10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 3,608 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I experienced two incidents with the lift gate on my 2020 Outback limited xt which I believe to be serious safety concerns. They both happened on 11/23/2019. First incident: The car was in an indoor parking garage, backed up to the wall with about 4 ft of clearance between the closed lift gate and the wall. I had just put my 2-year-old grandson into his stroller, and we were between the rear of the car and the wall. As I was wheeling the stroller away from the car, the lift gate automatically opened and pinned the stroller against the wall! I was not touching the key fob in any way. The gate did not immediately sense the obstruction, and it continued to force itself against the stroller. I had to push forcefully against the lift gate in order to free my grandson and me. Second incident: After returning to the car which was parked as described in the first incident, the lift gate forcefully hit my wife on the head! I had raised the gate, and after the gate was all the way up, my wife bent down to put an item in. The lift gate came down on her head. She was in excruciating pain! it has been about 24 hours since this occurred, and she is still experiencing headache, nausea and blurred vision. We are now seeking medical attention. Later that afternoon I experimented with the gate, and it malfunctioned the same way (2nd incident) 2 more times! after it went up all the way, the gate immediately came down automatically! (without the key fob being physically contacted in any way)
- Owings Mills, MD, USA
All four front vents in dash board rattle when going about 40 mph on slightly rough surface. Also loud sound that sounds like popcorn popping on passenger side that seems to be coming from the passenger corner of the front windshield or dash board. The popcorn sound starts when driving at 65 to 70 mph.
- Blaine, MN, USA
- Savannah, GA, USA