10.0
really awful- Crashes / Fires:
- 14 / 0
- Injuries / Deaths:
- 6 / 1
- Average Mileage:
- 35,831 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My Avalon is part of NHTSA recall campaign 15V043 -- the second recall campaign because the first was a total failure. The second recall remedy is apparently "in process" -- where it has been since my vehicle first failed in 2011. The airbag light continues to intermittently activate while driving, suggesting that the airbag may not inflate in a crash. Why is NHTSA such a spineless weakling" NHTSA, fulfill your mandate to protect my family! you are the government Agency. Therefore, stop pandering to Toyota and force a remedy now. Perhaps Toyota doesn't have the engineering resources to resolve this problem in four years time"
- Webster Groves, MO, USA
We have a 2003 Toyota Avalon which we purchased new from Toyota dealership. It has an outstanding air bag recall dated January 27, 2015. We keep getting told we will be notified when parts are available but this is getting ridiculous. I talked to their service dept again on Friday, Oct 23rd and they told me they still have no info on parts availability for this repair. What can you do to get this moving?
- Thiensville, WI, USA
The contact owns a 2003 Toyota Avalon. The contact received notification of NHTSA campaign numbers: 15V043000 (air bags) and 14V147000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Sugarland, TX, USA
The contact owns a 2003 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time to the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Update 01/13/16 MA updated 01/16/16.
- Miami, FL, USA
2003 Toyota Avalon. Consumer writes in regards to air bag malfunction during vehicle accident. On November 16, 2013 while driving at 55 mph in the 4th lane, another vehicle in the consumer's lane 100 yards away from him, suddenly stopped. Traffic was light, so the consumer switched to the 3rd lane left of him. When he got within six car lengths of the stopped vehicle in the right lane, he was suddenly side swiped by an automobile wanting to move into his lane. The contact to his vehicle caused the frontal air bag to deploy in an alarming and strange way. The driver air bag barely made itself out of the steering column, then slowly continued to inflate and blocked his vision. In a panic mode to get the partially filled air bag out of his face, the consumer apparently turned the steering lightly to the right, which caused the passenger side front wheel to hit and then skidded off the back driver side wheel of the vehicle that originally stopped 100 yards in front of him. The consumer stated the air bag should have never deployed; especially in the manner in which they did. The consumer stated he has received five letters regarding the air bag. He was informed by Toyota, there was nothing they could do without permission from headquarters. Updated 08/04/16. Updated 02/16/17.
- Downey, CA, USA
2003 Toyota Avalon. Consumer writes in regards to no replacement parts available to complete supplemental restraint system / electronic control unit recall.
- Diamond Bar, CA, USA
The contact owns a 2003 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Oceanside, CA, USA
The contact owns a 2003 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Bradenton, FL, USA
The contact owns a 2003 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- San Marcus, CA, USA
The contact owns a 2003 Toyota Avalon. The contact received recall notifications from the manufacturer related to the supplemental restraint system and electronic control unit. The parts needed to perform the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The NHTSA campaign numbers were unknown. The contact had not experienced a failure. Updated 12/03/15
- Scottsbluff, NE, USA
The contact owns a 2003 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- White Oak, TX, USA
No accident, I just want to say the recall fix is taking too long. It is over two years since this defect was revealed. The repair needs to be completed.
- Canfield, OH, USA
The contact owns a 2003 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. MA 10/25/15 updated 12/09/15
- Cranberry Township, PA, USA
The contact owns a 2003 Toyota Avalon. The contact stated that the air bag warning light illuminated. The vehicle was repaired under NHTSA campaign numbers: 15V043000 (air bags) and 14V147000 (air bags); however, the air bag warning light remained illuminated. The vehicle was taken back to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was not available.
- Houma, LA, USA
The contact owns a 2003 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. MA 10/19/2015 updated 2/24/2015
- Philadelphia , PA, USA
The contact owns a 2003 Toyota. The contact received notification of NHTSA campaign number: 15V043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
- Lone Tree, CO, USA
The contact owns a 2003 Toyota Avalon. The contact received notification of NHTSA campaign number: 15V043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 09/21/15
- Colorado Springs , CO, USA
The contact owns a 2003 Toyota Avalon. The contact received notification of NHTSA campaign number: 14V147000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Hudson, FL, USA
The fix for this recall is long overdue! what action is being taken to expedite the fix? we have been waiting close to 7 months for this repair! NHTSA recall number: 15V043 recall date: January 27, 2015 manufacturer recall number: E3G summary: The electronic control unit (ECU) for the supplemental restraint system (SRS) in these vehicles could have been manufactured with integrated circuits that are susceptible to internal short circuiting when exposed to certain electrical noise from various vehicle electrical components. If internal short circuiting occurs, the front airbag(s) and/or seat belt pretensioners could inadvertently deploy. An airbag that deploys inadvertently can, under some circumstances, increase the risk of minor injury and the possibility of a crash. Safety risk: If internal short circuiting occurs, the front airbag(s) and/or seat belt pretensioners could inadvertently deploy. An airbag that deploys inadvertently can, under some circumstances, increase the risk of minor injury and the possibility of a crash.
- Thiensville, WI, USA
- Obetz, OH, USA