10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,145 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My vehicle has under 3000 miles and has had a frequent problem with the battery dying. The battery has already been replaced twice; once with an interstate battery from costco and once with an Odyssey battery from batterymart.com. I continue to have problems witht he battery dying. The vehicle has been brought into the dealership for inspection and nothing could be found wrong.
- Coeur D'alene, ID, USA
Battery needed to be replaced at 17,600 miles. Would not hold charge after multiple attempts to jump start. Towed to dealer and was told 'they see this sometimes.. must be due to vehicles sitting around prior to being sold'.
- Jacksonville, FL, USA
A vehicle slow starting. Wound not start at times. Battery failed testing. Replaced at dealer.
- Renfrew, PA, USA
Brand new 2019 Subaru Outback experiences repeated parasitic battery drain leaving my stranded while traveling. Subaru roadside assistance states that there is most likely an electrical issue with the rear hatch but Subaru refuses to acknowledge the issue. I have been stranded 5 times including once in a remote part of Canada.
- Sammamish, WA, USA
Problem: Keyless pushbutton start. Would not start car on vacation. Vehicle manual very confusing. After several nerve racking minutes (1/2 to 45 minutes of trying). No other way known to start car. This was not a battery issue! vehicle was stationary after fueling up at gas station.
- Bel Air, MD, USA
Bought new 11/2019.battery will not stay charged...now on 3rd battery installed by dealer.today, (02/27/2020) this battery is now dead.my wife is disabled and has a 95 year old mother living 300 miles from my home that she visits on a regular basis...I do not trust this vehicle not to leave her stranded! Subaru has a problem according to my research and this could be a safety issue if it leaves you stranded.
- Elgin, TX, USA
Steering system/car feels unstable at highway speeds especially when windy. Center display control buttons don't always function. Windshield has cracked without road hazard incidents
- La Porte, TX, USA
Apple carplay and starlink will freeze and make a loud "ringing sound" until vehicle is turned off and turn backed on.
- Susanville, CA, USA
Window slow/stop going up on driver side door, audio system was having loud popping noise, system that is supposed to tell you when how close you are to another car/automatically break- turns off on own/says no sight camera.
- East Northport, NY, USA
Car battery completely drained after sitting over night in garage. No electrical left on to cause drainage, car was locked after use. Approx 6K miles on vehicle, no prior indication of battery failure.
- Marysville, WA, USA
For the second time in one month, my battery has fully drained and the car will not start. I've only had the car for 5 months and it only has 5,000 miles on it.
- West Seneca, NY, USA
Recently purchased 2019 Subaru from a similar 2017. Cruise control speed settings have changed which now require you to take your eyes off the road to watch for speed settings to change. On the 2017 and all other vehicles I have owned, to increase your speed setting by one mph, you push once and release. To increase by 5 mph, push and hold until it senses the increase. Now.... a quick push of the button results in a 5 mph increase while you have to hold the button and watch the dashboard indicator as it slowly increases your setting 1 mph at a time. This is dangerous since your eyes are no longer on the road but on the dash area. Everything else I own, thermostats, keyboards, tv remotes....all move up or down one degreee or channel at a time unless you hold the key press longer, then you get a faster repeat. I feel that taking my eyes off the road to watch my speed selection change is akin to texting. Downright dangerous. The dealer from whom I purchased the new vehicle responds by saying.... "things change, get used to it". I find this situatiion unacceptable!
- Detroit Lakes, MN, USA
While backing out of my garage, the radio unit froze making the backup screen inoperable. This is a brand new car with 200 miles on it. According to the dealer, they will have to replace the head unit. They were able to get the unit working, hopefully until the new head unit arrives, by physically disconnecting the car battery. Upon research, it turns out this has been a huge problem for Subaru. Had I known, I would never have bought the car. I have no confidence that they can fix the problem and worry I will be left with a crippled car with no warranty or redress. Since a back up camera is a required safety feature under federal law, Subaru should not be able to sell these defective cars until the problem is fixed, the infotainment system should have a lifetime warranty, and a full recall should be ordered. Just google 'Subaru head unit failure.' How much more information does NHTSA need before it acts" does a child need to be killed in a back up accident because of defective back up camera before appropriate action is taken" it is criminally negligent to allow these cars to continue to be sold until Subaru has proven that they hav fixed the problem!
- Lake Forest, IL, USA
Dead battery if the cars sits parked 2 days. Nothing left on, it is a parasitic battery drain. Happened twice and battery was totally dead each time, needing to be fully recharged as it wouldn't take a jump. Less than 2000 miles on the car.
- Belton, SC, USA
Navigation system failure! I have 3200 miles on my 2019 Outback and since day 1 have had problems using the nav system. The system freezes up completely causing everything not work radio back up camera etc. Systems stays on at night draining battery. It sporadically works and works less and less every day had a dead battery already on a 2019 vehicle.
- South Weymouth, MA, USA
- Kelso, WA, USA