10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
34,585 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Toyota Camry:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #42

Aug 072012

Camry 4-cyl

  • 27,000 miles
The dashboard in my 2009 Camry began to become sticky and formed a bubbling effect that reflected to the windshield making it difficult to see and severely impaired my vision. The surface appeared to be melting and I complained to my dealership and was informed that my car was no longer under warranty and that Toyota would not replace it. I finally received a replacement dashboard, but I had to pay for the labor of installing it, approximately $500.

- St. Pete., FL, USA

problem #41

Aug 022012

Camry

  • 6,000 miles
I own a 2009 Toyota Camry for over 2 years I've had what is known as a "sticky dash". it's almost as if the dashboard as melted and Toyota refuses to do anything for it - their response is for me to pay almost $1900 for a new dashboard plus labor which is completely unacceptable. I've also noticed that as of late, the glare due to the dashboard is interfering with my driving and I am genuinely worried about the safety of this vehicle.

- Miami, FL, USA

problem #40

Aug 142014

Camry

  • miles
My dashboard is melting and there is a glare that makes it difficult to see.

- Tampa, FL, USA

problem #39

Aug 062014

Camry

  • miles
My dash board is sticky and melted looking. The glare it causes makes it very difficult to see. If I don't wear sunshades I cant see. I called Toyota to make a complaint and they said they can't do anything because it is out of warranty. Also my passenger side window will only work occasionally.

- Plant City, FL, USA

problem #38

Aug 132014

Camry 4-cyl

  • 60,000 miles
My Toyota Camry dashboard has always been an issue. Its scratches easily. But this summer it started to feel sticky. Around the hottest part of the day it will actually be shiny and melted and as the temperature goes down it will go back to being gooey, soft. When the sun is highest I have to put my sunglasses on to shield off some of the glare on my dash. The other day I drove for an hour around 3pm and later I was suffering from a twitch in my eye from eye strain from the glare off my dash. A friend of mine got in the car and I had forgotten to tell her not to touch the dashboard as it was around 1pm. I knew it would be melting. She placed her cell phone on it and as soon as she took it off, pieces of the dashboard stuck to her phone. I now have holes on my dash. It wasn't her fault and I don't see why it should be mine either or why I should continue to put up with it. I have always kept my car clean and serviced. I have always protected the inside with mothers and armor all. When I called the dealership they told me it was my fault because I must have put something on it I wasn't supposed to and that it would cost 1800 dollars to replace the dash. Why should I pay to fix a defective product" in my investigation I have found that many people are having this problem, especially in the southern states. Can something please be done? can Toyota please take responsibility for their greedy cost cutting tactics" so far I have attended numerous recalls for this car for one thing after another. Having to take out time from work and my personal time to go for another recall is not what I envisioned when I bought this car. Its not what I signed and paid for. I will not buy another Toyota until Toyota starts treating customers with respect.

- Cypress, TX, USA

problem #37

Aug 012014

Camry 4-cyl

  • 96,800 miles
I park my car in my garage. I drive this car everyday. When I touch the dashboards, it is so sticky. It seems like the dashboards have been melt.

- Tampa, FL, USA

problem #36

Aug 012012

Camry 4-cyl

  • 20,000 miles
I am another Camry owner who has noticed my dashboard "melting". simply pressing my finger on it will leave an indent, and there are several nicks and scratches at this point. I worry that if I'm in an accident, the strength of the dashboard is compromised and it won't do it's job in helping to protect me.

- Bradenton, FL, USA

problem #35

Aug 012013

Camry 4-cyl

  • miles
I live in Louisiana and it's very humid and hot. Last year my dashboard attracted much dust and dirt. When I among others tried cleaning it, nothing would actually remove or clean the surface. It is very sticky and it looks unsightly and it's very embarrassing. Each time I had my car detailed, it was difficult to accept from the detailer as to why my dash was never clean and the products they used didn't cause the surface texture. Up until I began hearing complaints from Nissan owners regarding this problem, I realized I had the same problem but with my Toyota Camry. Please do something about this problem, I love my Camry and don't want to part with it.

- Napoleonville, LA, USA

problem #34

May 112014

Camry

  • 84,000 miles
The contact owns a 2009 Toyota Camry. The contact stated that the dashboard became sticky and discolored. The dashboard was melting and produced a glare that impaired the contact's visibility while driving. The dealer stated that the dashboard needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 84,000.

- Donna, TX, USA

problem #33

Jul 052014

Camry 4-cyl

  • 92,425 miles
Sticky front dashboard on Camry that will not clean or come off, and glare on front windshield, that can cause a major accident.

- Houston, TX, USA

problem #32

Aug 012013

Camry

  • miles
The dashboard of my Toyota Camry seems to be melting. I live in South fl and have lived here for years. I have owned many cars here and the weather and parking conditions have not changed. My car has very few miles on it, under 30K. The issue with my dashboard makes it hard to see and is causing a serious reflection issue. I cant imagine that this is not a product issue. No car I have ever seen has experienced this issue in all my years in fl.

- Sunrise, FL, USA

problem #31

Jul 012013

Camry 4-cyl

  • miles
My dashboard had started to become glary and it bothers me when I drive against the sun's reflection which is very shiny and when I tried to touch the dashboard, my hand had stuck to it and I then realized that it is melting. I checked with the dealership and they said that Toyota has no extended warranty or recall yet as of this time. I learned that there's already thousands of Camry owners have the same melting dashboard issue. Please have Toyota explain and take responsibility of their defective product.

- Midlothian , TX, USA

problem #30

Jun 012013

Camry 4-cyl

  • miles
The dashboard is melting which causes glare. It makes it difficult to see while driving.

- Houston, TX, USA

problem #29

Aug 012014

Camry

  • miles
My dash is melting it is sticky and shine that makes it hard to see during the day. This is nasty and unsafe.

- Alvin, TX, USA

problem #28

Jul 292014

Camry

  • 56,587 miles
My Toyota, Camry's dashboard is melting and this is causing driving safety issues. The sticky, melting dashboard is causing a glare to my window and it prevents me from seeing the road properly, potentially casing a fatal car accident.

- Miami, FL, USA

problem #27

Sep 132013

Camry 6-cyl

  • 37,000 miles
This is complaint about the dashboard covering on my 2009 Toyota Camry. If I need to file this complaint on a different website, please let me know. From what I can tell almost everyone who has a late model Lexus or Camry is having this problem. The dash covering begins to melt and becomes very sticky. The covering starts to come off if you try to clean it and then a very shiny surface appears and reflects off of the windshield making it very hard to see unless you put something over the dash to stop the reflection. This seems to be affecting every Camry for several model years and very obviously is a defect. I have heard Toyota will give up to a 50% discount so they acknowledge the problem, but until there is a recall it costs the consumer 300 dollars. This seems unfair to me.

- Titusville, FL, USA

problem #26

Jan 012014

Camry 4-cyl

  • miles
My dashboard has gone from its splendor to now a melted, sticky, shiny, glary, dashboard. In fact, a dragon fly landed on the dashboard, got stuck and died (legs are still embedded in dashboard). Besides not holding up to the Toyota slogans ("who could ask for anything more?" "I love what you do for me, Toyota!" "let's go places") which emphasize the positive experiences of ownership, and vehicle quality, the dashboard has become unsafe and my vision is obstructed.

- Plantation, FL, USA

problem #25

Jul 312013

Camry 4-cyl

  • 60,000 miles
Dashboard is melting.

- Miramar, FL, USA

problem #24

Jan 022012

Camry 4-cyl

  • 88,700 miles
Dashboard is coming apart and steering wheel as well took it to the dealer and they said my car was out of warranty.

- Homestead, FL, USA

problem #23

Jun 152011

Camry 6-cyl

  • miles
Approx. A year and a half after purchasing 2009 Camry ( new ) noticed dashboard becoming tacky / sticky practically at point of melting. Was told by dealer there's nothing they could do. After seeing report on news 7/29/14, I now am happy to see that we aren't they only consumers having this problem. Seeing that warranty is no longer in affect yet still making payments on vehicle, I feel it only fare that manufacturer and or dealership should make good on repair or replacement.

- Tamarac, FL, USA

Read the next 20 complaints »