10.0
really awful- Crashes / Fires:
- 2 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 71,666 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Engine uses oil. Took car into local Toyota dealer for oil consumption test and they said there was no problem but yet it continues to use oil. I have owned several Toyota's and this is the worst one and probably my last. It's not only a nuisance but also cost us extra money for the added oil.
- Havertown, PA, USA
In July 2016 I began to notice my car was struggling to maintain it's power. When I drove the car and stepped on the gas in wasn't getting much power. When in traffic or stopped at a traffic light it would stall when trying to drive off and then the check engine light would come on. I brought my car to Toyota service center and they worked on my car for several days. They were able to get the check engine light of and remedy the problem but could not determine the cause. In December 2016 I started to experience the same problem. I was losing power and the car would stall when at a complete stop, it was right after the check engine light came on. I brought my car back to Toyota for servicing and they had a difficult time determining the cause but came to a conclusion that it was a sensor code. I followed their advice for servicing and paid for the the sensor code to be replaced. Now we're here in March 2017 and I'm having the same problem. The same pattern where the car struggles to gain power and when I drive to to stop in traffic the car begins to stall. It is right after the check engine light comes on. I returned to Toyota for the problem but hey could not diagnose the problem. My car is being returned without a cause.
- Bronx, NY, USA
Uses excessive amounts of engine oil. I get my oil changed and vehicle serviced religiously, at Toyota, no less.
- Newnan, GA, USA
Engine is using excessive amount of oil
- Redwood City, CA, USA
My car is consuming lot of oil, for every 5000 miles oil change I noticed that there is not a single drop of oil left in the engine, I had a oil consumption test at longo Toyota dealer in January, they asked me to come when the I drove the miles between 1100-1300, I took my car at 1128 miles and after the test they said everything is normal and no further test is needed, I said what are you saying I see not a single drop of oil left in the engine, they are saying in order to fail the test 1 qt of oil should be consumed for every 1200 miles but my car consume 3/4 qt of oil hence test is passed.... what the heck is going on why is it normal to consume 3/4 qt of oil, they failed to realize that there is no oil when oil change is occurred, and now the other problem is I can retake the test only after 6 months or 5K miles on the vehicle but my 10 year warranty is expiring in Sept, not sure why Toyota put the 10 year warranty they should cover the warranty atleast 15 years... I am sick of Toyota never going to purchase any Toyota vehicles, they dont stand behind their vehicles...
- San Gabriel, CA, USA
08 Camry oil comsumption, using to much oil between oil change, got Toyota notice in the mail about problem, when I took it to Toyota they said my Camry pass the test and was not warranty anything.I told them that it smokes on start up and that is a indication that the eng is burning oil, still no help I have a 94 Camry with no problem.now I am scared to drive it without damage my engine because it smokes, never again a Toyota product I will buy, I need Toyota to pay for repairs since they no it was a problem.I only had 60 to 70 thousand miles when it started using oil and smoking.
- Cedar Hill, TX, USA
Toyota dealer has conducted 3 separate excessive oil consumption tests on my car. Each time I was told my car "passed" and did not meet their requirements for excess oil consumption. I can only go 1200-1800 miles before I am warned that my oil is low. We recently discovered that at approximately 1200 miles after my last oil change, my car was registering "0" oil. Toyota, while knowing they have a problem, are not helping me as a Toyota owner. I am warned of low oil when I brake or turn. In a separate incidence, I recently spent over $2500 on the brake actuator and was told that even though I read about Camry having this problem, it did not involve the non-hybrid Camry. I was driving the car when I was warned by the car of the problem.
- Charlotte, NC, USA
The contact owns a 2008 Toyota Camry. The contact stated that the pistons were burning oil and the vehicle could not retain oil. The dealer was unable to diagnose or repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was 149,000.
- Owatonna, MN, USA
The contact owns a 2008 Toyota Camry. While driving 65 mph, the engine seized and stalled without warning. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,000.
- Brawley, CA, USA
My car engine is burning is burning oil more than usual it burns about 3,75 quarts of oil every 5000 miles I went to ourisman Toyota dealer in fairfax, va and they refuse to fix it. This is a fraud because in Toyota manual it says that the car takes 4,5 quarts only but now because my engine is burning oil I have to buy more oil (3,75 quarts per 5000 miles in addition to the original amount)and add it to my engine in order to avoid blowing up my engine
- Fairfax, VA, USA
Excessive oil consuption
- Mobile, AL, USA
The car has a very quick oil consumption. Oil has to be either added or changed before the mileage has been reached. The car has been driving sluggish and has begin to be accompanied by shaking. This is not specific to any place nor time as it does it at any point and time when the oil has reduced. I have contacted Toyota multi times however the last attempt was the only one where my complaint was taken seriously. My information was taken and I was also told that I was not in the system and the information listed was under the name [xxx] which was corrected to my info at that time which was one week and two days from today. I truly think it is unfair to me that I was not notified about this and when I called was told nothing could be done. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Lyons, GA, USA
I have had my Toyota Camry since 2012 however when I called in to make a complaint about the excessive oil consumption, I was told I was not even registered with Toyota. I find that disturbing because I have received notices in the past. I did not receive any notices about the oil consumption test. I even have notices from Toyota to prove that I have received notices in the past. When I called in jackie the specialist said I was not in the system and had to be registered. Now I'm stuck with this problem, and feel that this so unfair.
- Lyons, GA, USA
I have a 2008 Toyota Camry with a 2az-fe engine that began using excessive amounts of oil after about 120K miles. I took it to my local dealership who told me it was normal to need to add oil every 1000 miles or so. However it has been brought to my attention that Toyota acknowledged this issue on August 11, 2011 with tsb #0094-11.
- Albany, GA, USA
I check my engine oil dipstick and oil is low. Oil change was changed only last month.
- Durham, NC, USA
Engine burns a quart of oil every 400-500 miles
- Colorado Springs, CO, USA
Engine use 1 ouart of oil every 600-700 miles
- Sykesville, MD, USA
The contact owns a 2008 Toyota Camry. Upon making a turn, the seat belt warning indicator chimed several times. The vehicle was taken to the dealer, but they were unable to provide a remedy. The oil was routinely maintained, but the pressure continued to be low. There was no warning indicator illuminated when the oil pressure was low. The dealer provided an oil consumption test. The vehicle was taken back to the dealer for further diagnostic testing for longer than three months. The contact stated that the vehicle shook and vibrated and was taken back to the dealer. The dealer diagnosed that the bearings were defective and the engine may need to be replaced. The manufacturer was not notified. The approximate failure mileage was 59,000....updated 12/14/16
- Katy, TX, USA
Toyota excessive engine oil consumption. Toyota issued a warranty enhancement notification on their Camry's - ZE7 for "excessive engine oil consumption". my car was tested and failed the test in January 2016. Toyota has not repaired the vehicle and I am unable to get an appointment. Each time I call the dealership, they say Toyota does not have enough parts and there is a backlog of thousands of vehicles waiting to be repaired. Again today when I called, I was told they are just now repairing vehicles that failed the test back in March of 2015, failed the test 15 months ago, and that my vehicle will not be repaired for at least another year!! horrible customer service. If Toyota can prepare parts for new Camry sales, they should be able to prepare parts to repair vehicles they already sold. I have reported this problem to the local oxmoore Toyota dealership as well as Toyota Consumer Affairs. Many families are going through this same issue. Toyota needs to make this a higher priority and stop stringing families (customers) along. As consumers, what can we do?
- Simpsonville, KY, USA
- Rowland Heights, CA, USA