10.0

really awful
Crashes / Fires:
12 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
88,364 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #20

Jul 142006

Camry

  • 1,872 miles
I've had my engin air filter & cabin air filter eaten by rodents; one caused my 2007 Toyota Camry to stall several times. Additionally I had a rodent die in the area behind the cabin air filter & decayed. This occurred around July 2006. I've rep[laced the engin air filter & the cabin filter multible times due to this issue & will need to replaced again during my next state inspection according to the dealer. Dealer replaced cabin air filter on July 14, 2006 - replaced engin air filter on May 23, 2007 - replaced engin air filter on January 11, 2008 - replaced engin air filter & cabin air filter on June 23, 2008 - replaced cabin filter on June 26, 2009 - replaced engin air filter on March 10, 2010.

- Lower Burrell, PA, USA

problem #19

Mar 202010

Camry

  • miles
I went to "champion Toyota houston, tx 77034" for recall problem on March 19th. The service advisor named jacy blair signed me on and gave me an appoinment for next day morning( 9:00 am I guess). While I was there, I feel like checking my breaks too so I asked the service advisor about that and she called her technician. The technician advised me to fix my breaks right away because its sefty problem and advise me to leave my car there for that day cos they have to fix "recall thing" too. I aggred and remind him not to forget about " recall thing" again before I left. Next day they called me and left a massage in my phone that my car is ready. I went there and paid $ $480 for fixing the breaks and drove back home. When I look at the invoice at home I didn't see any thing written about " recall thing" so I called them back and talked with jacy again and found out that they gave me the car without fixing the "recall thing". I was bit of angry and I asked her to pick my car from home, fix it and return to me. She said that her senior manager gonna give me a call within fifteen min. And hang up the phone. I waited for 1\2 hour but no one called me so I called her again and she transfer the phone to other guy ( 10 min. Wiat) who didn't want to solve the problem and transfer to another guy ( 20 min wait ). the last person was nice and accepted the mistake and agreed to pick up my car at home next Saturday and fix it. He called me again last Friday to verify my address and told me someone will be there from Toyota next morning from 9 to 10 am to pick up my car. I waited whole day that day but no one came or any phone call. Now, what should I do" go back there even after being insulted twice or drive my car as it is" I feel like Toyota is using this " recall thing" as a grocery store Sunday coupon, where you go for shopping to save little money but end up spending more. In my case I returned empty handed even after spendiing money.

- Webster, TX, USA

problem #18

Jan 122009

Camry

  • 15,241 miles
Accelerate without pushing on gas pedal. Ran into another car when pulling into a parking space. Ceasing into the spot and then it accelerated which made it run into the car. No one was hurt but my car was damaged.

- Cincinnati, OH, USA

problem #17

Mar 262010

Camry

  • 38,468 miles
This concerns my 2007 Toyota Camry. I hear a rattle from the instrument panel and supposedly there is a tsb out for it. But I am really at a loss to digest that it is limited to only vehicles under warranty. My car is out of it by a year and about 2500 miles and Toyota will not fix the rattle. They want me to pay for it or live with it.

- Lexington, KY, USA

problem #16

Feb 202010

Camry

  • 45,000 miles
My 2007 Toyota Camry accelerated on its own. Brakes were applied and it would not stop my car. I then struck the car ahead of me.

- Arlington, MA, USA

problem #15

Mar 242010

(reported on)

Camry

  • miles
2007 Toyota Camry. Letter sent regarding the intent to proceed with an inspection for vehicle.

- San Jose, CA, USA

problem #14

Aug 172008

Camry

  • miles
Sudden acceleration in Toyota Camry

- Aurora, IL, USA

problem #13

Mar 212010

Camry

  • miles
Toyota replaced the floor mat hooks in my 2007 Camry according to the recall. New hooks continue to pull out from the floor every day and the floor mat slides under the gas pedal.

- Baton Rouge, LA, USA

problem #12

Mar 182010

(reported on)

Camry 4-cyl

  • miles
2007 Toyota Camry. Consumer requests reimbursement for replacement battery. The consumer took his vehicle to have the recall repairs completed. An hour later, the consumer received a call stating he needed a new battery due to corrosion, the fuel induction svc was dirty, a brake fluid flush, power steering flush and the cabin filter was dirty. The consumer advised the dealer he didn't want any of the above repairs done. About an half hour later, the consumer received another call from the dealer stating they would not perform the recall work unless he purchased a new battery. The next week, the consumer took the vehicle to an approved independent garage and was advised the only item that was needed was the cabin filter.

- Oro Valley, AZ, USA

problem #11

Mar 182010

(reported on)

Camry 4-cyl

  • miles
2007 Toyota Camry. Confirmation letter regarding an inspection of vehicle. Updated 05/28/10.

- Unknown, CA, USA

problem #10

Feb 032010

Camry

  • 48,000 miles
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) my 2007 Toyota Camry car accelerated going 10 miles a hour in a parking lot with out warning. I could hear the engine race. I put the break on as hard as I could press down and the car would not stop. People were walking on my right, I saw the cement pillar and turn the wheel to hit that instead of the people. I bought the car new and in 3 years received letters that there was a problem with the pedal. All 3 times I took the letter into the dealership where they told me it was not my pedal. Now after the accident the service manager tried to blame me. I requested to meet with a Toyota rep. The rep also tried to blame me. When I pushed the issue it came out that my Camry was one with the pedal that could get stuck on a flour mat. The Toyota rep, rob brown said when the car is fixed then we will send it over to the other department to modify your pedal. I told the rep rob brown and the collision manager I want documentation on the modification work done on the pedal. There was so much damage done to my car that those repairs are still not done 3 weeks later. I very well could have killed people that day. The dealership is hoselton automall [xxx].

- Webster, NY, USA

problem #9

Feb 232010

(reported on)

Camry

  • miles
Fax fwd ltr fm (oh) owner of 2007 Toyota Camry concerned that the Toyota sudden acceleration recall is not properly compensating owners of Toyota vehicles.

- Geneva, OH, USA

problem #8

Jan 262009

Camry

  • 17,000 miles
On January 26, 2009 I was pulling my 2007 Toyota Camry into a handicapped parking spot in a strip mall. My right foot was on the brake, and the car suddenly accelerated and continued going forward (there was no curb) until it crashed into a pizza restaurant. Fortunately, I wasn't injured, although my insurance company had to cover the damage to my vehicle and to the store; I had to pay my deductible and was given a ticket for careless driving, because no other explanation for the accident was evident at the time. I couldn't understand how the car could have accelerated with my foot off the gas pedal and on the brake. However, after reading about the recent furor regarding the gas pedal on 2007 Toyota, I brought my car to my dealership where I was advised that my gas pedal was manufactured in Japan and thus not subject to recall. They could not explain the accident.

- Monroe Twp, NJ, USA

problem #7

Aug 182007

Camry

  • miles
Cruse control problem. When going up an incline my car will acelarate at a rate of speed that is 3mph (est) over the mph that the cruse control was set at. The acelarations is very fast and causes the car to acelarate faster than the traffic flow which requires the brakes to be applied to turn off the cruse control. You have to be alert or you can run into the car in front of you plus the braking in traffic can cause problems. On a level road the cruse control work the way it should.

- Uxbridge, MA, USA

problem #6

Jan 092010

Camry

  • 51,000 miles
The accelerator pedal on my vehicle has been getting difficult to press down on. It doesn't happen every day but at least once a month. When I have pushed down on the pedal with more strength then necessary, it has caused my vehicle to increase speed. Tw* thankfully, I haven't been in an accident but am very concerned for my safety, especially after hearing of many vehicle recalls!

- Chantilly, VA, USA

problem #5

Jul 092009

Camry

  • 17,094 miles
Safety issue, cheap quality windshield used by Toyota on 2007 Camry le. I filed a complain with Toyota for windshield crack which appeared on my 2007 Camry (still under warranty) with 17K miles. I took it to dealer and dealer service manager washed his hands saying this crack is due to some pebble/rock hitting the windshield and than he showed me tip of pin size mark which I really strange that how can that mark cause that crack, its clearly shows that either Toyota had advised dealers not to cover anything in warranty as customer will end up paying from his pocket rather Toyota fixing it. I even complained to Toyota but no use, they moved it back to dealer and dealer customer relation lady refused to do anything, earlier service manager had given me Toyota number to contact and see if they can do anything but looks like he knew that nothing would be done and I will just waste my time. Complain which I made to Toyota via customer relation department id: 0907111004 resolution sought: Change the windshield asap or take the car back, I would rather go to Honda. Seems like Toyota car are good for road which are either driveway kind or totally clean, not able to handle highways. This was my first and last Toyota, for sure I will covey the message to others too so that people thing again before buying Toyota. I trusted Toyota name and though there after sales and service would be good and parts used would be good quality but guess its not, shows reason of why people moving away.

- Edison, NJ, USA

problem #4

Jul 012008

Camry 4-cyl

  • miles
2007 Toyota Camry with air conditioning problem. Consumer states that there is a strong urine smell after the use of the air conditioner. Consumer doesn't feel that this problem would be covered under warranty. The consumer also stated there is a wind sound when drving on the highway. It sounded as if the windows were down.

- Independence, MO, USA

problem #3

Dec 292007

Camry

  • miles
The car accelerated quickly on its own, with engine racing, and could not be stopped easily, resulting in a collision with a tree. The engine continued to race on it's own, with no one pressing the throttle, until the ignition was switched off. This was not caused by a loose floor mat, the floor mat was secured and not anywhere near the pedal. In February I received a letter from Toyota saying that they believe there was nothing wrong with the car. I called Toyota to talk to the person who sent that letter and repeated the facts as stated above and she told me that I "may be mistaken." The fact that the engine continued to race after the crash is important, since some may think that I was pushing the throttle herself. Once I got out of the car she obviously couldn't be pushing the petal herself. The engine didn't stop racing until I turned the engine off. Then, when the tow truck came, the driver re-started the Camry to position it for towing. When he did, the engine ran normally. When a car takes off by itself, it has a problem. Therefore this car, and maybe all 2007 Camry, maybe all Toyota, have a problem. However we drove this car for months and many miles without a symptom; it apparently takes some kind of particular combination of circumstances for the problem to come out. No one was injured in this incident, but this behavior could cause someone to be seriously injured or killed. I believe Toyota should find out why this happened and try to fix it, instead of trying to convince me that I am wrong when I tell them what happened. Updated

- Hampstead, NH, USA

problem #2

Sep 132007

Camry

  • Manual transmission
  • miles
After installing kraco floor mats into our 2007 Toyota Camry, we took a road trip. On the highway, I was driving with cruise control on, when suddenly the car began to accelerate. I tried adjusting the cruise control with the cruise lever, and when that did not work, turned the cruise control off. I continue to accelerate to over 85 mph (from original cruising at approx 68 mph). I tried braking, but the brakes provided little to no result. My two passengers tried to help with suggestions: I tried pushing the brake, accelerator, and clutch (5-speed car), and none helped. I started jamming my foot into the area around the accelerator, and finally there began to be some effect. One passenger suggested the floor mat, and so I finally dug my feet into it and pulled back, finally making the needed impact of having control of the car again. We have used large binder clips to attempt to keep the floor mats from interfering with the accelerator; not sure yet if this is an adequate solution.

- Aumsville, OR, USA

problem #1

Jul 112007

Camry 4-cyl

  • Automatic transmission
  • 12,960 miles
The contact owns a 2007 Toyota Camry. The contact stated that the vehicle hesitates and experiences acceleration failure since it was a new vehicle. Then, on July 11, 2007, while attempting to accelerate, the vehicle completely lost all motive power and was disabled partially blocking a lane of traffic on an interstate. The vehicle failed to move even though the engine was still running. The police assisted and the vehicle was moved to a safe location. The dealer suggested that the rubber floormat may have gotten stuck underneath the accelerator pedal and caused the hesitation concern. The dealer could not find a cause for the loss of motive power failure. The current mileage is 12,968. The failure mileage for the hesitation issue was 12,960. Updated 09/10/07

- Somers, CT, USA