10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,732 miles

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« Read the previous 20 complaints

problem #2

Sep 062017

Outback

  • 1,400 miles
Subaru Outbacks have defective dte (distance to empty) computer code that will run you out of gas with readings like "30 miles to empty" or "40 miles to empty" I feel this is a safety issue as the general expectation is every car out there gets you to 0 and has a reserve. I ran out of gas in motion on a city street 2 miles from a gas station with "30 miles to empty" displayed. Sat on side of road at 1am for 40 minutes waiting for gas. Imagine if this happened to someone in a tunnel, in the left lane on a busy 5 lane highway, etc. This has been complained about on a popular Outback message board www.subaruoutback.org/forums/138-gen-5-2015-present/482441-running-empty-2-5-just-facts.html www.subaruoutback.org/forums/138-gen-5-2015-present/412218-I-ran-out-gas-gauge-has-no-mercy.html#post4724098 www.subaruoutback.org/forums/138-gen-5-2015-present/442537-Outback-ran-me-out-gas.html. <--- this one is me www.subaruoutback.org/forums/138-gen-5-2015-present/427057-using-miles-till-empty.html www.subaruoutback.org/forums/138-gen-5-2015-present/461266-ran-out-fuel-20-miles-left.html www.subaruoutback.org/forums/138-gen-5-2015-present/364505-miles-left-fuel-gauge.html#post4173305

- Swannanoa, NC, USA

problem #1

Mar 272018

Outback

  • miles
I was driving my child to school on a rainy morning in traffic,20-30mph on a straight road. The car stalled and then the engine shut off. (I am lucky I did not get rear ended; otherwise I would be in the hospital getting my child checked out.) rolled over to the side of the road; as close as I could get.. shifted into park and restarted the car. Started right up. I had a quarter tank of gas and drove three miles after that and still have enough to get to a gas station; so it is not a fuel supply issue. This is not safe!!! this is not acceptable!!!! this is a new car purchased three months ago!!! called the dealer's service rep and asked if this could be part of the issue I am having with fuel economy. I am averaging 16.1 mpg. My 2007 Mercury millan premier AWD averaged around 22.8mpg: 10 years older and larger engine (3.0 vs 2.5). I also let him know that at low speeds the car is fighting as if in the wrong gear and low torque. Also there is not a smooth coast, it is almost as if the car is braking by being in the wrong gear. I have had a Toyota, Dodge, Ford, Mercury, Honda, and Hyundai in the family and never had problems like this. This is not safe!!! this is not acceptable!!!! this is a new car purchased three months ago!!! I also asked him if this has something to do with the head unit which is riddled with problems. How did Subaru let a car like this off the line? I now fear using this car. I do not want to be in a fatal accident and I do not want to introduce fatal risks to my family. I am told that if the problem can not be reproduced at the dealer, there is nothing they can do. Translation: Can't find the problem, can't fix the problem, I am stuck with a death trap.

- Chicago, IL, USA