10.0
really awful- Crashes / Fires:
- 31 / 0
- Injuries / Deaths:
- 33 / 1
- Average Mileage:
- 73,535 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2004 Toyota Camry. While driving at various speeds, the air bag warning indicator continuously illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer. The dealer stated that they re-calibrated the passenger side air bag indicator, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 12,632.
- Springfield, MA, USA
There is no horn after the air bag light came on so I called conicelli Toyota in springfield pa, but they said only passenger side airbags were a problem so I would have a $115 dollar charge plus labor & parts so I can not pay that now so he said just call back when you can" & hung up well the airbag didn't just light up for no reason? I am the only driver & the only passengers ever are my grandchildren!! I only get ssdisabilty so I guess I will have to drive it the way it is"
- Drexel Hill, PA, USA
Dash airbag light came on and the passenger air bag sensor showed off even through someone was in the seat. First the dealer tried to reset system, but two days later light came back on. Took to dealer second time and they had trouble finding issue at first. Issue traced to airbag switch under back seat. Learned that while light is on entire airbag system fails. Dangerous situation and surprised by lack of redundancy in such an important system. Cost of repair seems very excessive at $1,000 for a sensor, but have little choice. I realize that the car is ~10 years old, but failure of this component seem very premature. Car is in very good condition with no excess wear or subject to abuse.
- Waterbury, CT, USA
The contact owned a 2004 Toyota Camry. The contact stated that a semi truck rear ended the contact's vehicle. As a result, the contact's vehicle crashed into another vehicle and the air bags failed to deploy. A police report was filed and no injuries were sustained. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 232,000. The VIN was not available.
- Kansas City, MO, USA
The contact owned a 2004 Toyota Camry. The contact stated while driving approximately 10 mph, the vehicle was involved in a crash and the air bags failed to deploy. The contact and another occupant sustained unknown injuries and medical attention was required. The vehicle was destroyed. A police report was filed. The manufacturer was notified of the failure. The failure mileage was unknown and the VIN was unavailable.
- Egg Harbor Township, NJ, USA
TL-the contact owns a 2004 Toyota Camry. The contact stated that the passenger side dashboard started to deteriorate around the air bag area. The dealer diagnosed that the dashboard needed to be replaced. The vehicle had not been repaired. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 110,000.
- Lake Mary , FL, USA
.......just need to ask a question, in light of the stories on air bag, the light on my dashboard says..."passenger air bag off"......I called Toyota and they asked if I were nearby and could I come in when I called (about 4 pm).... I said I was nearby and drove directly there (67th western, Chicago. One of the tech's looked at the light and said "oh that light will go off when some one sits in the passenger seat ( knew it wouldn't)....he immediately went to the passenger side, sat down and the light didn't go off.....then he said oh, ur airbag light is on (behind the steering wheel). He then said since ur car is not on the re-call list, we have to conduct an inspection..about $110 dollars, and then if we find something, the $110 will be applied to the charges. I said like what, he said it might be a sensor, it might be something else we don't know until we inspect it............................so, my question to you is how do you know that 2004 Camry's are not included, and whether or not, Toyota just wants to charge me for something that they should have covered.... secondly, 2 items on your recall list, I don't believe were done a) NHTSA #11V539000, Nov. 9, 2011..........................and B)NHTSA#04V346000, July 13, 2004.......................thank you for your assistance and advice.
- Chicago, IL, USA
The contact owned a 2004 Toyota Camry. While driving in reverse, the contact depressed the brake pedal and the vehicle failed to respond. As a result, the contact crashed the vehicle into another vehicle. The air bags failed to deploy. The contact sustained a bruised rib on the right side, but did not require medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified. The speed was unknown. The approximate failure mileage was 36,000.
- Winter Haven, FL, USA
The contact owns a 2004 Toyota Camry. The contact stated that while at a stop light, another vehicle crashed into the passenger side of the vehicle. The vehicle then reversed and crashed into the vehcle a second time from the front end. The air bags failed to deploy. A police report was filed and one injury was reported. On another occasion, the contact stated that while driving at various speeds, the rear passenger wheel felt abnormal and as a result the contact crashed into an embankment. The air bags again did not deploy and the contact injured her back and legs. A police report was filed. The vehicle was not diagnosed or repaired. The approximate failure mileage was 45,000. The VIN was not available.
- Sherveport, LA, USA
On July 6th I notice passenger side air bag on my Toyota Camry 2004 model is crack about 6 inches and look like it going to explore I'm extremely concern about this because I do not want anyone to get hurt especially when it can be avoid. I contact Toyota they told me to take to the dealer for an evaluation. I'm fearful because some time my daughter sits in the passenger side of this car and do not want her to get hurt. Toyota told me that there is no recall for this problem. Toyota also told me that the car is old and they might not be responsible to fix...I am a confuse by their respond because this is a manufacture problem not the customer. I can send picture, please let me know how I can do that. My husband will take the car to the dealer on July 8th please contact me with the process to repair. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). Updated 2/6/2015
- Bellerose, NY, USA
The contact owns a 2004 Toyota Camry. The contact stated that while traveling at an unknown speed, she was involved in a crash. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was not taken to the dealer for inspection of the air bag failure. The manufacture was not notified of the failure. The failure mileage was 50,000 and the current mileage was 60,000.
- Shreveport, LA, USA
The contact owns a 2004 Toyota Camry. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to the dealer who diagnosed that the passenger seat air bag sensor was defective and as a result, the air bag seat assembly needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 135,000.
- Reisterstown, MD, USA
The contact owns a 2004 Toyota Camry. The contact stated that while driving 45 mph, the contact rear ended another vehicle. Upon impact, the driver and passenger front air bags failed to deploy. There were no injuries. The vehicle was completely destroyed and a police report was filed. The manufacturer was notified of the failure. The approximate failure mileage was 140,000. The VIN was unavailable.
- Troy, MI, USA
The passenger side SRS airbag assembly is coming off and seems as if the passenger side airbag inflators failed to deploy the airbag. There were no accidents to the car. Tried to report and lodge formal complaint with Toyota and their dealers, but they refused to look at the issue and decided not to lodge complaint..... updated 10-17-13
- Jacksonville, FL, USA
Airbag light illuminated. Code B1801 was present. Coil spring / spiral cable needed to be replaced.
- Islip Terrace, NY, USA
The contact owns a 2004 Toyota Camry. The contact stated that the driver was traveling 15 mph when the vehicle began to accelerate uncontrollably. The driver attempted to brake, but the vehicle failed to respond. The driver attempted to turn off the vehicle. However, the vehicle was unresponsive. The driver crashed against the pavement, a fence and then dove into a creek. The air bags did not deploy. The driver sustained a concussion and injuries to the back and neck. The vehicle was destroyed. The police were called and a police report was filed. The current and the failure mileage was 75,000. Updated 08/16/12...updated 03-10-16
- Valley Cottage, NY, USA
The from passenger SRS airbag assembly is coming off, exposing something like yellow padding which may be indication of manufacturing defect. This may cause fatalities during accident.
- Jacksonville, FL, USA
The contact owns a 2004 Toyota Camry. While parked, the air bag light illuminated on the instrument panel and stayed on. The vehicle was taken to the dealer where the technicians stated the sensors could be reprogrammed but they could not guarantee that would repair the failure. The technicians stated if the reprogram did not work the front passenger seat would have to be replaced. The vehicle was not repaired. The failure mileage was 47,217.
- South Uclip, OH, USA
I was driving the vehicle on rt 684 going South towards white plains westchester county NY, around 6:00 pm, I was driving in the middle lane at 65 mile speed, then I was changing from middle lane to the left lane, suddenly the vehicle went to in appropriate and uncontrolled acceleration and drifted to the middle island, the car was forced to stop by the shrubs and small trees. I was able to get out of the car, called 911, went back to my seat and the police and ambulance came and took me to northerwestchester hospital in mt kisco NY.
- Cranbury , NJ, USA
- Oak Park, MI, USA