10.0
really awful- Crashes / Fires:
- 13 / 9
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 67,633 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Sticking dashboard is melting very sticky
- Miami, FL, USA
The contact owns a 2007 Toyota Camry. The contact stated that the dashboard was extremely oily and was melting. The contact called Toyota of glendora (located at 1949 auto centre dr, glendora, ca 91740, (909) 305-2000) and notified them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 117,000.
- Pasadena, CA, USA
Large parts of dashboard melting or extruding glossy sticky residue, causing hazardous glare when driving. Toyota aware of situation and extended warranty for some models for this condition but not my model.
- Basking Ridge, NJ, USA
The contact owns a 2007 Toyota Camry. The contact stated that the driver's side sun visor failed to function and the dashboard was deteriorating. The owner was concerned that the dashboard failure could affect the structural integrity of the air bag components. The dealer from where the vehicle was purchased was contacted, but had not provided a manufacturer customer support program - lsc ZE6 (Toyota dash problem melting cracking warranty extension). The dealer stated that the vehicle would need to be diagnosed. The manufacturer was notified of the failure several times and the contact was waiting for a case manager to respond with a resolution. The vehicle was not diagnosed or repaired. The contact did not have the dealer information handy. The failure mileage was not available.
- Ethridge, TN, USA
The contact owns a 2007 Toyota Camry. The contact stated that the dashboard was melting. The vehicle was taken to the dealer brown's Toyota of glen burnie (7167 ritchie hwy, glen burnie, md 21061 (855)-424-4897) where a diagnostic test was performed and determine that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 51,000. Consumer stated dealer extended the warranty to 2017 but consumer didn't get this effect until 2018.
- Brooklyn Park, MD, USA
Toyota case #1809103728. Dashboard is melting. Mother never received the notification in the mail and was not advised when she brough the car into the Toyota dealer. Spoke to natasha ramirez, operations supervisor at Toyota headquarters and she advised there is nothing they an do. They are allowing dangerous vehicle on the road and are not taking any responsibility or action to fix the situation.
- Los Angeles, CA, USA
Dash board is extremely sticky. It can not be cleaned or touched with out sticking to it or gouging out a chunk of it. Even in the cold weather it is impossible to clean.
- Montgomery, AL, USA
The contact owns a 2007 Toyota Camry. While driving, a glare from the melted dashboard made it difficult to see the road. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified and provided case number: 1805140953. No further assistance was provided. The failure mileage was approximately 80,000.
- Wilson, NC, USA
The contact owns a 2007 Toyota Camry. While driving approximately 25 mph, the reflection of the sun on the melting dashboard created a mirror like effect and obscured the driver's visibility. The vehicle was taken to the dealer (Toyota of turnersville, 3400 NJ-42 turnersville, New Jersey 08012) where they determined that the vehicle had exceeded the 10 year warranty for a recall repair. The specific recall information was unavailable. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 48,370.
- Wenonah, NJ, USA
The contact owns a 2007 Toyota Camry. The contact stated that the dashboard was melting and had a sticky residue on the surface. While driving, the glare of the sun off the dashboard made it difficult to clearly see the road. The dealer (lustine Toyota, 14227 jefferson davis hwy, woodbridge, va 22191, (703) 494-1800) informed the contact that the failure was a known issue with Toyota. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the extended warranty had expired for the repair. The failure mileage was 154,000.
- Dumfries, VA, USA
The contact owns a 2007 Toyota Camry. The contact stated that the vehicle's dashboard was melting and cracked. The vehicle was taken to lipton Toyota (1700 w oakland park blvd, fort lauderdale, fl 33311, (954) 790-6137), but the cause of the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 51,000.
- Sunrise, FL, USA
The contact owns a 2007 Toyota Camry. While driving 35 mph, the contact noticed a sticky substance on the dashboard. The contact stated that the glare from the sun onto the windshield made it difficult for the driver to see the preceding vehicle. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 162,000.
- San Antonio, TX, USA
Dashboard creates a very shiny surface making it hard to properly see the road. It looks like it is melting. When I touch it, it sticks. It is very dangerous while I drive. I live in Florida so I had to put a dashboard cover which still doesn stay fixed.
- Daytona Beach, FL, USA
Dash is melting especially in hot weather.
- Scottsboro, AL, USA
Sticky dashboard. Causes visibility hazard due to shiny glare. Toyota did not notify ahead of their warranty extension. Right Toyota dealership did not mention after service visits. Toyota will not replace, says it is, my fault for not knowing ahead of time that my dashboard would one day melt. Car has always been garaged and has only 55K miles. Shame on Toyota.
- Scottsdale, AZ, USA
My Toyota Camry SE 2007 model consumes excessive oil. The oil gone at 2400 km after I changed the oil. And the paint right above the door and on the spoiler start getting peeling off.
- Maple Ridge, WA, USA
The dashboard is made of a plastic that deteriorates over time. The effect is a sticky coating when the dashboard is exposed to warmth. Toyota expanded the warranty for 10 years. My car did not exhibit symptoms during that time, or when checked, had not been exposed to heat (the car is garage kept). Dashboards should not wear out. Toyota was sold a defective material. I do not understand why Toyota would not insist that customers are made whole for this (the repair is over $1,200) rather than risk losing loyal (formerlly loyal) customers. My wife and I have owned 5 Toyota since 1980, and currently have two. The shiny dash can be a safety hazard. Our 2007 had other serious defects that Toyota repaired. We will shop another brand next time.
- Chevy Chase, MD, USA
The contact owns a 2007 Toyota Camry. The contact stated that the dashboard had a sticky residue as well as cracks. The glare from the sticky substance was impacting the contact's visibility while driving. The dealer (bill penney Toyota, 4808 university dr. Nw, huntsville, al 35816, (256) 837-1111) diagnosed that the dashboard needed to be replaced. The manufacturer was notified and stated that there was no recall. The manufacturer provided an extended warranty campaign, but indicated that the vehicle was excluded. The contact was advised to take the vehicle to the dealer for repairs. The failure mileage was not available.
- Athens, AL, USA
Toyota needs to be held responsible 4 the unexpected acceleration of these vehicles. Make them test it under 32 degrees and the rpms will almost always increase and decrease abruptly though giving gas at a steady pace. It's happened every year every winter since I bought the car new. The pedal fix/recall was a slap in the face to those of us who suspect it is an engine or electrical issue. It must be tested in cold cold weather and upon the car just starting to run. It does seem to subside as the engine warms but on the next cold day the car tries to accelerate itself again
- Merrimac, MA, USA
- Ellisville, MO, USA