TSB: Some 2013 ? 2014 model year Avalon and Avalon HV vehicles may exhibit a condition where the
headliner is sagging or loose along the rear edge of the moon roof opening and there is a noticeable
gap between the headliner and sun shade. This is due to the force of the headliner being greater
than the strength of the Dual Lock? fasteners/adhesive which causes them to separate, allowing the
headliner to sag in this area. Use the following Repair Procedure to address this condition.
