10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 89,021 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2004 Toyota 4runner. The contact took the vehicle to a tire shop for scheduled maintenance. The mechanic found that the frame was severely corroded. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notiified of the failure. The vehicle was not repaired. The approximate failure mileage was 122,000.
- Leesburg, VA, USA
Frame has rusted through in at least three areas. In addition, parts of the frame I can pull off by hand. The front crossmember is 80% what it used to be due to parts falling off caused by rust.
- Arvada, CO, USA
The contact owns a 2004 Toyota 4runner. The contact took the vehicle to temecula valley Toyota (located at 26631 ynez rd, temecula, ca 92591, 951-319-7911) for inspection. The dealer informed the contact that the undercarriage was completely rusted. The vehicle was not repaired. The manufacturer was notified and stated that there were no recalls. The approximate failure mileage was 166,000.
- Murrieta, CA, USA
The contact owns a 2004 Toyota 4runner. The contact took the vehicle to an independent mechanic where it was diagnosed that the frame had excessive corrosion. The vehicle was taken to rivera Toyota of mt. Kisco (located at 325 N bedford rd, mt kisco, NY 10549, (914) 666-5181), but was not diagnosed or repaired. The contact stated that the vehicle was serviced for various parts over the years. The manufacturer was not informed of the failure. The failure mileage was 50,720.
- Katonah, NY, USA
The contact owns a 2004 Toyota 4runner. While the vehicle was being serviced by an independent mechanic, the contact was informed that the front passenger side to the rear subframe showed extensive corrosion. The contact was informed that the subframe needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle would be unsafe to drive for much longer. Brown's Toyota of glen burnie (7167 ritchie hwy, glen burnie, md 21061, (410) 761-9000) was contacted the manufacturer was notified of the failure. The approximate failure mileage was 115,800.
- Glen Burnie, MD, USA
The contact owns a 2004 Toyota 4runner. While the vehicle was undergoing a routine alignment by an independent mechanic, it was noticed that the frame was corroded all the way through. The dealer and manufacturer were not contacted. The frame failure became worse. The contact referenced a NHTSA action number regarding the structure. The vehicle was not repaired. The failure mileage was approximately 137,000.
- Bridgeport, WV, USA
The contact owns a 2004 Toyota 4runner. While operating the vehicle, a squeaking noise was heard coming from the rear passenger side braking mechanism. The vehicle was taken to an independent mechanic who discovered the subframe experienced severe rusting and corrosion. Also, the rear passenger side brake caliper and brake line were rusted. The cause of the failures was not determined. The manufacturer and atlantic Toyota (193 sunrise hwy, West islip, NY) were notified of the failure. The failure mileage was 34,000.
- Brentwood, NY, USA
The contact owns a 2004 Toyota 4runner. While the vehicle was undergoing an oil change, the dealer (stephen wade Toyota, 150 hilton dr, St. George, ut 84770, (435) 634-6500) noticed corrosion around the frame. The dealer informed the contact that the frame had too much corrosion to repair. The vehicle was not repaired. The contact referenced NHTSA action number: DP18002 (structure). The manufacturer was made aware of the failure and did not assist. The failure mileage was 132,000.
- St George, UT, USA
The contact owns a 2004 Toyota 4runner. While driving at an unknown speed, the vehicle started to sway back and forth. The contact was concerned that there may be an issue with the tires, alignment, or tire balance. The vehicle was taken to a tire and wheel company where the tires were balanced, rotated, and a wheel alignment was performed; however, the failure recurred. The vehicle was taken to an independent mechanic who diagnosed that the subframe displayed excessive rust. The contact was informed that the subframe of the vehicle needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was made aware of the failure. The approximate failure mileage was 198,000.
- Fort Worth, TX, USA
The contact owns a 2004 Toyota 4runner. While the vehicle was undergoing state inspection, she was informed that the subframe was severely corroded and the vehicle was unsafe to drive. The vehicle was not repaired. A dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 188,711.
- Salem, NH, USA
I bought this vehicle at dealership May 2018, frame components completely rotted through I will include photos vechicle unsafe to drive transmission lines rotted when I looked closely I saw frame rotted.
- Groton, CT, USA
The contact owns a 2004 Toyota 4runner. While the vehicle was undergoing routine maintenance, the contact was informed that the passenger side subframe had excessive rust and there were holes in the subframe. Prestige Toyota of ramsey (located at 1096 NJ-17, ramsey, NJ 07446, (844) 838-7075) informed the contact that the subframe needed to be replaced and the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 140,000.
- Ridgewood, NJ, USA
The contact owns a 2004 Toyota 4runner. While the vehicle was undergoing routine maintenance by an independent mechanic, it was discovered that the subframe was rusted and corroded. The mechanic stated that the vehicle was unsafe to drive. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and did not assist. The local dealer was not notified. The failure mileage was 160,095. The VIN was unknown.
- Clark Lake, MI, USA
The contact owns a 2004 Toyota 4runner. Upon inspection, the contact discovered that the subframe of the vehicle had severe rust and corrosion. The vehicle was not diagnosed or repaired. Toyota of merrillville (4450 E. Lincoln hwy, merrillville, in) was notified of the failure. The manufacturer was not notified. The failure mileage was 213,000.
- Gary, IN, USA
The contact owns a 2004 Toyota 4runner. The contact stated that the frame of the vehicle was extensively rusted and corroded. Suburban Toyota of farmington hills (35200 grand river ave, farmington hills, mi 48335, (248) 699-7100) was notified and indicated that the manufacturer was aware of the failure. The dealer stated that an appointment needed to be scheduled for diagnostic testing and repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 120,000.
- Farmington Hills, MI, USA
Frame has rusted through, leaving several holes, some very large, presenting a significant safety hazard.
- Walden, NY, USA
There is an unreasonable amount of rust on 4th generation 4 runner. Seems to be a common problem and makes the car unsafe.
- Ashland, MO, USA
The contact owns a 2004 Toyota 4runner. During routine maintenance, the contact noticed that the frame was rusted out. The vehicle was taken to Toyota of bellingham (360-676-0600, located at 1100 Iowa St, bellingham, wa 98229) and the contact was informed that there was no recall. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 87,000.
- Kingfield, ME, USA
Takata recall, the radiator mount and frame supports are rusted out, also the rear shock and air suspension mounts are rusted out. Vehicle was in motion when shock mount broke.
- Boonville, IN, USA
- Amherst, NH, USA