10.0
really awful- Crashes / Fires:
- 12 / 1
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 88,364 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Secondary warranty... discussed with a service advisor prior to the "2015 warranty enhancement". I was told no recall, no liability. Because this was not a recall Toyota motor Corp is refusing to replace the sticky dash resulting from heat of summer and winter heating which causes eye, throat, lung irritation, clouding glare of windshield and eyeglasses. The clock mounted on the dash has a cloud over the plastic cover making it almost impossible to read as well as plastic cover over dome light. Aug 9 2019, I communicated via email with fred anderson Toyota jeff demeyer | service director 803.796.6650 jdemeyer@anderson-auto.net regarding sticky melting dashboard of my approx. 57,000 mi 2007 Camry. His reply " Toyota motors North America will not allow a dealer to perform any warranty extensions after they have expired. My advise would be to call Toyota motors at (800)331-4331 and start a case seeking replacement of the dash. If approved, they will notify us with an authorization # and we can proceed with the replacement" Aug 10 2019, spoke with customer service rep (susan) @ Toyota motors at (800)331-4331 regarding dash replacement approval. Service request denied!! of course they have no record of my ever discussing this matter with an advisor prior to the warranty notification. To paraphrase the customer service rep "to provide an exception for one customer would mean the exception to be provided to all customers", we have parameters in place which does not allow repair beyond the warranty enhancement expiration date". these vehicles are being placed back into circulation without dash replacement to consumers whom trusted the Toyota name and reputation. I rarely drive my vehicle which now reads approx 58,000 and can not, will not sell to anyone in good conscious. The extended warranties received in the mail are not honored at fred anderson Toyota!!!!
- Lexington, SC, USA
Melting dashboard causing visibility problem with reflection in windshield
- Erial, NJ, USA
Melted and sticky dashboard significant glare that it is unsafe to drive the car
- Spring Valley, CA, USA
Vsc check system is on at all times and my car doesn't start at all.
- Plantation, FL, USA
The auto was originally kept year round in Minnesota. We have a place in alamo tx 2 years ago we drove the Camry down to Texas and flew back to Minnesota. We left the car in a garage. The fall of 2020 is when we discovered we had a sticky dash. We called Toyota in pharr tx they said there was a recall for this but the time had expired for us to get it fixed under the recall about 2 years age. Because the Camry was in mn for the majority of its life, the problem wasn't discovered until the fall of 2020, 2 years after the rebate expired. The technition at pharr Toyota says that heat and humidity caused the problem. Thus the heat and humidity in Texas for 2 years brought this problem to light 2 years after the rebate expired. The dash is sticky and its a shiny reflective surface that relects light, hampering visability which is dangerous. We request Toyota fix our dash.
- Coon Rapids, MN, USA
Melting dashboard.Toyota was ordered by court to replace and they did but now melting again which means court order not replied with as problem still exists. Toyota will not do anything for melting again issue. This is not only horrible but a safety issue as visability is hampered. Need you to advise Toyota they must comply with court order since melting again means not complied with previously
- Pembroke Pines, FL, USA
Melting dashboard which court ordered Toyota to repair as ruled mfg defect. Toyota replaced and now melting again and Toyota was ordered to again replace as ruled that because melting again orig order never complied with.Toyota will not. This is not only horrible but a safety issue as melting in your hands and causing visability problems.
- Pembroke Pines, FL, USA
Dashboard is melting/ sticky. It's a blinding hazard during the daytime on a sunny day!
- Independence, KY, USA
I have problem for rear seat passenger side door handle from inside is not working at all
- Elmwood Park, NJ, USA
The dashboard is melting and it gets worst everyday
- Irvine, CA, USA
There is a noise from something loose that I had checked out a couple times with no success. It comes from the back end of car near truck area and sounds like a loose muffler or a knocking/vibrating manifold when driving over bumps or a rough surface. The noise wasn't as noticeable when I got it in 2010, but has become more noticeable over the years. The maintenance and car is well cared for.
- Va Buren Twp, MI, USA
Melted dashboard
- Nashville, TN, USA
My dashboard is very sticky and shiney causing a very distracting glare on the windshield, making it very hard to see on sunny days and at night.
- Stratford, NJ, USA
At less than 80,000 miles the ABS system failed. Warranty would not cover it. We replaced the unit, but last week the vsc warning lit up again. The ABS system has failed again. The vehicle now was 122,226 miles.
- Mabelvale, AR, USA
The dash is really stiky when is hot or if I parked in parking lot
- Orlando, FL, USA
The air bag light stay on when driving
- Kissimmee, FL, USA
Car no longer goes in eco mode. When drive car it will completely shut off. When backing up and sometimes going forward the wheels vibrate and don't move like they are locked.
- Hamilton, OH, USA
Dashboard is getting soft and shiny and pieces of it come off very easily. It reflects onto the windshield and makes it very difficult to see when the sun is out.
- Homosassa, FL, USA
Dashboard melt.
- Tampa, FL, USA
- Lexington, SC, USA