Affected Component: EQUIPMENT ADAPTIVE/MOBILITY

Date Published
NOV 18, 2019
NHTSA TSB #
10168565
TSB Document
Summary
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system’s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.