10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 78,746 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Everything about my Toyota 4runner is in great condition except when I brought it in for an inspection I was devastated to find out that my car was no longer safe to drive due to the rust corrosion on the frame. Ever since I purchased this car at the dealership in 2003, I've always taken my car to Toyota dealer services for all maintenances and yet they have failed to tell me about this rust corrosion problem until now that due to the rust is eating through the main frame and will not even pass the inspection. For the safety please have it recall and get it done the right way as for Tundra and sequoia recall
- Flushing, NY, USA
Upon driving our 4runner, we noticed that the brakes were completely gone. We immediately turned around and parked the vehicle. We got it to the service facility and upon inspection the entire undercarriage has excessive rust causing the rear caliper O leak which destroyed the rear brakes. The technician advised us that the brake lines will need replaced and the motor mounts and frame are severely corroded. His opinion is close to be unsafe to drive.
- Fredericksburg, VA, USA
Premature corrosion of frame vsc light on atrac system permanently disengaged
- Lexington, KY, USA
Excessive frame rust, especially at rear area of vehicle. Body mounts disintegrating at rear. Other attachment mounts (for example rear anti-sway bar) are rusting severely. Rust noted 11/2/2018 when vehicle was in the air for service.
- Arlington, VA, USA
My 2003 4runner has been suffering from extremely bad frame corrosion. During a recent inspection it became clear that the frame is at failure point. Large holes have developed on the passenger side main box rail (bottom and sides). Additionally, holes have developed on front frame rails, just inside fender wells (both sides). Vehicle is no longer safe to operate. Body is in excellent condition, absolutely no corrosion at all on the body. Engine/transmission/drivetrain are all in perfect working order. This frame issue needs attention from Toyota.
- Seabrook, NH, USA
Frame is badly rusted. After a minor accident, the body shop stated they were unable to weld in a replacement crossmember due to excessive rust. I understand Toyota has recalled frames of similar vehicles but not 4runners.
- Peoria, IL, USA
Took the vehicle in to have work done on the struts and discovered that the entire frame underneath is completely rusted through and unsafe to drive. This appears to be a very common problem, but Toyota still refuses to replace the frames or address the issue in any way, despite having issued a recall for other vehicles with the exact same problem.
- Watauga, TN, USA
Frame and undercarriage rust. Rotted bolts affecting ability to have complete alignment performed. Failed wheel bearings causing loud rotational friction sounds while in motion. Rusted exhaust system causing failure and required replacement.
- San Jose, CA, USA
The frame in the rear of my 03 4 runner has rusted out near the rear passengers side.
- Blackstone E, VA, USA
Informed Toyota of hollywood, Florida, two years ago, of my dashboard replacement letter and they still have not replaced my cracked dashboard.
- Flagler Beach, FL, USA
Rust all over the frame. There are many parts where it has ate through the frame in welds.
- Virginia Beach, VA, USA
Frame has holes and cracks caused by excessive rust. One cross member is non functional. Has rusted through entirely. I called Toyota's customer care 800 number. Was told the 3 year 36,000 mile warranty has expired. I am the original owner and the vehicle has always been garage kept. The body is in perfect condition. It has only 104,000 miles. Collision repair shop looked at the frame yesterday and I was told it is a safety issue.
- Swanton, OH, USA
The frame it's rusted
- Monroe, NY, USA
Excess frame rusting, holes in frame
- Wellsboro, PA, USA
Took the truck for inspection it won't pass frame is rotted beyond fixing!!
- Francestown, NH, USA
We have owned the vehicle since 2010 and the frame is rusted completely thru.
- Elkhorn, WI, USA
Frame rusting out
- North Billerica, MA, USA
Frame has rusted out.
- Weirton, WV, USA
Frame and suspension attached to the frame corroded early. The attachments for the rear shocks are almost corroded through.
- Marshall, NC, USA
- Forest Hills, NY, USA