7.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,239 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #161

Aug 102020

Outback

  • 27,000 miles
Constant smell when using windshield wipers (front) and washing fluid. Have brought it to the dealer several times they assure me it is normal. I have never had a car with this issue. I believe there is a leak somewhere that is causing this issue and it may be a design flaw.

- Albany, NY, USA

problem #160

Aug 072020

Outback

  • 13,000 miles
The windshield randomly cracked after spraying the windshield washer fluid on it. The crack continued to grow bigger throughout a couple days and reached a length over 1 foot by the second day. The vehicle was stationary when it was sprayed with the windshield wiper fluid.

- Aurora, CO, USA

problem #159

Mar 022020

Outback

  • 8,000 miles
2 cracks in the front windsheild appeared on both sides of the rear view mirror. Did not notice any chips before the cracks started. The car only has 10000 miles on it and there are 2 separate cracks. The car was parked in the garage when the cracks appeared.

- Mandan, ND, USA

problem #158

Aug 032020

Outback

  • 8,400 miles
While heading home from a trip driving down highway 69 in Michigan our windshield decided to start cracking. We did not hear any impact with the exception of the occasional bug. Of course taking it to the dealership the immediate response was.a rock or foreign object had impacted the windshield. Wrong. I have always feared when getting hit by a rock the windshield would crack. My wife actually witnessed the cracking process thinking at first it was rain again hitting the windshield. Within 200 miles the crack escalated from a couple inch crack to almost a 2 foot crack starting to make a U-shape around the eye-sight camera system. I would hate to think a bug's impact would cause such damage.

- Newburgh, IN, USA

problem #157

Jul 012020

Outback

  • 5,000 miles
Brand new 2019 Subaru Outback windshield major cracking damage from small stone impact or just a bump in the road while driving? unreasonable and not right at all.

- Puyallup, WA, USA

problem #156

Jul 242020

Outback

  • 11,000 miles
I was driving on a side street with no cars around and my windshield spontaneously cracked right near the passenger side wiper (bottom of the windshield) and it grew into 3 long cracks that are over a foot long. I honestly do not believe a pebble hit my windshield because no cars were around me. In reading online it seems like many owners of Subaru Outbacks have hit the exact same issue with their windshield cracking in the exact same spot.

- Armonk, NY, USA

problem #155

Jul 132020

Outback 4-cyl

  • 10,104 miles
Spontaneous cracks appeared on my 2019 Subaru Outback with 10104 miles. No impacts have occurred to vehicle or windshield. Vehicle was parked when cracks discovered. Vehicle is parked outside in the driveway and has been driven very low miles since the covid-19 outbreak. The first crack runs horizontal and positioned about half way up windshield and a little left of center (towards driver's side). The second crack is a crescent shaped crack approximately 4 inches below the horizontal crack.

- Omaha, NE, USA

problem #154

Feb 112019

Outback 6-cyl

  • 5,361 miles
Unexplained cracked windshield.

- Fresno, CA, USA

problem #153

Feb 172020

Outback 4-cyl

  • 8,405 miles
My wife and I driving home eastbound highway 50 and noticed small crack in windshield glass under windshield wiper. Never heard or saw anything hit windshield and there were no other vehicles in front or behind us. I have owned many vehicles and the windshield usually will get a small ding when hit hard by rock or pebble but will not crack. This crack started at bottom on windshield underneath the wiper.

- Pollock Pines, CA, USA

problem #152

Jun 182019

Outback

  • 5,000 miles
I was driving at low speed and my windshield cracked due to unknown reasons. This happened second time on my car within 12 months.

- River Grove, IL, USA

problem #151

Jun 102020

Outback 4-cyl

  • 10,000 miles
I purchased a new 2019 Subaru Outback in August 2019. A large crack developed in the windshield in June 2020. I replaced the windshield. 10 days later another large crack developed across the windshield. This was replaced on 7/2/2020. I have spent about $1000 so far on windshield replacements for a car that is under one year old.

- Leavenworth, WA, USA

problem #150

Jun 292020

Outback 4-cyl

  • 39,000 miles
In Sept of 2019 I was driving, heard a popping noise and then when I stopped the car a few hours later saw a 12 plus inch crack from the side of the windshield. By the next morning it was well over 24 plus inches. Dealer said something must of hit it. I chalked it up to bad luck and paid the nearly $1,000 to replace and recalibrate it. This past Monday my son was driving the car, no damage in the windshield when he left. He heard a slight pop and when he returned home a few hours later almost 30 plus inches of cracking. It began at the base of the windshield on the passenger side. Both times this happened was on a highway with no other cars nearby. The dealer has examined the glass and tells me there is an impact they found by running a pen down the crack. The supposed impact is no larger than the tip of a pen. Something is wrong with this glass. I don't believe there was an impact, but even if there was, should the windshield crack beyond repair immediately. This cannot be safe. I have called national customer service and opened a case.

- Mooresville, NC, USA

problem #149

Jul 012020

Outback 4-cyl

  • 18,000 miles
Windshield cracked for no reason. No chip or damage. Hampers eyesight safety system. Not being covered by Subaru despite multiple other complaints listed on NHTSA and lawsuits in news.

- Columbia, MO, USA

problem #148

Jun 302020

Outback 4-cyl

  • 21,000 miles
While the vehicle was parked, heard a pop and witnessed a crack start and progress both vertically and horizontally staring at the bottom center of the windshield and has continued to extend several hours later.

- Milton, WI, USA

problem #147

Jul 222019

Outback 4-cyl

  • 500 miles
Subaru windshield easily cracks. Within a few weeks of purchasing the vehicle, a crack formed beginning at the top of the windshield near the rearview mirror and spread down. Since replacing the windshield with an oem part, 3 more large cracks have formed. While some have begun from a small rock chip, they originate from the edge of the glass and spread inward. The glass appears weak as even the smallest chip will cause a large crack. The car is not driven any differently from current and previous vehicles owned yet the amount of chips and cracks we have experienced in the windshield in the less than one year of owning the vehicle exceeds the amount of chips and cracks we've had in the lifetime of our other vehicles.

- Sacramento, CA, USA

problem #146

Oct 032018

Outback 4-cyl

  • 100 miles
Received two chips in the windshield - one in the first two days of owning the car and another one two weeks after. Both chips occurred at moderate speeds - one on a freeway entrance ramp and the other on a freeway exit ramp. The chips seemed to have been caused quite easily with minimal impact. There have been no further chips since nor have the existing chips been repaired or cracked yet.

- Duluth, MN, USA

problem #145

Feb 242020

Outback

  • 16,000 miles
For the second time in less than a year the windshield cracked and ran across the windshield. Unknown what caused the crack as we didn't notice road debris hitting the windshield. The 1st time the windshield cracked top passenger side and the car was moving along the hwy and we noticed a run from the top of the windshield that ran across the passenger side. Car had 4000 miles. Windshield was replaced. The second time, the car was stationary when we noticed a crack at the top middle of the windshield that started to run across the drivers side. The car is garage kept. An aside we had a Subaru tribeca 2007 for 12 years and +200K miles with only 1 crack windshield that never ran.

- Cumming, GA, USA

problem #144

Jan 082020

Outback 4-cyl

  • 24,500 miles
We have had our 4th windshield break on our 2019 Subaru Outback. We believe these to be spontaneous cracks, not the result of a chip or other impact. The most recent happened while car was parked (not a hot day) out in the open.

- Blairsden, CA, USA

problem #143

Jun 022020

Outback 4-cyl

  • 40,000 miles
Windshield on our 2019 Subaru Outback cracked for no apparent reason.

- Omaha, NE, USA

problem #142

Jun 012020

Outback

  • 20,000 miles
I came home from work, went through the car wash, and the next morning I had a crack on the driver's side of the windshield. Nothing made contact with the windshield either on the drive, or at the car wash.

- Vancouver, WA, USA

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