car fixed. Because Subaru of America and its dealerships deny there is a fundamental problem with premature battery draining, there is no verifiable source on how to repair the car, outside of simply replacing the battery, or how to reset the associated memory features. I have no idea of what electronic and safety features will or will not be operating properly once I replace the battery. I'm also very hesitant to take the car on a long trip over the Thanksgiving Day week.

- Woodbridge, Virginia, Usa, VA, USA

problem #170

Nov 112021

Outback

  • miles
i own a 2018 Subaru Outback 3.6R Limited. In the last 18 months the battery has died three times while the car is parked. On the second occasion the battery condition was poor and I had to replace it. The third time occurred yesterday. Each time I have had to call for roadside assistance and wait, unable to start/use the car unti the help arrived. I have never had a similar problem with any previous car I have owned.

- Riversde, CA, USA

problem #169

Nov 012021

Outback

  • miles
My new replaced battery just died again. The first one lasted 27 months and after Subaru replaced a new one, it died after 15 months. I did report on the first one too.

- Costa Mesa, CA, USA

problem #168

Oct 032021

Outback

  • miles
Battery died for no apparent reason. This left me stranded after dark in Baltimore City. I was able to get a jump start to get home but the car would not start even after the battery was placed on a charger. There are numerous internet news items describing similar stories. I contacted the dealer who refused to assist and therefore replaced the battery myself. There was no warning that this would happen.

- Shephersdtown, WV, USA

problem #167

Apr 122021

Outback

  • miles
Battery intermittently goes dead without warning. When the car is off at times one can hear what sounds like an electric motor running. One time the tail gate was found up and the battery was dead. No one can remember leaving the gate up.

- Wallingford , CT, USA

problem #166

Sep 182021

Outback

  • miles
Battery intermittently drains and goes completely dead. At times I have heard what sounds to be an electric motor running at night when the car is off in the garage without the key in the ignition. The dealer has changed the battery but that did not fix the problem.

- Wallingford , CT, USA

problem #165

Sep 072021

Outback

  • miles
On multiple occasions, , the battery has gone completely dead after the car was parked for as little as three weeks in a heated garage. Subaru replaced the original battery with one having a larger capacity but even that went dead after not being driven for three weeks. In addition, after the battery is recharged, the front passenger window cannot be rolled down using the driver side window control (the passenger window must be rolled down using the passenger side control before the driver side control will work). Subaru is aware of the battery drain problem because the dealership recommended the purchase of an auxiliary battery to carry in the car in case of a dead battery.

- Harrison, ID, USA

problem #164

Aug 292021

Outback

  • miles
Rear view camera freezes up. When in Reverse it stays frozen. Rendering the rear safety camera inoperative. Definitely a safety issue. Has been to dealer multiple times to repair this problem. And it still is happening.

- Oregon City, OR, USA

problem #163

Feb 202021

Outback

  • miles
The Battery dies within a year of being installed, this has left me stranded waiting for help on multiple occasions as well as made me late for work. I have had the battery replaced 2 times within 3 years of ownership.

- Corona, CA, USA

problem #162

May 302020

Outback

  • miles
Repeated battery failures. Two battery replacements and battery still is not holding a charge. First battery replacement at 17,120 miles - 5/30/2020 Second battery replacement on 21,300 miles - 2/20/2021 Latest, battery died on 8/22/2021 with about 24,000 miles. Had to be jumped.

- Hillsborough, NJ, USA

problem #161

Jun 102021

Outback

  • miles
ON 2 OCCASIONS MY BATTERY WENT DEAD FOR NO APPARENT REASON. I brought it in to the dealership. The dealership suggested that i leave it for a complete diagnostic evaluation. they came back saying nothing was wrong. someone sent me an article about a man who is suing Subaru for the exact problem i had.

- Chicago, IL, USA

problem #160

Apr 102020

Outback

  • miles
After filling the vehicle with gas, the vehicle was able to start but with only enough power to drive at 15-20 miles per hour. I drove directly to the Subaru dealer (at 15 miles per hour) where they diagnosed a "bad cell" in the battery. They sold me and installed a replacement battery which resolved the problem. The vehicle was 2 years old with 42,581 miles on it at the time. There were no warnings prior to this incident and the vehicle and faulty battery were not inspected by anyone other than the mechanics at the dealership.

- Fresno, CA, USA

problem #159

Aug 012021

Outback

  • miles
Sunday, August 1, 2021, at 9:05am, I backed out of my garage and when I attempted to turn my car, the steering locked, the car was drifting backwards and I had no brakes. As a result the car kept drifting backwards, off the driveway into the woods, hitting a tree. Once stopped, I was able to start the car and drive it out of the woods. The entire driver-??s side was sideswiped and mirror torn off. I was not injured, but could have been. I called insurance that day. On Monday, we contacted the Subaru dealership. The local police were notified and documented the report. The insurance adjuster determined the car unsafe to drive and it was towed to the dealership August 4, 2021. There was no warning or indicated problem prior to the incident.

- Mohnton , PA, USA

problem #158

Aug 052021

Outback

  • miles
Battery drained and died for no reason within 2 weeks of purchase.

- Westford, MA, USA

problem #157

Aug 022021

Outback

  • miles
Battery is not keeping charge, unable to start vehicle even after daily driving. With an infant, we need something more reliable, being stranded is not an option. Vehicle has not been inspected, upon further review this is a constant problem with lawsuits requesting for a resolution against Subaru. Battery indicator light would turn on and lights would flash when able.

- Chicago, IL, USA

problem #156

Jul 272021

Outback

  • miles
Battery randomly discharges to zero voltage. Passenger window randomly cannot be operated from drivers side. Sometime it can, sometimes not.

- Hamilton, MT, USA

problem #155

Jul 162021

Outback

  • miles
Battery corroded excessively so much so that when it was able to be removed the connector for the battery broke. Battery was replaced and the passenger window can't be operated from driver side, one touch driver window no longer works either.

- Feeding Hills, MA, USA

problem #154

Jul 092021

Outback

  • miles
OEM battery failed at ~17,800 miles.

- Vestal, NY, USA

problem #153

Jul 132021

Outback

  • miles
To: Subaru Motors Consumer Reports NHtSA I, Richard McNitt, am the very unhappy owner of a 2018 Subaru Outback (4 cylinder -??Touring-?? model with 33,900 miles), VIN 4S4 BSATCT J3362742. Primarily on the basis of -??glowing-?? Consumer Reports Reviews I chose this model-??.sad to say this was an unfortunate choice. I list some of the troubles endured: -?? Shortly after delivery the -??radio-GPS-?? failed, replacement was in short supply(!), Did without several weeks and the re-installation had a glitch. -??We were informed that the radio would always -??come on-?? when the car was started, My wife finds this very annoying, -??We find the road noise to be excessive, especially at around 25 mph, -??We were left sitting twice with a -??dead-?? battery, once at the end of a two hour trip when the radio was on after for less than 15 minutes. -??-??But the worst situation was this-??..My daughter, granddaughter, and I were 500 miles into a 600 hundred mile trip to a North Carolina Beach when we exited the Interstate at Laurenburg NC at about 3PM on a very hot day. At the first intersection stop sign when the accelerator was pushed at first nothing happened-??that is the car did not accelerate, then abruptly the car lurched forward. Alarmed we drove it around a large parking parking lot, stopping, then trying to start again..we found the hesitating, then lurching forward to continue, so we changed drivers with the same result. As it was now late on a Saturday afternoon in this small town with no local garages open, we had the car -??Roll-Backed-?? to the nearest Subaru Dealer in Fayetteville, NC and as there were no local car rentals available, we had a family member drive 108 miles (each way) to get us and take us to the beach. The Fayetteville Subaru Dealer called on Monday morning and said -??they could find nothing wrong-??, and to pick up the car (another 100+ miles each way). Needless to say, I was very nervous the whole way home from the beach..but the trip was without incident.

- State College, PA, USA

problem #152

Jun 182021

Outback

  • miles
The battery completely dies after at-least 3 days of not driving the vehicle. Within a few weeks of driving the car off the lot in 2017 (new from the dealership), the car would not start after not being driven over the weekend. I had the car jump started. It happened again the next week after a long weekend of not driving the vehicle. I had it jump started the drove it to the dealership. I was told there was nothing wrong with the vehicle or the batter. It happened again the next weekend and I had to get it jump started again. Since then I have not left the car un-driven for more than a couple of days. On June 18, I took the car for an oil change and was told i needed a new battery. I replaced the car battery that same day. Hooked everything up and the car started just fine. I check all interior lights and headlights to make sure they were all off. The next day, I go to start the car and my battery is completely drained. There is an issue with the car where it is draining the battery. I don't know if replacing the battery caused some kind of software reset, but now i'm having issues with a full brand new battery being drained overnight.

- Pearland, TX, USA

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