10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 12,050 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Front struts were a known defect, dealer told me, they bang loudly and may fail I fear. Dealer service dept told me the struts were known to be defective and should have been replaced but the previous owner did not know this. Now they are really bad,
- Albuquerque, NM, USA
Struts failed.
- Temple Cit, CA, USA
Suspenssion design problem, car bottoms out on all dips and drive way.
- Hesperia, CA, USA
The car makes a groaning noise over rough road surfaces. The condition is rapidly getting worse. Toyota dealer informed me that Toyota is aware that a small number of cars have this problem and attempts to devise a remedy, but has been unsuccessful. Toyota has told me, via the service manager at the dealership, that "it is suspension noise, which is a characteristic of the car". Toyota regional customer relations manager and Toyota employed technican have both been in the car. Toyota fixed the loose roof, however there has been no offer of a solution on the deteriorating condition of the suspension. The dealer has told me that Toyota will not offer a soluiton.
- Scituate, MA, USA
Vehicle sits to low to the ground. Vehicle bottoms out on speed bumps with 4 adults riding.
- Oak Grove, OR, USA
Vehicle sits too low-minimum ground clearance very low. Also height is too low in both front and rear. Vehicle rides rough and bouncy on bumpy roads.
- Northport, NY, USA
- Arlington, VA, USA