10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,872 miles

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« Read the previous 20 complaints

problem #1

Mar 272018

Outback

  • miles
I was driving my child to school on a rainy morning in traffic,20-30mph on a straight road. The car stalled and then the engine shut off. (I am lucky I did not get rear ended; otherwise I would be in the hospital getting my child checked out.) rolled over to the side of the road; as close as I could get.. shifted into park and restarted the car. Started right up. I had a quarter tank of gas and drove three miles after that and still have enough to get to a gas station; so it is not a fuel supply issue. This is not safe!!! this is not acceptable!!!! this is a new car purchased three months ago!!! called the dealer's service rep and asked if this could be part of the issue I am having with fuel economy. I am averaging 16.1 mpg. My 2007 Mercury millan premier AWD averaged around 22.8mpg: 10 years older and larger engine (3.0 vs 2.5). I also let him know that at low speeds the car is fighting as if in the wrong gear and low torque. Also there is not a smooth coast, it is almost as if the car is braking by being in the wrong gear. I have had a Toyota, Dodge, Ford, Mercury, Honda, and Hyundai in the family and never had problems like this. This is not safe!!! this is not acceptable!!!! this is a new car purchased three months ago!!! I also asked him if this has something to do with the head unit which is riddled with problems. How did Subaru let a car like this off the line? I now fear using this car. I do not want to be in a fatal accident and I do not want to introduce fatal risks to my family. I am told that if the problem can not be reproduced at the dealer, there is nothing they can do. Translation: Can't find the problem, can't fix the problem, I am stuck with a death trap.

- Chicago, IL, USA