My 4runner got rear ended on the freeway and during the repair process I found out that the hitch receiver that was original installed (51909-35010) was superseded to an 'improved' one (51909-35011). However, when I installed my bicycle carrier, I realized that the universal foot was standing one inch out of the hitch receiver causing it to virulently shake and bounce around. When inspecting the new hitch receiver more closely, I realized that the hole for the hitch receiver pin is now only 1.5 inches from the end of the hitch away while before it was 2.5 inches. I compared this to other manufacturers hitches (e.g. GMC, Chevrolet, Jeep, etc) and they all have a 2.5 inch distance from the end of the receiver to the hole for the pin. I contacted Toyota to find out whether this is the correct part and why they changed the design in that way, but they were unable or unwilling to provide further information. In my opinion, the new hitch receiver is unsafe as it allows more play of the ball mount and appears less stable as less material is around the hitch receiver pin. Since I am unable to obtain more information from Toyota and Toyota is not willing to look further into this, it would be great if you could have a detailed look in this issue. Best regards.

- San Diego, CA, USA

The contact owns a 2003 Toyota 4runner. The contact stated that the steering wheel failed. The steering wheel became hard to turn and the vehicle was taken to a mechanic for inspection. The failure was located at the steering wheel system, which failed due to severe corrosion that expanded to the transmission lines and the frame. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 125,000.

- Coventry , RI, USA

The contact owns a 2003 Toyota 4runner. The contact stated that the dashboard was cracked. The contact took the vehicle to a private mechanic. The technician stated that the entire dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 48,000.

- Aliso Viejo, CA, USA

I bought the car new and other than a couple of fender benders caused to the rear of the vehicle, the car has been kept in excellent condition and garage kept both at home and at work. I noticed a hairline crack from the left (driver's side) on the top dash panel extending to the middle (top of the stereo). After researching online (several complaints both here as well as other websites), I called Toyota @ 1-800-331-4331 and opened case # 1211091043 after mentioning that the issue seemed to have been widespread and citing another case # by a forum member (1208280716). However, Toyota denied being aware of this issue and was unwilling to help citing an out-of-warranty condition. My concern of deployment of the airbag as a result didn't appear to concern them. I was given a contact name of the number customer relations manager at my dealership for possible help. I have also read that newer models use a different material (plastic) for the dash panel. I haven't taken it to the dealer yet but I believe the widespread nature of the defect calls for further investigation and possible recall.

- Acworth, GA, USA

Frame of vehicle is rotting out- not likely to pass inspection for very long. Similar issues to frames of Toyota Tacoma and Tundra frames that have been recalled. 4runner should be recalled as well. Just discussed condition of frame with local Toyota dealership today- recommended filing a complaint.

- Enosburg Falls, VT, USA

This vehicle has a rotted frame which is perforated in at least 3 places

- Shelburne, MA, USA