10.0
really awful- Crashes / Fires:
- 5 / 1
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 118,663 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Frame rot beyond repair
- Warminster, PA, USA
Takata recall..my 2000 4 runners frame is rusted out on the back end and my fiance had to put a plate on the right front about 3-4 yrs ago because it was rusted pretty good too..it now like dances in the back end if I hit a rough patch in the road which doesn't make me feel safe at all to put my children in it.
- Ansted, WV, USA
The frame on my 2000 Toyota 4-runner is rusted out and is not drivable due to safety concerns. I have 282,000 miles on it and I have to junk a car that drives due to this rusted out frame
- Dearborn, MI, USA
The frame is severely rusted
- Youngsville, LA, USA
This is what broke on my truck
- North Vernon, IN, USA
Right rear control arm frame bracket broke, brought to garage for repair to find passenger side frame rusted out from rear to front and unstable, drivers side frame rusted and deteriorated as well, mechanic says vehicle unfit for the road, motor, transmission and body still great shape, shame on you Toyota for using such low quality steel on a important structure of the vehicle, could of resulted in loss of life. Rectify this issue before it does please.
- Azilda Ontario Canada, MI, USA
4runner has 142,000 miles and I was just told by my mechanic that it is unsafe to drive due to corrosion O frame. There is a 2ft section that is non-excitant. Entire frame is rusted junk.
- Frankford, DE, USA
The frame of my car has completely rusted- to the point where parts of it are breaking off. The rest of the body/engine are in great condition. I have done research and there are thousands of other complaints with the same issue on the 3rd generation toytoa 4runners (years 1998-2002). Toyota did a recall on the 1998-2002 Tacoma frames which are identical to the 4runner. The car in unsafe to drive and Toyota will take no accountability for this problem.
- Towson, MD, USA
The frame corroded, making lot of holes in the frame at the bottom of the truck.
- Plainsboro, NJ, USA
Frame rust to the point the passenger rear control arm is about to fall off bc of the amount of frame rust
- Harrison, OH, USA
Rotting frame! un drivable. Stabilizer bar popped off.
- Orchard Grass Hills, KY, USA
Frame rust exceeds normal wear and tear. Frame rusted right through. Bolts rusted. The frame absolutely disintegrating. Entire frame needs to be replaced. Brakes the ABS initiates at nearly every stop. Whole system needs to be replaced.
- Woodbury, MN, USA
Excessive frame rusting and weakening of suspension mounting points.
- Center Hill, FL, USA
The steel frame is rotting through on my 4runner. I have owned a lot of cars and have never seen a frame rot problem like this.
- Myrtle Beach, SC, USA
The contact owns a 2000 Toyota 4runner. While driving 25 mph, the contact heard an abnormal noise and the vehicle moved side to side. There were no warning indicators illuminated. The vehicle was diagnosed by an independent dealer who diagnosed that the frame was fractured, rusted, and the trailing arm anchor was rusted and fractured. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.
- Montague, NJ, USA
I bought my Toyota 4runner 15 years ago, on year 2000. I am the only owner and I don"T abuse my vehicles. Love this car. One days driving back home my car shake and it seemed an issue in rear "cause the way my car move and noise. It appears the rear left axel mounts was hanging off the frame. Talked to the local Toyota dealer nothing they couldn't do it requires a new frame. State of Massachusetts doesn't allow welding directly into the frames, it's unsafe. I was told to junk the car or replace the frame. Just when it turned 15 years.
- Brockton, MA, USA
Significant frame rust
- Louisville, KY, USA
There are multiple holes in the frame, it is rusting through very badly. It is unsafe. I can take more pictures if needed. The "date this happened" isn't accurate, this vehicle has been rusting quickly for a long time.
- Alden, NY, USA
I took my 2000 4runner into a Toyota dealership for a service check and to have all fluids changed, and as soon as they had the car on the lift they called to inform me that an extensive portion of the passenger side frame rail was rotted. I went to the dealership to inspect the rust and rot under the car and to take photos. I asked if this problem was seen a similar models of my truck and I was told that Toyota has replaced other truck frames under recall, however there are no recalls for the 4runner at this time. I asked how the frame could be repaired, and the service manager told me that they couldn't help me and that I would have to seek another shop, and they sent me on my way. They didn't warn me of any safety concerns nor did they recommend a local shop that could help with the specific repair.
- Waltham, MA, USA
- Sewickley, PA, USA