10.0
really awful- Crashes / Fires:
- 9 / 0
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 43,255 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2008 Suzuki SX4 airbag system went out due to a sensor in the passenger seat. To replace the seat through the dealer would cost $2500. We have contacted Suzuki with no luck. The car is covered by extended warranty, but when contacted we were told this problem was not covered. We wonder why this has not been recalled. We do not have the funds to replace the seat and will have to drive without airbags and the error lights will not go off until fixed.
- Frankston, TX, USA
2008 Suzuki SX4 crossover airbag light. Light intermittently turns on and off. Suzuki could not find a problem until the light stayed on. Problem started with 8,000 miles on car, and finally failed at 101,000 miles but Suzuki says its unrelated even though its the same light. Refuses to fix problem as warranty issue. Many other reports of defective seat sensors rumored second version of part fixes problem, no recall?
- Manheim, PA, USA
I have a 2008 Suzuki sx-4 crossover. The airbag light came on and stayed on, so I took the vehicle back to my dealer to have the problem diagnosed. The dealer told me that the passenger seat cushion sensor was defective and the warranty on that item ran out at 30,000 miles. The cost of replacement was going to be over $1,500. After researching this problem on line, and finding out that this is a very common problem with this particular vehicle, I just wonder if there isn't more than enough customer complaints to have a recall issued for this problem, especially when it has happened more than once for some owners.
- St Johnsbury, VT, USA
The contact owns a 2008 Suzuki SX4. The contact noticed that the air bag warning light illuminated. The dealer advised the contact that there were no related recalls and that she needed to have it repaired because it would not deploy in the event of a crash. The manufacturer advised the contact to take the vehicle to a local dealer for diagnostic testing. No repairs were performed due to the repair cost. The current and failure mileage was 65,000. Updated 05/03/11 updated 05/16/11
- Haleyville, AL, USA
2008 Suzuki SX4 crossover driver airbag light and passenger seatbelt light are on constantly. Contacted Suzuki customer service, took vehicle to authorized Suzuki dealership. Diagnosed problem, will cost over 2200 to make vehicle safe to operate. Service man informed us none of the airbags will function until 2200$ repairs are made. Car is not under warranty. If I choose to have the passenger seat cushion replaced this will make the third seat cushion as it has been replaced another time already under warranty. Suzuki customer service told me since car is out of warranty I have to pay. They told me to have service manager contact their technical rep and open a case and maybe they might help me in some unspecified way. Suzuki dealership would not give us a loaner car and Suzuki customer service would not authorize loaner vehicle. We have to drive this little deathtrap without any airbags. If you go online and type in Suzuki SX4 airbag light on you see this is a widespread problem. We can`T afford to pay for another airbag sensor that will only last a short time and then leave us vulnerable and unprotected. Please help us and others like us who don`T have the money to pay for Suzuki`S poor quality and defective safety equipment. Thank you.
- Clarksville, AR, USA
When traction control kicks in, the rear end of the vehicle comes forward causing the vehicle to fishtail. I lost control on a straight road because I applied the brakes on a powdered snow covered road. I didn't slam the brakes, I lightly applied them. After going off the road, the car rolled in a violent spin. The nose hit the ground on the front right corner and blew the front right tire. The driver's side then slammed into a rock wall which buckled the roof ten inches and pushed the driver's side pillar post in about eight inches, and pushed the driver's door in almost to the steering wheel. The car spun then it hit the ground two more times and blew both of the driver's side tires. Not one of the eight airbags went off. My top speed that day was 40 mph. I was driving through the mountains and I went off the road and off an embankment and downhill I went. My main concern on that car is that the airbags did not go off. The driver's side window also shattered and I'm still pulling tiny glass slivers out of my left ear and much of it was pulled out of my scalp. I'm not sure if anything can be done about shatterproofing a side window, but if it can be done, it should be, especially when the side airbags aren't going off. The jack was stowed in the trunk in it's proper holding position and the holder broke during the impact and the jack was loose in the back seat of the car where my kids sit. I would feel better if it had a more secure holder or if it could be stowed better for times when the trunk is empty.
- Brooks, ME, USA
At an early mileage (~18000 mi) the passengers airbag when on indicating the airbag was disabled. I took the car to the dealer but they said if it was not on at that time, they could do anything. The problem persisted until now that the main panel airbag light is permanently on. I called the dealer and they said there is no longer under warranty due to the mileage. I also started a research on this specific topic on this car model and it seems it is a common issue among them. Since the dealer rep. Said no a single airbag will deploy in an accident, I suggest NHTSA to investigate this problem as a manufacturers defect.
- Caguas, PR, USA
- Worthington, PA, USA