10.0
really awful- Crashes / Fires:
- 110 / 6
- Injuries / Deaths:
- 61 / 3
- Average Mileage:
- 40,443 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have had 2 accidents where my Toyota has accelerated itself and the only way to stop was to crash in the car in front of me...the brake would not work..as a result my insurance has gone up and the value of my Toyota has gone down.
- Houston, TX, USA
The contact owns a 2007 Toyota Camry. While shifting the vehicle into reverse, the vehicle suddenly accelerated backwards. He attempted to shift the vehicle into neutral, but the engine continued to reeve. Eventually he turned the engine off and the vehicle stopped. Also while at a stop light the vehicle accelerated without intention. He contacted the manufacturer and was not provided with any assistance. The vehicle was taken to the dealer several times. The first technician could not identify the cause of the failure. At the second inspection the technician stated the floor-mats did not cause the failure. However he concluded that the computer needed to be reprogrammed. No repairs were made. The failure and current mileages were 10,000. Updated 01/05/10 updated 01/06/10.
- Beachwood, OH, USA
Toyotas latest recall should not be a floor mat or stuck accelerator problem. My 2007 Camry has experienced this scenerio at least several times a year (even though I know it exists). The problem is the design of the brake pedal and accelerator pedal. The brake pedal (when braking) is closer to the floor than the height of the un-depressed accelerator pedel. If the driver has big feet or is not precise when placing the foot, it is possible to depress both pedals at the same time. The harder one tries to stop, the faster the engine wants to run. In my vehicles from the past, the accelerator pedal, when not depressed, was closer to the floor than the position of the brake pedal during a very hard (emergency) braking action. Toyota's firmware fix of not allowing the accelerator signal to override the braking signal is not a good fix for the problem. Sometimes it is desirable to increase the speed of the engine before releasing the brake to provent rolling backwards when starting on a grade. Paying attention to the ergonomics of how the pedals and the human driver interface and proper engineering design is the solution.
- Houston, TX, USA
I have a 2007 Toyota Camry. While parallel parking, I had my foot on the brake and the car surged forward at a high rate of speed that I could not control. The brakes were ineffective and I stopped by crashing into the car in front of me. There was some mild bumper damage. I believe the same thing happened last year when I was in a minor motor vehicle accident. I was traveling with traffic and was unable to stop at a red light and hit the car in front of me that was stopped for the light. I was keeping with traffic which was not traveling at a high rate of speed, but the car kept going and braking was ineffective to stop it. I had the car towed to the dealership and they told me they could find nothing wrong with the car.
- Coronado, CA, USA
High speed collision involving a 2007 Toyota Camry. Driver was familiar with road and was not known to drive aggressively or significantly above speed limit. Police report put rate of speed at time of collision at least 85 mph. Conversations with investigators indicate that severity of collision indicates speed may have been 100 mph. Posted speed was approximately 40 mph. Updated 03/08/10 updated 05/10/10 updated 07/15/10 according to the police report, the driver crashed into a tree, to avoid hitting another vehicle. The vehicle also caught fire. Updated 10/05/10 updated 9/29/11
- Austin, TX, USA
The contact owns a 2007 Toyota Camry. While driving down a hill the contact was unable to stop the vehicle when the brakes were engaged. The contact was forced to shift gears into neutral which allowed her to stop the vehicle. The current and failure mileages were 36000. Updated 1/14/10 updated 01/15/10.
- Laguna Hills, CA, USA
The contact owns a 2007 Toyota Camry. While approaching a red traffic light the vehicle suddenly began to accelerate on its on; however, she was able to control the vehicle. The failure occurred on two occasions. The current and the failure mileages were 15,000.
- Martinez, GA, USA
Car accelerator took off while parked at drive in bank.
- Phenix City, AL, USA
Floor mat interference with accelerator pedal.
- Brooklyn, NY, USA
The contact owns a 2007 Toyota Camry. While driving between 55-60 mph the driver side floor mat shifted onto the accelerator pedal. Consequently there was an unintended vehicle acceleration up to 100 mph. After repeated brake application, and shifting the vehicle into the neutral, the vehicle decelerated. He pulled over to the side of the road, and removed the floor-mat. The vehicle was able to resume normal operation. The failure mileage was 70,000. The current mileage was 71,350.
- Brooklyn , NY, USA
Floor mat interference with acceleration pedal.
- Brooklyn, NY, USA
Purchased a 2007 Camry le, 4 door, on 12/12/06. Cruise control has failed many times. When going down hill with the cruise on the car will keep accelerating to very unsafe speeds. This started from the date of purchase. I went through arbitration in March of 2007 and was told by the arbitrator "that there has been an unreasonable amount of repair attempts for the same nonconformist that will impair the use, value and safety of the vehicle since Dec.2006". the problem has not been corrected and I don't use the cruise control. I have found that this problem has caused deaths, the latest in California, and several wrecks even in the area where I live. How many lives must be taken before Toyota will step up to bat and make a recall on this defective cruise control. The floor mats that Toyota is saying will cause this problem might be in part the cause but certainly not the root of the problem. I have been trying to get this situation addressed since the purchase of this vehicle and the near wrecks that I have almost encountered to no avail. The arbitrator did agree with my complaints but as stated above there had not been enough attempts provided by the dealership to correct the problem. How many times must one take a vehicle to the dealership with the same complaint before any action will be taken. I feel my life is more important than the runaround that I have received from Toyota and this is a very serious safety malfunction of the vehicle. I have all sorts of documentation to back my complaint and my 2007 Camry is not the only vehicle on the road with this safety issue. I was told by Toyota that the design had been changed with the 2007's and certainly the symptoms are consistent with control system malfunction but they did not know how to fix the problem.
- Kodak, TN, USA
There has been 2 occasions that my car has accelerated rapidly while driving with the cruise control on. The speed was set at 73mph. My foot was not touching the foot pedal nor was the floor mat. In both instances I was making a curve in the road when it happened. On one of the two occasions I received a speeding ticket totaling around $300. The car had accelerated to 95 before I regained control. Another problem I have noticed with the vehicle is when traveling at slow rates of speed (in 3rd gear automatic), the car will sporadically have power surges and jolt forward. I have had the vehicle since Jan. 09 and the problems described above have only happened 2-3 times each. I have not contacted any repair centers regarding the issues.
- Fayetteville, AR, USA
---------------------------------- I feel these runaway Toyota's are caused by there vsc system. The vsc system will take control of the vehicle's steering, throttle and brakes.this system has caused me embarrassment as well potentially put me and my passengers in danger. I parked on a snow covered parking spot it was a slight downhill grade. When attempt to back the car up, it would not allow me to do so. The vsc took control and I could not accelerate the engine, so that the tires could cut though the snow to get a grip. My passengers had to get out of the car and push it back to a place where the tires could get a grip, that was the embarrassing part, but what if this was a potential accident situation? I could not have moved the car and its passenger to safety. I strongly suspect the vsc system to be the cause of these accidents.
- Medford, OR, USA
Approximately one month ago, early Oct., I was merging onto an expressway with my 2007 Camry. As I was briskly accelerating, I noticed the gas pedal was stuck and the tachometer was registering 6000 to 7000 rpms. There was only light traffic, no one ahead of me for several hundred yards. I put the car into neutral and was able to flip the pedal up with my toe. I carefully drove home and brought the car into the Toyota dealership service department the next morning. I had inspected the floor mat and saw that it was nowhere near the gas pedal. The service manager took out the floor mat and said that was the problem. Although I asked to have the linkage checked, I doubt that was done. The problem so far has not recurred. In ordinary expressway traffic this could have been disastrous.
- Wilmette, IL, USA
The contact owns a 2007 Toyota Camry. While driving approximately 25 to 30 mph proceeding to a complete stop and applying pressure to the brake pedal, the vehicle began to surge forward without warning. The contact was able to continue driving normally; however, the failure occurred intermittently. The vehicle was taken to an authorized dealer for inspection. The technician was unable to duplicate the failure. The contact had concerns of the safety risk involved. The VIN was unavailable. The failure mileage was 15,000. The current mileage was 38,000.
- Tucson, AZ, USA
The contact owns a 2007 Toyota Camry. The vehicle would not stop when she applied pressure to the brake pedal at 40 mph. As a consequence she lost vehicle control, and then the vehicle rolled over. Her left foot was injured. The vehicle was completely destroyed. The failure and current mileages were 55000. The vehicle identification number was unavailable.
- Washington, NJ, USA
In 2007, I purchased a new 2007 Toyota Camry from tejas Toyota in humble, tx. On or about August 18, I got my vehicle serviced at the dealership. They performed a multi-point inspection, oil change, tire rotation, and checked fluids. Vehicle was rendered in good working condition. Approximately one week later, while approaching an intersection in downtown houston, I saw the vehicle in front of me begin to come to a stop. I saw the light turn red and I had plenty of room to stop. I applied the brake, but nothing happened. My tires did not squeal, my car did not decelerate at all, but I did not spin or veer off in any direction. I almost attempted to go around the vehicle stopped in front of me, however, that would have left me in the middle of oncoming traffic in an intersection. I knew that could result in a possibly worse situation, so I held down the brakes and just prayed that my vehicle would stop. As a result of this vehicle failure, I hit the vehicle in front of me directly in the rear end of their Mercedes Benz SUV. Strangely, my airbags did not deploy. This too greatly concerns me. Luckily no one was seriously hurt, however, it caused approximately $9,000 in damage to my vehicle and I have medical bills over $600. My car was fixed! ridiculous! unfortunately, now I am scared to drive my vehicle and I cannot recover my damages from my insurance company.
- Huffman, TX, USA
My 2007 Toyota Camry has accelerated uncontrollably on several occasions. At no time did the floor mat cause the problem. The last time I took the car to Toyota for the problem was in May 2009. I was told it was a computer problem, and the company had other reports of similar problems. According to my invoice from the visit, Toyota performed the following service to correct the problem: "recalibrate ECM op#EG8025. I have not experienced the acceleration issue since may, but the problem was only sporadic and occurred no more than two or three times a year.
- Solon, OH, USA
- Carlstadt, NJ, USA