10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,235 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #187

May 012022

Outback

  • miles
Electrical system issue causing premature battery drain/failure.

- Billings, MT, USA

problem #186

Sep 262022

Outback

  • miles
Attempted to start vehicle, discovered battery was drained.

- Elmhurst, IL, USA

problem #185

Aug 012022

Outback

  • miles
Battery died quickly.

- Rancho Mirage, CA, USA

problem #184

Apr 012020

Outback

  • miles
Battery has failed twice, original battery was replaced, then the 1st replaced battery has died. A new battery and the software update needed asap.

- Corvallis, OR, USA

problem #183

Jul 212022

Outback

  • miles
Unknown battery and blind spot issues

- Joliey, IL, USA

problem #182

Jul 252022

Outback

  • miles
Batter died twice and vehicle has fewer than 25K miles. Jumped and worked for a few days then died again. Had to have battery replaced.

- Greenfield, WI, USA

problem #181

Sep 162022

Outback

  • miles
Battery goes dead without notice. First time took care to dealer of purchase, Stamford Subaru and battery was replaced. Battery went dead on 9/16/22. Kind stranger gave me a boost. I purchased a portable booster as I no longer trust this car that has 35k miles. Every time I go to start the car, I am left wondering if it will start.

- Bronx, NY, USA

problem #180

Sep 212022

Outback

  • 27,097 miles
The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked in the garage, she was unable to open the door with the key fob. The contact stated that she was able to open the front driver-??s side door with the key manually. The contact stated she was unable to start the vehicle. The contact's boyfriend attempted to jump start the vehicle however, the vehicle failed to start. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 27,097.

- Middletown, CT, USA

problem #179

Sep 112022

Outback

  • miles
This Subaru Outback Limited has had multiple instances of dead battery. This has occurred on 4 batteries. We are senior citizens at risk of being stranded. There is a record of Subaru Roadside Service having to tow and jump start the vehicle many times The dealer finds no trouble after charging the battery nor are they aware of fixes. The symptoms are failure to start.

- Forked River, NJ, USA

problem #178

Sep 152022

Outback

  • miles
The infotainment system when a phone is hooked up to it via a usb cord it will turn of and begin a repowering process that turns off the rear camera that is part of that system. this does not give you the safety of being able to back up without the rear camera. i have taken my car in to Subaru four time and they have replaced the infotainment system three times in total. i continue to have the same issue with every radio. i have also replaced my phone, usb cords, and have used other people's phones (IOS and Android) with the same issue.

- Kspolei, HI, USA

problem #177

Aug 312022

Outback

  • miles
Battery issues Numerous times having to jump the car. Battery drained. Purchased Auto new in May 2019 Had to replace battery in November 2021 Two years six months. Now September 2022 ten months later the battery has to be replaced again. The auto currently has about 31,000 miles.

- Lexington, KY, USA

problem #176

Aug 012022

Outback

  • miles
Infotainment system screen is bubbling causing input to the user interface with no driver action. I consider this a safety issue due to the fact I can not turn the system off or deactivate it. The car starts playing music, making phone calls, changing navigation settings ect... This creates a persistent and strong hazard. I can not focus on the road, hear emergency sirens or other cars alerting with their horns.

- Placentia, CA, USA

problem #175

Aug 152022

Outback

  • miles
Over the last month or two the battery has been going dead over night, and sometimes almost immediately after parking it. I understand that there is a class action law suit pending on this issue, and I understand Subaru will replace the cheap small battery with another cheap small battery which is only kicking the can down the road since as far as I know not fixing the underlying electrical issue in the car. I tend to drive some roads that have long stretches of mountainous terrain even though a Federal Highway. No phone service is often and issue and should this problem strike me on one of these trips I may have some problems getting going again.

- Klamath Falls, Or, OR, USA

problem #174

Aug 162022

Outback

  • miles
Battery dies every couple months despite nothing being on without vehicle on.

- Decatur, GA, USA

problem #173

Aug 092022

Outback

  • miles
The battery continues to drain by itself, even with no usage. I have already replaced the battery once and the issue continues. Seems like there is an electrical problem. I have tested the new battery and it is fine just needs to be charged regularly in order to start the car.

- San Diego, CA, USA

problem #172

Aug 012022

Outback

  • miles
-??Condensation like-?? artifacts have appeared on the substrate of the LCD control screen similar to the recall issued for the 2018 model year. This affects vital control for most any vehicle setting and navigation. Also the system behaves erratically while in motion.

- Livermore, CA, USA

problem #171

Aug 022022

Outback

  • miles
The automatic liftgate fails to latch and requires extra steps that most car owner would not know to temporarily resolve the issue. My situation has been difficult to replicate. The liftgate will open but not close. It will also close but not open. It will also latch but not securely. This evening, the hatch opened but failed to close. It also latched but found out at 55mph that it was not properly secured when my dog leaned against it. It did not open but the light turned on like a door was opened. This has been a known issue with many other Subaru owners as well. The answer always seems to hold the button for 10 seconds to reset but this does not work every time.

- Newport News, VA, USA

problem #170

Jul 172022

Outback

  • miles
The car is a 2019 Subaru Outback, purchased certified pre-owned in the summer of 2020 from North Park Subaru, San Pedro Ave., San Antonio TX.On 17 July 2022, the vehicle began shuddering, rolling backwards, and the transmission would not go into any gear position after starting it. The only way to keep the car from continuing to roll backwards was to remove the key from the ignition. At that point the vehicle stopped. Afterwards we tried to start it again, the car would go through the same sequence of events. We called a tow truck to have it dropped off at North Park Subaru, San Pedro St., San Antonio TX. It was determined by Subaru technicians the Electronic Control Module (ECM) needed to be reset. That was completed and symptoms could not be mimicked at the dealership. So, the vehicle was returned to us on 20 Jul 2022. On 21 Jul 2022, it malfunctioned again and repeated the symptoms; shuddering, rolling backwards, not going into gear, etc. It was returned to the same Subaru dealership and a few days later we received text messages to test drive it because technicians could not mimic ongoing issues during their test drives. We refused to retrieve our vehicle due to its unsafe condition and filed a complaint with Subaru of America Inc. on 27 Jul 2022.

- Castroville, TX, USA

problem #169

Jul 242022

Outback

  • miles
The battery does not hold power and we have been stranded in a remote location more than once. I am nervous about going anywhere on my own, especially at night. The dealer has been totally unresponsive and told us this is normal and we should just buy a portable charger. We do now take a charger everywhere we go but this seems unacceptable for a new (and not inexpensive) car. It seems this is a problem with the 2019 outback. The date below is the last time this happened but it has been an ongoing issue since we bought the vehicle

- Hansville , WA, USA

problem #168

Apr 182022

Outback

  • miles
At about 35,000 miles the car would not start. Had the battery checked and was told it was fine. Subaru garage could not find a parasitic drain. Replaced the battery and the car still would not start reliably. Took the car back to the Subaru garage and they had it for 5 days and at first said the DCM needed to be replaced then they back tracked and said the car was fine and they could not find anything wrong with it. Subaru garage told me to contact Subaru and they would give me a $500 "gift card" and I could bring it back and they could put in an AGM battery and a battery tender. The car would not start a total of approximately 8-10 times unless it was kept on a trickle charger. I did not want to have to rely on plugging my car in all the time. We sold the car because we could not have an unreliable vehicle.

- Peshtigo, WI, USA

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