10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 7,922 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall: Have been waiting for over a year for a remedy. Have not been able to use the front passenger seat for all of that time. Have called Toyota directly on 03/08/17 (case # 1703082418) and contacted my local dealer on multiple occasions only to discover they still had no solution to the issue. Got tired of waiting and wanted to purchase a new vehicle that my family can ride in together. Went to trade in this vehicle on 07/01/17 and the dealer undercut my fair trade in price by $5,000 stating the outstanding recall was a danger to a future owner and that they couldn't sell the vehicle with a known safety hazard. Extremely frustrated that Toyota hasn't found a solution to this known issue for over a year. Now it's cost me thousands of dollars.
- Pearland, TX, USA
Takata recall - have been waiting 1 year to receive notification from Toyota as to their remedy to fix my airbag. I am in zone a and would appreciate getting my vehicle fixed. I was first notified by Toyota in July 2016; how long must I wait to get a safety issue fixed?
- Brooksville, FL, USA
The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was taken to atlanta Toyota (located at 2345 pleasant hill road, duluth, ga 30096, tel: (770) 872-0087) where the contact was provided a loaner vehicle. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Grayson, GA, USA
Takata recall. The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Brandenton, FL, USA
Takata recall. The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (san marcos Toyota 5101 I-35, san marcos, tx, 78666) and manufacturer were contacted and confirmed that the parts would not be available until September 2017. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/23/17 updated 08/28/2017
- New Braunfels, TX, USA
The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (pat lobb Toyota of mckinney in mckinney, tx 75070) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would become available. The contact stated that the brakes locked up while driving approximately 30 mph. The dealer stated that the brakes worked as intended. The failure mileage was unknown. VIN tool confirms parts not available.
- Mckinney, TX, USA
Takata recall. The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer (lowe Toyota of warner robins, 375 S houston lake rd, warner robins, ga 31088, (478) 971-5693) confirmed that the parts were not available for the recall remedy. The manufacturer did not know when the parts would arrive. The contact had not experienced a failure. VIN tool confirms parts not available parts distribution disconnect.
- Rhine, GA, USA
Takata recall: Airbag was recalled May 23, 2016. We have contacted Toyota and been told there is still no remedy for the recall. It has been 11 months that we have not been able to use our front passenger seat safely. I think nearly a year is plenty of time to remedy the recall and no end is in sight. It is more than an "inconvenience" at this point. We would like it fixed now, it has been nearly a year.
- Kansas City, MO, USA
Takata recall recall date of May 23, 2016. One year later, still no remedy from Toyota, other than to recommend that we not allow passengers ride in the front seat, which obviously is not practical.
- Fayetteville, GA, USA
Takata recall- no incident has occurred however we are filing a complaint due to the unacceptable amount of time to have the recall corrected. Recall notice sent over a year ago advising us not to have a passenger riding in the front passenger seat of the car due to problem with airbag which can lead to serious injury or death. Nothing has been done to resolve this. We should have the airbag and all related components replaced and/or repaired immediately.
- Indio, CA, USA
Takata recall - one year and still no fix
- Jekyll Island, GA, USA
Takata recall. The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer offered to place the contact on a waiting list for a rental, but the contact declined. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Universal City, TX, USA
Takata recall: On July 15, 2016 we received a letter from Toyota regarding the recall or our passenger side airbag. It is now 8 months later and their recall website still says there is no remedy for this. Meanwhile, I've seen news reports that takata pleaded guilty for this fraud and there were Toyota executives that knew about these faulty airbags at the time the deal was made. We have waited long enough for this fix. Please notify us as soon as this remedy if available for our vehicle!
- Miami Beach, FL, USA
It has been over 8 months and my car is still not fixed. I am still unable to have my full family ride in my car, as no one can sit in the front passenger seat. Toyota Corp and the local Toyota dealership are refusing to provide me a loaner vehicle unless I sign a form indicating that I will keep my car in my garage and not use it. Why can I not drive my own car, by myself, with no one in the passenger seat, like I am doing now? I am only needing the loaner for my full family. I should be able to drive my own care by myself, freely. I refuse to sign such a waiver; however, it has been over 8 months and we need a family car. I have left several messages for Toyota Corp and for my local dealership. No one is assisting me with this.
- Baton Rouge, LA, USA
The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Scottsdale, AZ, USA
Takata recall. The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/12/17 updated 10/11/2017
- Richmond, VA, USA
Takata recall. The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 14V340000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/05/17 updated 10/11/2017
- Arlington, TX, USA
The contact owns a 2011 Toyota 4runner. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Memphis, TX, USA
Takata recall
- Summerville, SC, USA
- Orange, TX, USA