10.0
really awful- Crashes / Fires:
- 1 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,138 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Battery drained, car would not start. First occurrence with new car at 831 miles, battery diagnosed as defective and replaced by manufacturer. Second occurrence at 4620 miles after sitting unused 8 days at airport parking, battery drained and most "check engine" lights on after jump-starting. EyeSight and most safety features disabled until checked and reset by manufacturer. Manufacturer quote "CAUSE: Problem due to vehicle sitting for more than a week low battery voltage concern. Recharged battery and it passes test. 100009 No problem found." Maintenance rep said car is working to specs. However a periodic dead battery to seniors who do not drive daily but desperately need a reliable car in case of sudden emergencies is cause for a safety concern.
- Little Egg Harbor Twp, NJ, USA
Battery dies or runs so low the vehicle won-??t start, if a door/hatchback is left open just a short time with the engine turned off. Or if the key fob is in the cab more than a few minutes with the engine off, or the accessory function is used more than a few minutes with the engine off. I bought the car on July 21st 2022. On July 26st 2022 I was driving it on a Jeep road and pulled over and stopped for 10-15 minutes, car/engine turned off. When I returned the car wouldn-??t start. I tried to start it repeatedly. It appeared to be a low battery. I may have left the door ajar but don-??t believe so. I did sit in the car a few minutes with the engine off. My phone was plugged in to the car and I used it for a few minutes. I possibly could have left the key fob in the car but don-??t think so. About 15 minutes later, after exiting the vehicle, I got back in and it started. I researched online and found this has been a problem with Subaru Outbacks. Lawsuits have been filed. I called the dealership and talked to the salesman and he said he had no idea why my car hadn-??t started. Which I find hard to believe. If this had happened a few miles further out in the desert and I was gone from the car longer and the battery completely failed it would have been a life threatening situation. It was a 100 degree day and phone reception was spotty. I-??m 67 and had water but a 6 mile walk back to civilization wouldn-??t have been easy. I-??ve read that many Outback owners carry a jump-start device-battery. I-??ll get one, they-??re cheap. But still the dealerships and Subaru should inform/warn customers of this issue BEFORE they buy or leave the premises. I wouldn-??t have bought the car if I knew. Subaru-??s are marketed as outdoor friendly and this model, the Wilderness, supposedly designed just fit that. How many people are being stranded in dangerous situations? Leaving the hatchback open while camping as they unload the car engine off-dead battery. I-??ve heardrumors online of a software fix
- Sparks, NV, USA
1. Front Windshield cracks easily instead of chipping. Appears to be under pressure in a strange way and it cracks then starts to delaminate. I had 2 windshields replaced within 30 days. Water also starts to enter the crack and it impacts the wiper blades when in use. 2. Center Info-Tainment system in underpowered to the degree that touch response is laggy to the degree to be dangerous. With all the climate controls, radio, gps, and other controls now on the touch screen this slowness is dangerous to the point that should warrant a recall. I've had a system update done and this did not fix the slow touch response. It appears to be underpowered hardware.
- Salt Lake City, UT, USA
The contact owns a 2022 Subaru Outback. The contact stated that whenever the weather was below 15 degrees, the vehicle would fail to start up as needed. There were several unknown warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that an unknown sensor needed to be replaced however, the part was not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 9,000.
- Deering, ND, USA
We have a Brand New 2022 Subaru Outback premium We parked it in our indoor garage for 1 week. We left no lights on, etc. We came back and could not start the car. The dashboard lit up, a lot of flashing icons, the radio and lights came on. We called service they charged battery fully, we drove car for over an hour. Parked in garage. Today, next morning, same thing Had it towed to local dealer. They said would replace battery, no charge (of course) I checked on line and saw an article about this issue affecting Many Subaru owners, that Subaru is well aware, and has not solved the issue. So people have to replace battery fairly often. I can not rely on this car. I am going to join the Class Action Lawsuit now.
- Tarrytown, NY, USA
Battery completely died on a nearly brand new car overnight, after being parked for less than 48h at temperatures around 5?F. Took it to a dealer who claims that the LED dome light was left on, draining the battery. However, the dome light is an LED light rated at about 100mA @ 13V, and the battery is rated over 100 Amp-hours (de-rated to 45% at ~0?F, so a single dome light by itself should take around ~450 hours to drain a fully-charged battery. It seems like even brand new Subaru Outback 2022s are affected by major parasitic drain battery issues.
- Superior, CO, USA
Car is suffering from "Parasitic Drain". Car is brand new with only a little over 200miles on it. Dealer has had to tow in the car twice already. Battery has been replaced. Car has so far been DOA 3 times in Driveway with a weeks' time.
- West Babylon, NY, USA
The contact owns a 2022 Subaru Outback. The contact stated that while at a complete stop, the vehicle would independently accelerate without warning. The contact would be forced to place the vehicle into neutral to stop the acceleration. The contact stated that the failure was intermittent and recently became more frequent. The contact also stated that an abnormal grinding noise would emit from the vehicle when the vehicle would independently accelerate. The contact called the dealer and the vehicle was towed to the dealer. The dealer kept the vehicle for almost two weeks and was unable to duplicate the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 700. The VIN was not available.
- Jamaica, NY, USA
2022 Subaru Outback is new as of June 2021. 2 times I have had to get a jump start. No light were left on and doors and hatchback closed
- Lakeland D, CT, USA
Vehicle was purhased in early June 2021. Vehicle was being operated on State Highway Route 55 at Milepost 46.7, in Elk Township, Gloucester County. Traffic was heavy, with southbound transient traffic traveling to New Jersey Shore points. Vehicle simultaneously lost power and began to display several error/warning messages on dashboard at approximately 13:52 hours. Vehicle was pulled to the right shoulder of the roadway and I began to smell something burning. As I removed personal effects from vehicle I exited and saw smoke coming from the passenger's side wheel well. I walked back approximately 100 feet and called 911, by time a dispatcher came answered, the engine compartment of the vehicle was completely engulfed in flames. No modifications of any kind were done to the vehicle since its purchase. I was the sole occupant of the vehicle and not injured. The vehicle is fully insured and payments are current. It's mileage at the time of the incident are 3,042. That information along with the error messages were provided through the Subaru Starlink App.
- Newfield, NJ, USA
- Green Bay, WI, USA