This car is actually my fathers car. His name is Phil Myhre he is 91 years old and depends on this car everyday. He is the second owner of this car and has had it approximately 3 years. If I remember correctly when he bought it had approximately 130,000 miles on the engine it now has 158,300 miles. He has always taken it to Jiffy Lube to have the oil & filter changed every 3,000 miles since he has owned it.

In early March of this year 2018 I was with him and I was driving when the oil light lit up. I pulled over immediately and checked the oil level which did not even register on the dip stick. I had to add 2 quarts of oil. The latest oil change from Jiffy Lube was only about 1,500 miles ago so I originally thought that they shorted him on oil. I then took over the oil changes myself and have discovered that this car is using oil and it is not leaking or any sign of "Blue Smoke" I have had to add about 2 quarts of oil every 1500 miles.

I recently found out about Toyota's excessive oil consumption warranty enhancement notification -ZE7 program and called Toyota on it. They told me because the car has 158,300 it will no longer be warranted. I think this is poor customer service on Toyota's part as my father never received any notification letter from them also this is their product and they knew they had issues with this particular engine. The engine category is the 2AZ-FE, 2.4 L, 2008 Toyota Camry.

I took my car to the Toyota dealership on February 14,2018 because I was told by a mechanic that I probably had an oil leak because my car was burning excessive oil. Once I arrived at the dealership, I told them to check for an oil leak. I was told by the technician that they did not find an oil leak, but my power steering was leaking. The repair cost me $392.00. On March 12, 2018 I took my car back to the dealership because I had no oil in my car. I had to buy a quart of oil to put in my car in order for me to drive it to the dealership. Once I arrived and expressed that I had just gotten an oil change last month on February 14, 2018 and now my oil level was extremely low. After checking out my vehicle, the technician informed me that there had been problems with excessive oil consumption for 2008 Toyota Camry’s but the time had expired for Toyota to repair it for free ( it expired January 2018). I was never notified of the recall so how could I know about the excessive oil consumption problem. The technician said that the engine would have to be broken down in order to diagnose the exact problem and that would cost about $2000. I think it is very scheming and conniving of Toyota dealerships not to notify Toyota owners of potential problems. The technician told me that “Oh, we would never just tell the owner’s of potential problems.” I think it is bad business and very deceptive to purposely hide information from consumers. Now I’m left with an engine repair bill.

I never received any recall on this car. We noticed it used a bit of oil early on but Toyota said that was normal? Time went by and we had gotten an oil change and like 3 weeks later my wife pulls in drive and I hear a light ticking sound, so I checked the oil and there wasn’t any on the stick. I started watching close and the car was using almost a quart week. We stopped driving the car as much. Toyota will not fix it. It now uses a quart every 200 miles or so..... 2000 to 3000 dollar fix that’s not my fault but the manufacture.

Burning 1 qt of oil every 600 miles. Toyota acknowledges there is a design defect but won't fix since it is past the warranty extension. How am I supposed to know there was a warranty extension? They said the dealer would tell me when I go into service. But, I say that I don't go to my dealer for service. They say that is why I should go to a dealer for service. Really shady way to say you have provided a warranty extension for a known design defect but then do not provide adequate notification to the consumer. This oil consumption defect can cause engine failure in a moving vehicle. Big fail for Toyota.

I have a Toyota Camry 2008. I bought it in Summer 2012 with bank loans. Since I bought this car, I had abnormal engine oil consumption. Actually, I believe all cars may have engine oil consumption to some extent. However, my car has had always too excessive engine oil consumption such that I have had to add quarts of oil after 2,000-4,000 driving mileage which has been always far behind oil-filter replacement services at 5,000 miles.

I have had experience with Toyota Corolla, and comparing Corolla and Camry, I realized that the Camry engine oil consumption is much significantly more than Corolla despite that the Corolla is even one year older.

I tested various oil types, from the finest to the conventional oils, and various filters, from the finest to the genuine Toyota filters. All of these demonstrated much significant engine oil consumption without any observable difference for engine oil consumption between them.

Ultimately, in 2016, I took my Camry to a Toyota Center and they suggested to run an engine oil consumption test (which Toyota had offered in a recall due to a manufacturing problem in the engine -- either in pistons or rings, or both). I accepted to run the test, and after the test, the technician confirmed that the test did not show significant engine oil consumption, and they did not fix my car.

I decided to run the test again in 2017; however, I could not finish the test due to going over the expected mileage for bringing the car back to complete the test. Right now, the car is out of the recall warranty period which is 10 years after the car purchase.

This engine oil consumption problem is a Toyota manufacturing fault and must be fixed as soon as possible by Toyota at any time without any test requirements. Toyota announced 2008 Camrys have this problem, and the problem is there in all 2008 Camry cars not only in diagnosed cars. Technicians may make mistakes in running the test; however, the manufactured pieces (piston and/or ring in my case) are all faulty in all 2008 Camrys. Requesting to run a test is not reasonable at all for a car type that is legitimately proven by the manufacturer or numerous customers to possess a faulty piece or pieces.

I called the Toyota Customer Services North America [at number (800) 331-4331] during the past several days (February 24 and 26, 2018) and talked to several ranking customer services agents up to a supervisor (named James Fewel – Operation Supervisor – located at P.O. Box 259001, Plano, TX 75025). All of them failed to resolve my issue as I requested them to fix my car manufacturing problem at Toyota expense. Their justification for not giving me any service was that they are fair to customers because they treat all customers the same with the same service that Toyota (the faulty manufacturer) has specified. They described the Toyota service as “taking car to a Toyota Center and running engine oil consumption test” (for a proven manufacturing problem originated from Toyota engineers or designers), which is not possible for my car anymore because I am out of the deadline to do so.

All in all, I strongly urge Toyota to fix this issue timelessly before people fall into bigger and far more serious troubles of losing the car engines (and consequent safety issues) and filing numerous lawsuits against Toyota.

Best regards, A Former Loyal Costumer of Toyota Car Products and Services

I had received the extended warranty coverage letter for the excessive oil consumption more than a year ago. No issues until possibly October 2017 when oil maintenance light kept coming on, an event after oil change after just 1000 miles (usually every 5000 miles before). Then got car checked out and mechanic found almost no oil in car. Car was driving poorly with sometimes stalling. I got an oil change and car worked fine for two weeks and had same problem.again.

By this time, I remembered the warranty and went to Toyota Dealership where the told me the warranty was not valid due to car being over 10 years old. Anyway they filled car with oil and told me to return in 1100-1300 miles for the results of the test which I will later know. I don't have much hope of getting this fixed under warranty.

Update from Feb 24, 2018: I got the car checked out by the dealership and the test showed the excessive engine oil consumption is occurring but the car is no longer under warranty. It will cost $2800 to fix the piston issue.They told me to call the Toyota company (1-800 number) to see if they could help. I will see what happens.