7.4
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,150 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I got a new 2019 Outback in December. I have barely driven it. I finally took my family out and my passenger window cracked in two places while we were parked.
- Royal Oak, MI, USA
Windshield spontaneously cracked at the base of the windshield, under the wiper blade while driving on the highway. I was not following any vehicles so a rock chip could not be the cause. This is poor windshield quality and design by Subaru.
- Lawrence, KS, USA
The car was not used over the weekend except for a 5 mile trip to church where it did not encounter any rocks, hits, etc. Drove home and the car windshield was find. The next morning when I got into the car, after I used my remote to start and warm up my Outback, there was about an 8-10 inch crack in the windshield that originated from beyond the windshield wiper on the passenger side of the car. The crack grew worse to about 12 inches. Called Subaru dealer who directed me to their windshield service agent. Took time off from work and they installed oem glass (insurance covers this) and calibrated the windshield. After driving home, the car made wind tunnel noises, windshield fluid system did not work, navigation did not work so I brought the car to the dealer (took more time off from work). They found a leak in the windshield, repaired the fluid unit and ignored the navigation issue. They sent me back to their agent. They took out the windshield repositioned it and sent me on my way. Today I found puddles of water on the floor of my car (leak), navigation does not work and wind tunnel noise is still there. This windshield is supposed to protect the driver and passenger as extra support for the roof, prevention of objects flying at you and allow for the eyesight system to do its job. This car is one month old and the crack in the windshield experience sounds eerily similar to others' complaints. When you pay the money for a top safety pick, you want the safety and I do not have it.
- Rochester, MA, USA
Navigation system failure! I have 3200 miles on my 2019 Outback and since day 1 have had problems using the nav system. The system freezes up completely causing everything not work radio back up camera etc. Systems stays on at night draining battery. It sporadically works and works less and less every day had a dead battery already on a 2019 vehicle.
- South Weymouth, MA, USA

- Aurora, IL, USA