TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS:
?Careful inspection for paint chips/scratches and body dents/dings
?Proper operation of electrical accessories
?Interior cleanliness
?Proper function of mechanical systems
Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of their vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?)
A new PDS Check Sheet has been developed for the 2020 model year C-HR. Some check points have been added, expanded, or clarified.
