10.0
really awful- Crashes / Fires:
- 110 / 6
- Injuries / Deaths:
- 61 / 3
- Average Mileage:
- 40,443 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have a 2007 Toyota Camry. I took it to a Toyota dealer on 4/2/2010 for the gas pedal modification and mentioned a thumping sound whenever I went over a bump in the road. I was told that a part that holds a heat shield in place under the gas tank had rusted away and the heat shield was making the noise. Did I want it fixed" of course I did, who wants the exhaust pipe to come in contact with the gas tank? I paid the $153.81 to have the heat shield problem fixed, and asked why an important part like that had failed after only 37,000 miles? they told me it's probably because of the weather and the snow and the rust. My problem remains - why a failure on a potentially dangerous part after only 37,000 miles? at least a third of Toyota's sales have to be in places where there's snow. Appears they're using cheap parts in critical places which could cause disastrous consequences. How could a part that holds a heatshield in place rust out after only 37,000 miles"
- Seven Hills , OH, USA
Toyota has failed to reply to my email of March 10 seeking information to be prepared for accelerator problems with my Camry. Customer [xxx] 03/10/2010 03:01 pm I have a 2007 Camry SE 4-cyl. I've had the recall repairs done. There are reports that some cars malfunction even after repair. I'm trying to figure out how to be prepared for that just in case. People are advised that if there is a problem to shift to neutral or turn off the ignition. But the reports I've seen said you can do those things on some cars but not others. I'd like to know if I can with my car. Will it let me shift into neutral (auto transmission)" will it let me turn off the ignition? is there anything else I can do if I have a problem" information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Berkeley, CA, USA
On listed date at approximately 0940, my mother in law was operating my 2007 Toyota Camry in la plata, md. As she pulled left into a parking space she removed her foot from the accelerator and placed in on the brake and went to place the vehicle into park. At that time, the vehicle lurched aggressively forward, jumping several feet into the grass at that location. She was able to stop the vehicle since her foot was on the brake, place in into reverse and park it without further incident. She reported it to me immediately. She had my two young children in the vehicle and knew that I had an unwanted acceleration incident in Jan. 2008. That incident (accelerator was stuck to floor- reported to NHTSA (ref ODI #10214714), was investigated by scott yon of NHTSA who also personally inspected the vehicle. The recall repair was completed on the vehicle in April 2010. This incident occurred after repairs were performed.
- La Plata, MD, USA
The contact owns a 2007 Toyota Camry. The contact stated that while driving at approximately 35 mph, the brakes malfunctioned when he attempted to slow down at a traffic light. Because the vehicle did not slow down, the vehicle crashed into another vehicle at the intersection. The air bags did not deploy and one passenger from the other vehicle was injured and taken to the hospital. The contact had not spoken with the manufacturer at the time of the complaint. The failure mileage was approximately 26,000.
- Visalia, CA, USA
2007 Toyota Camry ***consumer has attached a complaint from another consumer the consumer stated he had two corrections done to the throttle system and the acceleration which is still not normal, but acceptable compared to what it was originally. The cruise control was still faulty, but the consumer devised a way to work around the problem, not convenient but it worked. The consumer also complained about a delayed acceleration problem. The acceleration delay moved from 0 RPM to about 2000 RPM where it would go flat for about two seconds and then raced to about 4,000 RPM before settling down.
- Plainview, NY, USA
The contact owns a 2007 Toyota Camry. When the contact shifted into drive gear, the vehicle accelerated through her lawn. There were no injuries. The police arrived and a police report was filed. The dealer was unable to duplicate the failure and stated that the vehicle was functioning normally. The contact stated that the failure had occurred twice. The vehicle was not repaired. The failure and current mileages were 91,000.
- Prior Lake, MN, USA
While driving the car at approximately 30mph, when I pressed the brake pedal, the car would not stop. The gas pedal got stuck. I put the car in neutral and pressed the power button. When I restarted the car, the brakes and gas pedal worked appropriately.
- Round Hill, VA, USA
The contact owns a 2007 Toyota Camry hybrid. While driving at approximately 10 mph, the contact noticed that the vehicle suddenly accelerated when he depressed the brake pedal. He was able to stop the vehicle by applying more pressure to the brake pedal. The brake warning light illuminated. The vehicle was towed to an authorized dealership but the dealer could not duplicate the problem. The vehicle had not been repaired at the time of the complaint. The failure mileage was approximately 32,000. The current mileage was approximately 42,000.
- North Attalbolo, MA, USA
I was waiting at a red light when the vehicle revved and lurched forward and hit the vehicle in front of me, bounced off and hit it again. I pressed the brakes as hard as I could but it took a few moments before the car would stop. Had car towed to dealership where it is still waiting for an engineer to look at it. They said it will be approximately 74 days before they even look at it due to having so many claims at this time. This vehicle was in just the week before for the recall fix for the accelerator pedal.
- Greensboro, NC, USA
The contact owns a 2007 Toyota Camry. While driving and approximately 10 mph, the vehicle suddenly surged forward until it crashed into a tree. The brakes were applied but the vehicle did not stop. The police arrived to the scene and filed a police report accordingly. There were no injuries. The vehicle was driven to the contact's home and repaired for body damage. The contact had not noticed the problem since. The current and failure mileages were unknown.
- New Port Richey, FL, USA
I was driving for work with my Toyota Camry 2007. While accelerating to get on the highway, around the end of the ramp, my vehicle suddenly accelerated with no controls working from the driver's seat either for the steering wheel or the brake. In a matter of a few seconds, the vehicle went a few times in a zig-zag manner and subsequently hit a semi-trailer which was southbound on the highway. My car was completely smashed in the front and totaled later. This incident occurred after my car went through the accelerator pedal replacement as per recommendation of the Toyota recall procedure. I could have been easily killed in this accident. I got a traffic ticket for the first time in my life after having a ticket-free driving record for the past 11+ years. I am pleading 'not guilty' for this ticket because the defective Toyota car was responsible for the accident and not my error.
- Sylvania, OH, USA
On 4/3/10, unintended accelerator "fix" per Toyota letter was performed on our 2007 Toyota Camry xle (vann york Toyota in high point, nc). On 4/12/10, while my wife was driving at 35mph on a city street, maintaining constant acceleration; then, she removed the foot of the accelerator as she headed toward an intersection, when suddenly, the engine speed drastically increased (I.e. revved up like when the driver steps on the accelerator to achieve a fast velocity rate of change); however, the car velocity decreased and she applied the brakes to get to the intersection and make a right turn. It is important to point out that the sudden engine speed increase lasted for approximately 5 seconds; afterwards, the engine speed went back to the normal (previous) level. After making a right turn at the intersection, there was no re-occurrence of this issue, and my wife and 5 year old daughter made it home safe. The sudden engine speed increases have occurred multiple times in our 2007 Toyota Camry since we bought it late 2006. We have reported this issue, as well as what feels like infrequent tire slippages to several dealerships (in phoenix and greensboro), but they have never found any issues while inspecting the car. We are extremely concerned that even after Toyota has recommended the accelerator "fix" (they changed the shape of the accelerator pedal and made an update to the engine throttle computer) and the fix has been applied to our car, it continues to behave in the manner described above. We feel the car is unsafe.
- Summerfield, NC, USA
I have Toyota Camry 2007. I had experienced the RPM shooting up in low acceleration. I took the vehicle to dealer for repair in early Feb 2010, but the dealer detected no problem. However, as the problem persisted and it happened frequently, so I took the video of speedometer and tachometer, and went back to dealer with the video. Mechanics at the dealer tried to duplicate the problem with computer hooked to my car, and I drove the car with them. But again, the problem could not be duplicated. Dealer advised me that this has nothing to do with sudden acceleration of Toyota vehicles, and asked me to come back if the problem persists. Toyota did not perform any repair at that time. However, after this visit to the dealer, I have not experienced the same problem as frequently. I may have noticed it few times in the past month although I feel that acceleration seem unsteady. No accident has occurred, and I do not have sudden acceleration problem as reported on the news. However, I am concerned that the problem I have might be related to the sudden acceleration problem. I would like to provide the video if it can help NHTSA's current investigation for sudden acceleration of Toyota vehicles. The consumer felt the transmission temporarily disengaged or down shifted temporarily. The RPM jumped about 200-500 rpms momentarily. When it happened, the consumer felt an abrupt, but slight jerk, but it didn't accelerate in an uncontrolled manner. Updated 04/29/10
- Los Angeles, CA, USA
The contact owns a 2007 Toyota Camry. He referenced recall 10V017000 (vehicle speed control, accelerator pedal) and stated that after the recall repair, it was more difficult for the primary driver of the vehicle to reach the brake pedal since it was placed lower to the floor. He stated that only the tips of the drivers toes touched the accelerator pedal and she had to lift her feet over the carpet to engage the brakes. The contact called the manufacturer but had received no correspondence when the complaint was filed. The current and failure mileages were 36,996.
- San Dimos, CA, USA
2007 Toyota Camry was repaired pursuant to letters from Toyota about a recall. Approximately one week after the "repair" the car accelerated into the wall of a business in albany, Georgia. Fortunately no one was injured, but there was damage to the business and the vehicle.
- Albany, GA, USA
While driving my car to work it would accelerate. My car had two recalls. The dealership had my car during most of the month of February. They called me and indicated the car was repaired. Drove car to work and car accelerated again. Took car back to dealership and they put in a new drive shaft. At that point I was too scared to get back in car. I had no confidence that the problem was fixed and I don't really think they knew what was wrong with the car as it was still unsafe to drive. I could not get back in that car nor could I afford to go to another dealership to purchase a new one. I qualified for their 0% financing on a 2010 new production with no recall and free two year maintenance agreement. I felt trapped with no choice but to buy the car as I had put $11,000 on the 2007 which was a loss. I have been driving over 30 years and never had an accident or ticket until I bought this car.
- Slidell, LA, USA
The contact owns a 2007 Toyota Camry. The contact stated that when removing her foot from the brake pedal, the vehicle would abnormally accelerate without driver intent. The vehicle was taken to the dealer for diagnostic testing. The dealer could not duplicate the failure. There were no repairs made to the vehicle. The approximate current and failure mileages were 45,000.
- Middleburg, PA, USA
I wanted to share my experience with my Toyota Camry re. The acceleration problem, for you to share with your engineers. I leased my 2007 Camry in August 2007 (VIN [xxx]), a 4 cylinder model. Approximately a year later, I was on the freeway passing a car when I needed a sudden burst of speed, so I floored the accelerator hard. (I was used to a 6 cylinder which reacts instantly.) the accelerator seemed to stick and I experienced a racing engine that would not slow down. I was able to safely stop the car by putting it in neutral and braking (needless to say, a little shaken). After I turned it off, I immediately restarted the engine and again it raced. I turned it off again and let it sit for several minutes. After restarting it, it reacted normally. I carefully drove to the dealership, where I was given the floor mat explanation which I accepted. I did in fact have my floor mats loose and not in the pegs. I have never experienced a recurrence. My perception is that the problem was caused when I stomped on the accelerator, and after turning off the engine for several minutes and restarting without incident, I am speculating that the ignition system was able to reset itself. That's why I suspect the problem may be electrical or the vehicle computer, and not mechanical. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Clinton Township, MI, USA
The contact owns a 2007 Toyota Camry. While driving at approximately 55 mph, the driver side floor mat became wedged under the accelerator pedal. It was difficult to stop the vehicle at the speed the contact was travelling but no accidents occurred. There were no prior failures related to the floor mat and accelerator pedal. The vehicle was taken to the dealership on three different occasions to be repaired for the recall remedy but the vehicle had not been repaired at the time of the complaint. The current and failure mileages were approximately 62,000.
- Los Angelos, CA, USA
- Floral Park, NY, USA