I bought a 2020 Subaru Outback xt in March. It was the last special order from auto nation before they shut down for covid. I drove it very little as we were basically home bound and then for shopping, golf and meetings. It is now November and I have under two thousand miles driven. The car went completely dead on September 17th and now again on November 10th. It died both times inside my garage and the front drivers door was the only thing to open. It did jump and work in between those dates. I am now reading about all the class action law suits and battery and electrical problems with the Outback. Subaru suggested that I needed to drive my car every day to keep this from happening. That is a ludicrous idea and something I have never had to do with any other car I have owned. I have a cvt 2.4 engine with a turbo. Every time the battery dies all the loaded information like bluetooth, etc. Is also gone.

- Broomfield, CO, USA

New 2020 Subaru Outback battery has gone dead. Only 2300 miles on vehicle. Car was last driven on Sunday. Would not start on Tuesday evening. All electrical systems dead.

- Annapolis, MD, USA

My car battery has died three consecutive days. Took it to the dealer and they replaced the battery the second day but battery died again overnight.

- Wilmington, NC, USA

Battery failed within 1 month of new car purchase. Technician initially said it was due to rear dome light being left on (did not think this was the case). After repeatedly returning to the car in the mornings to find drained battery, had to purchase back up jumping device to ensure I'd be able to use vehicle daily. The car was brought back to the dealership 2 more times (within weeks of the initial problem) after needing to jump the car to start it. No electrical problem was found and battery was deemed to be "ok" per their test. Then one morning while starting the car, the dash lights started all to flash, an audible clicking noise and hatch motor could be heard trying to open and remained stuck in that mode until the battery died (car never started). Car towed to dealership for 3rd time in a month and battery was deemed "to be defective" from the factory and was replaced in this 2 month old car. No other electrical system problem was diagnosed to explain what repeatedly drained the battery.

- Deerfield, IL, USA

Batter is dead after 10 months, 7500 miles. Seems as if there is something faulty with the electrical system that is pulling power off of the battery when the car is off. I've gone out to the car 5 times now over the past few months to a dead battery. Progressively it's gotten worse with two of the times being just this week. This is consistent with what I'm reading about previous year models as well. Seems like they have an electrical bug that they're not addressing year over year.

- Arlington, VA, USA

Battery was replaced after 5,549 miles. Vehicle was parked for 4-5 days prior to 07/08/2020 and need to be jumped dealer could not find problem. Vehicle was again parked for 4-5 days prior to 10/09/2020 again the battery was dead & was unable to use fob to unlock car etc, jumped started contacted Subaru about problem

- Port Townsend, WA, USA

I just purchased a 2020 Subaru Outback ltd and while driving the entire infocenter went blank, and all safety features was disengaged. The screen remained blank for approx 10 seconds before rebooting. I called suabru America and was informned that there is a clitch in the program that they have been attempting to fix unsuccessfully. I bought this car due to its safety features. Shouldn't I have been informed of this potential computer crash that affects the safety of myself and my passengers, which includes my 85 year old mother?

- Queens Village, NY, USA

Car windshield had ice obscuring part of the eyesight system on startup. Warning indicators lit up informing me that the eyesight system was disabled. Concurrent with this fault, the failure of the eyesight system would not allow me to release the electronic parking brake leaving me stranded in the snow.

- Fraser, CO, USA

The battery is nearly always dead at startup and I have to jump it with a battery starter. The dealer had said there is nothing wrong with the battery on multiple occasions, yet I have to jump the car in grocery store parking lots. The car only has 5300 miles on it, as we don't drive that much.

- Brooklyn, NY, USA

I have had repeated problems with my battery dying. It started slowly, at the beginning of the pandemic, I didn't drive for a couple of weeks. When the service guy came out to jump it, he said that I should can drive it at least once a week. I've been doing that and I'd only occasionally had to jump it. Now with 10 months of ownership and under 6,000 miles, I have to jump it every day. When I took it in, dealership said battery and alternator were fine. If battery is fine, must be electrical. Either way, very unhappy with this defect in my new car.

- Arlington, VA, USA

Car in garage overnight and all day. Went to start car and battery was completely dead. No lights were left on.

- Williamsville, NY, USA

I was driving to the dealer because I had difficulty starting the vehicle because of a low battery. I stopped at a stop light in a busy intersection, and the auto stop-start system shut off the engine. When the light changed to green, I pressed the accelerator and the engine did not restart. I was left with no power, in an unsafe situation, with cars and trucks having to swerve around me. I received roadside assistance to jump-start the vehicle and they drove it to the dealer. I have since learned that the battery had completely failed and will be replaced under warranty. We don't yet know if there are any other electrical issues that contributed to the battery failure.

- Herndon, VA, USA

THE CONTACT OWNS A 2020 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED OUT OF PARK INTO GEAR, THE DRIVER'S AND PASSENGER'S SIDE REAR DOORS LOCKED WHILE THE REAR HATCH UNLOCKED. THE CONTACT STATED THAT WITH THE REAR HATCH UNLOCKED THE DOME LIGHT MADE IT VERY DIFFICULT TO SEE WHILE DRIVING AT NIGHT. W&L SUBARU (535 POINT TOWNSHIP DR, NORTHUMBERLAND, PA 17857 (570) 473-3432) WAS UNABLE TO FIX THE VEHICLE. THE REAR HATCH MECHANISM WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,900. Consumer stated Subaru would purchase the vehicle because of all the electrical problems.

- Mifflinville, PA, USA

Vehicle dies and has to be jumped every time we start it. Has been ongoing issue since 3/2020, and has been getting progressively worse.

- Wasilla, AK, USA

My Outback was 2 months old with ~7900 miles on it when it failed to start due to a dead battery. I had last driven the car 2 days prior. I attempted to jump with my other car & could not. Roadside assistance was able to jump start the car. Roadside assistance said it was his 20th Subaru of the day! given the class-action lawsuit and the ongoing issues of undersized batteries, I elected to install a larger battery in the car.

- Seattle, WA, USA

I have had the car for only three months, and the engine has failed to start >5 times, while stationary. I have had to get several jump starts, and the battery will run again for a few days or weeks before seeming to die again. I took the car to an autoshop and they said the battery seemed fine to them, but the car continues to have failures with starting the engine. I have had safety features dysfunction while I was driving, and one of them led to an accident while driving on the highway. I have been stranded a few times, and lost hours from my job.

- Paradise Valley, AZ, USA

I have owned my 2020 Subaru Outback for only 2 months. My car will now not start. After jumping the vehicle/ charging the battery, it will start again and then shut back off. There appears to be an electrical issue that is causing my battery to drain very rapidly. Changing the battery does not fix the problem. Fixing the electrical issue is the only solution. Subaru has this problem with Outbacks and ascents from 2017 to 2020 and needs to issue a recall.

- Falls Church, VA, USA

I have less than 100 miles on my 2020 Subaru Outback and am having serious battery issues. I had driven the vehicle on a Friday and then went to start it on the following Monday and the battery was dead. I called out the Subaru starlink roadside assistance to get the battery jump-started, which they did and I let the car run for an additional ten or so minutes to help it to continue recharging. That evening I attempted to start the vehicle to park in the garage for the evening and the battery was dead, again. I need to get the battery restarted, again, but I am worried that this will continue happening (chronic). Do I take it 50 miles to the nearest dealership to replace the battery, only to have the replacement battery do the same thing" or do I replace the battery with another vendor"

- Apple Valley, CA, USA

The contact owns a 2020 Subaru Outback. The contact stated that upon approaching his driveway, the contact had depressed the brake pedal and completely stopped his vehicle. The stop start feature activated automatically and the contact exited the vehicle to check his mailbox. Upon retrieving his mail, the contact turned around to enter his vehicle and the vehicle was gone. Upon looking for his vehicle, the contact discovered that the vehicle had independently driven 280 feet and had collided into a tree. The air bags deployed upon impact. The sheriff's department was notified but no police report was filed due to the accident happening on private property. No injuries were reported as a result of the failure. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer nor the manufacturer have yet to be notified of the failure. The failure mileage was 294.

- Hardy, VA, USA

08/02/2020 Sunday morning at 4133 miles our brand new 2020 Subaru Outback that we had for 1 month, would not start from the church parking lot. We had a company jump start us, drove around for an hour and then went home. We parked it at home Sunday afternoon where it stayed until 2 days later. 8/04/2020 Tuesday morning at 8am I went to start it to take my cat to the vet and it would not start. We had to use a a ride service because of time constraints. 8/5/2020 Wednesday we had the same company come back out and jump start us again. We drove straight to the dealership service. We refused to leave with the car until they did something. They found a parasitic draw replaced the battery. I doubt the underlining issue has been resolved. They replaced a brand new battery at just 4,155 miles on a brand new 2020 Subaru Outback.

- Renton, WA, USA