10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
2,894 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #5

Aug 252020

Outback

  • 10,950 miles
The contact owns a 2020 Subaru Outback. The contact stated that while driving 45 mph exiting the highway, the vehicle started to shake then stalled. The check engine, oil and battery warning lights illuminated. The contact put the vehicle in park quickly. The contact was in the middle lane with no shoulder. The contact waited thirty seconds to restart the vehicle. The started to shake again. The vehicle was unable to restart. The tow truck operator attempted to restart the vehicle but was unable to. The vehicle was towed to reynolds' Subaru (268 hamburg rd, lyme, ct 06371) however, the mechanic was unable to duplicate the failure. The vehicle remained at the dealer. The contact mentioned that the dealer informed her that national Subaru informed them to return the vehicle because they were unable to duplicate the failure. The contact mentioned that she dis not want to drive the vehicle because she transported her grandchildren in the vehicle. The contact also mentioned that the vehicle remained at the dealer for two weeks and a day still unrepaired. The manufacturer was made aware of the failure and a case number was provided. The failure mileage was approximately 10,950.

- Clinton, CT, USA

problem #4

Aug 292020

Outback

  • 6,000 miles
Was driving Subaru Outback, came to a red light and car stopped as it's designed to do. When light turned green, car stalled and never started again leaving me on a 3 lane highway called route 19 in hudson Florida.

- New Port Richey, FL, USA

problem #3

Aug 042020

Outback

  • 179 miles
Electrical issues, flickering interior and exterior lights, unable to unlock/ lock doors. Car won't start, dead battery

- Vernon Hills, IL, USA

problem #2

Jun 112020

Outback

  • 6,100 miles
There is no way to disable the auto start/stop system. In Florida the temp can get over 95 degrees. After 10-15 seconds of the car being off the car starts to heat up. My wife who has breathing problems starts having problems. I have ask the dealer to permanently disable this feature but they said no. You can do it each time you start the car but it is several screens deep on the information system. People who do not drive the car often (like my wife) would have trouble turning this feature off and could pass out sitting at a light. I recommend Subaru offer a way to disable this feature for people who have breathing issues. At a very minimum they need to move the disabling of this feature on every start to the main information screen where anyone can find it.

- Sanford, FL, USA

problem #1

Apr 042020

Outback 4-cyl

  • 4,500 miles
Battery is inadequate for the electronics in this car and will be dead if not driven often. After being a unable to start my car twice within a month, the service manager admitted this was a design flaw, there is no other upgrade or replacement for the battery and that the factory recommendation is to drive the car every other day. This means that when I travel and leave my car in an airport parking lot for a week or more, I will not be able to start the car when I return. The service manager told me to disconnect the negative post at the airport, then reconnect the post when I return. I am a 65-year old woman and not a mechanic. This car is unreliable and is a safety risk for me when I return to a parking lot late at night and my vehicle will not start. It has less than 5,000 miles.

- Dearborn, MI, USA